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Circle K
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1.1 1680 Reviews

Circle K Complaints Summary

54 Resolved
1622 Unresolved
Our verdict: If considering services from Circle K with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Circle K reviews & complaints 1680

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5:21 pm EDT

Circle K customer service

No one should go to the circle K on Val vista and Elliot and deal with the old woman with the eyebrow piercing, I went to get an iced coffee and like 2 drops came out because they ran out, so I went to the fountain soda part and she was like your gonna have to pay for that. And I was like ummm okay? So I went up with a drink and an empty cup and she rang me up for it and the drink and I said by the way your out of coffee. And she said which one, and I should of said go figure it out yourself and do your job and I said the mocha one she was like k. And I left the cup their and she held out the receipt and I said you can keep that too. Just lost yourselves a lot of good business. She also kicked out three kids that looked like they just got out of school and were very hot and she said you guys need to leave now! I would get rid of her soon or I will make sure this store never gets business again. I know a lot of people that will not return here and I know a lot of people that have problems with her as well.

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4:14 pm EDT

Circle K management

i just want corporate offices to be aware of how their management is running this store, the management team that evidently has been there for years, are the rudest, most uncaring, unproffessional people I have ever met.when I was hired in not only did the management complete ALL my required testing, which really confused me, but told me I would be working full-time.While I worked here, any customer complaint I had was against the management.I know to this day they are still doing employees nessacary online testing themselves.I hope you know what a shady and totally unproffessinal establishment your company is running with store # 3200 in Middlesboro, ky.i love Circle K, AND I ONLY WISH CIRCUSTANCES HAD BEEN DIFFERNT.they made me feel very cheap and dirty

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9:54 pm EDT
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Circle K manager was rude and threatening

I recently went into a circle k store number 1101 in st. Augustine florida. I was approached by the manager who raised his boys got into my personal space and was threatening regarding the amount of condiments my friend and I taking after purchasing food. He explained that we were not allowed to take these condiments and basically embarrassed me in front of several people in the store. I explained to him that we did purchase food and was not aware that there was a limit on the amount of salt or pepper that we could have. I also explained to him that he could have approached me in a more civil manner without being threatening yelling at me are getting in my personal space causing me to feel intimidated. This manager's name was george and I believe that he should not be in the customer service field since he seems to be very unhappy with his job. That is no way to handle a situation when it comes to customers especially when it comes to condiments that they are allowed to receive after buying food from your store. There is no sign stating the amount you can take or that you can not have any at all. I have been at the store for many many years when it was a kangaroo and now it's a circle k store and if this is the treatment that I was receiving the future then I will not be going to the store again

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8:10 pm EDT
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Circle K refused service

I spend a great deal of money in the circlek at preston hwy and durret lane. I am there at least once daily and purchased all of my gas, drinks, cigarettes, and snacks at this store because it is extremely convenient.
My purse was stolen tonight in an unrelated incedent where my vehicle was broken into, therefore I had no credit/debit card and it was too late to withdrawl cash at the bank. I had plenty of change so I went to buy cigarettes with $4 in quarters and .15 in nickels. Sonya was the customer service rep that waited on me. She asked if I was only using coins and I said yes, all quarters. I was very nice and polite. She then refused to take the money for the product and stated that they did not have a coin counter amd she wasn't going to count a bunch of change. She then made a comment about a birth mark that I have on my neck, calling me a s**t to have marks on my neck.
She embarassed me and insulted me infront of a store full of guests. She refused to allow me to spend money and made me feel attacked fof circumstances beyond my control. I was a daily customer and spent a lot of money there and now I will travel out of my way to make purchases elsewhere. I have never been treated so poorly for absolutely no reason.

