Complaint Rating:

Company information:
Classiccloseouts.com
New York, New York
United States
classiccloseouts.com

I wanted to add my voice of complaint with all the others. Checking my bank account to balance I came across a strange debit charge of $69.99 posted on July 10, 2008. Upon investigating and talking to my wife we have concluded this company, classic closeouts.com has made an unauthorized charge on our account. I have tried calling their customer-service phone number and only get voice-mail. I have tried sending e-mail and no response or reply. Their website does not show a customer-service phone number or addressd. The only way to make contact via their website is by e-mail and they do not respond or reply to e-mail.

On further investigation I have found 3-phone numbers to this company. The phone numbers are 866-422-6397; 516-371-1123; 516-538-1616. All three number connect to voice-mail to leave a message and someone will contact. Unfortunately after waiting for a week I have received no call-back from a customer-service representative.

Upon doing a phone reverse check an address is connected to 516-371-1123. The other two phone numbers do not list an address. The address noted is connected to a company by the name of "Internet Value Group" and I assume is connected or associated with Classic Closeouts.com. The address is: 110 West Graham Ave, Hempstead, NY, 11550.

I find it highly irregular and unusual a company would not provide an address or phone number for contact. I have also taken the step of bringing up my account with this company on their website and deleting my charge-card information and closing out my account with this company.