Complaint Rating:

Company information:
Circuit City
PO Box 94011
United States
Phone: 1-800-603-9053
www.cardaccountservice.com/circuitcity

I purchased the advantage protection plan through circuit city when I purchased my large LCD TV. I talked to a circuit city representative when setting up this 3 year plan for $289.99. The sales assoc. name is J. Dansby. He told me that the amount would be taken out and charged to my circuit city card in three payments. Never was I told that the amount was going to be charged to Chase Bank account number 1820 0000 0387 2757. The way Chase had the payments set up did not match Circuit City's payments. I phoned Chase Bank and got into it with them. I don't even have an account with them. I received a letter that they were going to turn me in for not paying. I did not know who I was paying, Chase or Circuit City. I ended up paying Chase $100.00 to keep my credit in excellent standing. Between the two company's I still am not sure what I am paying for. I feel like I am giving money just to keep my credit good.