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9:37 am EDT

Circle K customer service

I'm not really sure how to go about filing a complaint. But I went into your circle k store in karnes city texas and picked up a tray of fish at 9:20pm on 4/1/2016 and also a few other items. I live right around the corner from the store. When I arrived home I started to eat my food and when I tried to bite into the fish there was no meat in it because it had been overcooked. I'm sure it was put back in the grease to reheat it. So I called the store to let them know that I would be back there once I got done tending to my father who is handicap. The lady on the phone was rude. I came back to the store and the woman that had waited on me was rushing to her car to leave the store. So I went ahead and took the fish inside anyway. A lady named kristina was there and had a really bad attitude and proceeded to wait on the other customers while I stood there with the fish. Finally I let her know that im the one who called and she rolled her eyes and asked for the receipt. I told her that I was never given one. So she says well uh... Let me see if I can find it. She pulls it up and says well you brought that over 40 minutes ago! I look at the receipt and told her that the receipt said 30 minutes ago and I only live around the corner which I drove home, ate the other things that I purchased and then returned to the store. I wasn't complaining about the fish being cold. I said it was not edible so the time that had past was irrelevant. She says was no one even there to cook anymore. I said okay well then i'll need my money back because this fish is dried out and overcooked because it was refried to heat it up. She reluctantly gave me my money back with and attitude. Didn't apologize or even make eye contact! Then walked off without saying anything after she gave it to me. It was only $5 but its just the point! I go in this store i'm sure twice a day and have been going to this store since I was a kid before it was even circle k and have never been treated this way! Something must be done! She needs some customer service training!

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4:54 pm EDT
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Circle K customer service

I had a horrible experience with your circle k located on silver springs Blvd near the Wal-Mart in silver springs. I can get a store number if needed. I went to purchase a redbull for $4.89. I took the label that said the price. They tried to charge me $5.33 when I told them the price was wrong...they told me it didn't matter what was displayed I was getting it for what rang up. When i told them they have to honor it...she said well the sign can be taken down. I'm the manager and I can't even change the price. Today is March 23 and this occurred approximately at 7pm. I was so embarrassed at how she spoke to me in front of other customers I will NEVER be back.

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7:49 pm EST
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Circle K customer service

I do not like to complain, however, the young man who was the clerk on March 8th, 2016 just before 5 PM was extremely arrogant and rude. An old woman carrying 2 bags of ice was waiting in a long line struggling to carry them for so long and when he asked her how her day was going she understandably said it would have gone better had I not had to hold all this ice for so long. At that point the young smarty pants replied that there are worse things that could happen. He was still sick in erring and yelling at her to have a nice day as she walked out. It just makes me wonder how some people get jobs w it h out any customer service skills. His appropriate response would have been to apologize and other to help her carry them. Do not defend him, if he can not leave his post, he should have offered her to put them down until after he rang them up. I don't believe he wore a name tag, but he was a young tall guy with a smart mouth.

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3:43 pm EST

Circle K drink price scam

As of the new year, Circle K raised their price of NEW fountain drinks in the Arizona region from $0.79 to $0.89. No issue. That is normal to increase pricing due to inflated economy and value of an american dollar dropping. What Circle K neglects to educate their customers and employees is the refills stayed the same: Refills up to 24oz $0.69, refills up to 44oz $0.79 and refills up to 52oz $0.89.

I have been fighting with each employee since this price change and am finally complaining and sending this information to the department of weights and measures. Their fountains still show the refill pricing and the employees still try and argue. Shady business ethics to not inform their employees to essentially steal $0.10 per refill if not more depending on the size. If circle K sold 500, 000 "refills" that equates to being $50, 000 stolen from their customers!

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obiejuan
, US
Mar 05, 2016 4:45 pm EST

I have the same argument at a few of the stores in my area as well. Even when I point out on the sign they have affixed to the fountains which gives the refill prices, they still will not charge me the correct price. I have gone so far as to pour out the soda when they won't charge me the price stated. There's a waste for them right there - instead of charging me the correct price, they have essentially lost whatever the company pays for the soda I just poured out. They are not doing their company any favors by overcharging for refills. Nor are they encouraging me to continue to patronize them

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R
8:51 pm EST

Circle K poor customer service

On february 10, 2016 I went to the circle k location at 8110 u s 64 in bartlett, tn to fill up my truck. A woman pulled in behind me and started pumping her gas while she was on her cell phone. I didn't say anything to her and went to the counter to talk to someone. I asked the girl behind the counter if they do anything about people using their cell phones while they pump gas. She said she had heard something about the cell phones putting out a spark or something. Then a woman named demetreus curtis who I guess was the manager came from the back and said "oh, that ain't gonna do nut'in." I said "well, if it isn't going to do anything, why are there warnings posted on the pumps about the use of cell phones?" she said "well, call the police! And while you're at it go ahead and report the other 10, 000 people that do it!"

