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Scam and cheating
Complaint Rating: 
Company information:
Circuit City
9950 Mayland Dr.
Richmond, Virginia
United States
Phone: 800-251-2665
www.circuitcity.com
We bought a digital camera on 06/06/04 and purchased an extended warranty. We have sent it in for service four times since purchase for smoking flash and additional problems including lens malfunction. Refused to replace under 'lemon' policy because the repairs were not within one year's time frame, although the problem has never been repaired. Warranty expires 6/4/08, and was sent in on 05/28/08 for smoking flash again, and memory stick malfunction. Previous episode with lens malfunction, camera was returned to us with damage around lens, we called and were told not to worry about it, may have happened during repair. With this incident, they now say they will not repair due to evidence of physical damage. We had similar warranty fulfillment problems with a laptop computer and printer. I have found numerous incidents online of problems with their warranty fulfillment practices and a referral to this website.
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