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Cirrus Casino


Do not care about loosing their customer

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Cirrus Casino
United States
On or about April 19, 2008 I won $9000 playing slots at Cirrus Casino. They told me that I could not withdraw more than $5000 at a time due to US restrictions, therefore, I withdrew $5000 and $4000, respectively.

I have played at online casinos before and once won $20, 000 which was mailed via check immediately. This is the first time that I have experienced such a delay in getting my winnings. They disbursed winnings at $1500 intervals deducting "fees" (thus I won't get a full $9000 in winnings). They still have not paid me the entire amount and it is nearly 3 THREE months later! They told me on July 2 a MG tracking number would be posted within two days for $1440 and it is now July 9 and each day I contact them I get a new story. Now they tell me it will be at the end of the week. This $1440 was approved on June 19!

This casino took until the middle of June 2008 to begin sending me small increments of my winnings some were $1415, others $1440. :(

I don't beleive they are a fair and honest casino as they never keep their word. When I told them they will lose me as a customer, they said "your call". So, they really don't care.
Complaint comments Comments Complaint country United States Complaint category Casinos
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