I couldn't believe her response, so I left and went somewhere else to fill up. This was one of the worst customer service experiences i've ever had and i'll never go to this location again.

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10:50 am EST
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Circle K gas price difference from posted to pump/ dirty store spoiled drinks

I pumped gas this morning at the circle k in cudahy, the posted sign has it @ 2.49 but when i pumped the price @ the pump said i paid it at 2.59. This is the second time i report an issue with this store and the clerk says she gives the manager/owner the message and they never call me back. I previously reported price difference and previously reported gnats/fruit flies, this morning i was also going to purchase sweet tea and it was full of gnats, i reported this issue again to the clerk. This gas station has commited several different types of fraud. About 6 months ago my husband pumped here with his debit card and he was charged an extra $100.00 when i called the guy i spoke to said it was not his store doing this that it was my husbands bank, i called the bank and they denied this issue being them they tried conference calling the store and the guy did not answer the call, the clerk kept saying that he was not available anymore. In the end our bank credit us the $100.00.

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Uzephi
, US
Feb 22, 2016 3:33 pm EST

NYou should call your local Department of weights and measures. that is a hefty fine up to and possibly including shutting down the location.

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12:10 pm EST

Circle K circle k

Circle K mistreats its employees. First I was hired as a full time Assistant Manager, then my position was given to another employee and I had to work at several stores in the area to make my bills. Finally after eight months i was given the opportunity to be a assistant. Only to find out I never got a 90 day raise. Later, I was ill unable to work, the other assistant manager Gale Imig came to my house and walked in with no notification. I was completely nude from taking a shower in hopes to feel better. No one attempted to contact my emergency contact. I was transferred because Gale Imig refused to work with me. At the new store I was struggling with un diagnosed ADHD and severe stomach ulcers (the manager was aware) when the manager threatened to write me up for another employees mistake. She kept antaginizing me and then refused to sell me a box of tampons because I had just started my period. I felt completely dehumanized by Victoria Kram. It is hard enough purchasing tampons when I had a gender dysphoria complex. I was suspended for three days and when I returned to work the district manager Timothy Mason fired me for insubordination had the cops waiting for me and told me I was banned from all Circle K's everywhere. This was two weeks before Christmas and I have two children. Four days after I was fired a friend of an employee from that location came into my home and beat me nearly to death. Since then I have been diagnosed by my doctor to have ADHD, Anxiety, and Depression. I still haven't made a complete recovery but I am getting better. I would advise anyone to stay away from Circle K. They truly have no concern for their employees health or well being.

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2:21 am EST

Circle K a out ragust hold on my amx card

I understand gas station and convinces store put a hold of $ whn purchasing with a debit or credit card...this the amount of this hold is $120.00..not only has it not b returned its been way over the 48hr hold time it has now caused me to be late on bill&rent..im done ever walking in to a circleK or purchasing gas ill run out of gas if thts the last place on earth...its unruly and this store completely ruin my means to live this week..sick to my stoumch

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10:49 am EST

Circle K customer service / teller & manager behavior

On the morning of january 15, 2016 I stopped to get gas at the circle k on secor rd in toledo, ohio near the michigan border. The pump clicked off, I looked at the wrong number (Not the dollars but the gallons) but did not realize that I was looking at the wrong number. Therefore I thought that there was something wrong with the pump, I would have apologized for my attitude if brigit with mary (Her manager) hadn't leaned over the counter and say, "we were right and you were wrong". Having been in management for about 20 years I was shocked that the manager believed that this was appropriate behavior. At a minimum my employee would have been written up, reprimanded, I certainly would not have smirked at the customer and say nothing at all. What a disappointment that customer service has come to this.

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11:51 pm EST

Circle K very rude and disrespectful

Dec 2015 one of my co-workers talk to me very rude and disrespectful my store is in between store manager when I finally had the chance to speak to her she tells me my co-worker is under a lot of stress.i know people go through thing but that does not give anyone the right to talk to you in any kind of way. I did not feel she handled it correctly she on more personal than business. It is a lot of favoritism shown you should check that out I work here for 6 months trained most of the staff and came in when people called off. No one deserve the disrespect.

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2:21 pm EST
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Circle K fell in parking lot

I fell in their parking lot at store 7554 on 850 County Line Road, they don't want to pay the claim for medical bills. . They refuse to give me a copy of the video or accident report which was requested several times. Their manager Phil is a bloody liar and has no integrity. The accident happen September 17, 2015 at 11:56am, I have a lotto ticket I bought that same day and time. I have been going back and forward about this just want a copy of the video for that day and time 11:56 to 12:00. Below is the area that I fell and the manager said their were no cracks and these pictures were taken of that area. I went to Circle K 7554 store 850 County Line Road Lakeland, FL on my lunch break to play my lotto because it is five minutes away from my job and I don’t like being late, because points are taken off, on my way to my car I tripped and fell in the parking lot right on my face I was so embarrassed I looked around quickly got up went to my car and back to work so that I wouldn’t be late. When I got in my car I saw blood my mouth started bleeding when I got to work I didn’t think it was so bad and my manager took me to our Human Recourses and I explained what happen and he advised to go back and circle k and let them know what happen and then go to the emergency room because the cut looks very deep in my lip, My manager took me back we spoke with the manager Phil he gave the address to circle k and said give it to the emergency room.My manager took pictures of the area while we were there, I asked for a accident report several times Circle K refuse to give me one, there were all kind of excuses it prints to corporate, the manager did not take any pictures or anything. When their insurance travelers contacted me about what happen, I sent pictures of my busted mouth, the parking lot area where I fell, they denied saying the manager says that is not the area I fell. I said he is a bald faced liar, how would he remember when he didn’t take any pictures at that time, all you have to do is pull the video from that date and time since I still had my lotto ticket I knew the exact time to look at. Circle K refused to do that I requested the video several times and they also refused to give me a copy. I am writing so that everyone will know how the manager Phil is a bloody liar, their insurance Traveler’s did not investigate by going taking pictures of the area, they took the manager’s word of course he would say that he doesn’t want to pay out a claim, so store if you fall at Circle K 7554 store 850 County Line Rd Lakeland, Fla stay on the ground don’t move and get an accident report before you leave. Take pictures of you on the ground. There are cracks in the pavement all over that side where I fell. Even a blind man can see them. Neither Circle K manager Phil or Traveler’s insurance has any integrity. All I want is my medical bills paid because I fell on their property I got stitches in my lip outside and inside. Was out of work for week because I couldn’t talk, inhaled food thru a straw for three days. I have emails going back and forward to Corporate, Travelers Insurance. Anyone reading this that can help pls reply.

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11:54 am EST

Circle K taking personal information for credit card charges over 25.00

I went to the Circle K store 6701, at 2455 South St Elgin IL and bought 30.00 worth of cigarettes and put it on my credit card. The cashier asked for my drivers license and proceeded to write down all my personal information on the back of their charge card receipt. She said that this was a new company policy to get all the information on purchases over 25.00 that just started. They do not need all of my personel information. I will never go to Circle K again. There are lots of other stations out there that do not do this.

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TShep79
, US
Aug 06, 2016 4:50 pm EDT

As a fellow cashier I can't tell you how many hundreds of dollars my company has had to eat due to charge-backs. Being right off a major interstate we get stolen credit cards from time to time hence why on larger purchases we card and make sure the name on the ID matches the name on the credit card. As for writing it down that's a little absurd and extreme but business is business, a company that keeps accepting stolen cards and not getting paid won't be a company for long...

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Ralph Mullins
, US
May 20, 2016 8:28 pm EDT

I had the same thing almost happen to me today got my usual two cartons of cigs and swiped my card selected Debit like always entered my pin number got the receipt then they wanted to see my ID and they started to copy my Drivers license number and I blocked it and said Hell no your not copying that down and left with my cig. got in my van and the manager came out and said He needed the number, I said you don't need it and I'm not comfortable giving that to you or anyone else and I was told to not come back, I said that's fine by me your still not getting my driver's License number and drove off

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meep591
, US
Dec 28, 2015 8:25 pm EST
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What's Wrong- so simple, but so brilliant. You should be running the Fed.

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What's wrong with you?
Coldtown, US
Dec 20, 2015 12:12 pm EST

If merchants do not have the new "chip" card terminals, they are help responsible for fraudulent purchases. They are taking the info to cover themselves. And to keep you safe from fraudulent use.

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10:58 pm EST

Circle K bad customer service

I go in every weekend and after work and seem to be lucky enough to catch the donut guy delivering fresh donuts. I asked the clerk tonight if he'd been in yet, he said no, not for another hour. So reluctantly I by 3, one day old donuts knowing they've probably been fondled, and are not fresh. I leave the store and the delivery guy pulls in with a fresh batch. I go back in and ask the clerk if I could trade the 3 donuts out for fresh ones. He refuses with a nasty attitude and enjoys telling me that now he gets to throw all the old ones away. I threw my bag on the counter, asked his name and said I'd speak to the owner/mgr. He tells me his names alex and I leave to get in my car. He runs out after me out telling me that I shouldn't threaten peoples jobs and flips me off. Ok, so I lost out on the fresh donuts, but in the name of good customer service, I think he could have let me trade them for fresh ones since the batch of ones I bought from were going directly to the trash. I did ask nice, then asked if he would get in trouble for doing that and he said no. They lost a good customer as Ive shop there a lot in the past. The other staff members are super! The time was 10:48 PM on saturday dec 18, 2015

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4:06 pm EST
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Circle K hostile work environment

The store manager, kathy, treats her employees poorly. She creates a hostile work environment. Kathy is valued by corporate as a strong manger for her stores are top rated. The truth is she has a very high turnover rate of employees due to her treatment of them. Favoritism is shown and others who are just as strong a worker are ridiculed and demeaned in front of customers. Vendors speak poorly of her due to her lack of interest in getting them checked in and out of deliveries. Some employees are aloud to "skate" along while others that have shown their abilities to exceed are expected to pick up the slack and do twice the work for the same pay. What is a hostile work environment? This is what I endure every day I clock in "harassment becomes unlawful where 1) enduring the offensive conduct becomes a condition of continued employment, or 2) the conduct is severe or pervasive enough to create a work environment that a reasonable person would consider intimidating, hostile, or abusive. " an investigation should take place at this store. Interviews with employees, vendors, and regular customer should take place. This store has good workers who are going to leave due to this treatment. I thank you for looking into this situation.

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11:18 am EST

Circle K dirty and horrible customer service

- 2015-12-14, 0800 hours - NW corner of San Mateo and McLeod NE, Albuquerque, NM - generally dirty; often out of coffee condiments; been out of milk for week+; out of liquid creamer this morning; asked nearest cashier if there any creamer, didn't know diff between milk & creamer & couldn't bother to look; no one in line & 2nd cashier avail.

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2:07 pm EST
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Circle K safety endangerment

Isolated employee's without proper safety awareness enforcement, while working alone over night. The manager cassee who was brought into action march 2015 at store#7509, had been bringing in loyal extra business from her old career location a block away at 7-11. There are numerous return customers that followed cassee and became circle k customers naturally boosting sales and even becoming the #1store in red cross donations. Cassee created a high demand for work hours and employees to handle the growing customer fan base. Extra customer service was needed more than ever to accommodate a prospering location #7509. August 2015 cassee then brought a customer service expert and store caretaker employee named jacob simon also from 7-11 to her new circle k. Now cassee was guaranteeing top notch customer service with a clean and organized store not just during the day, but round the clock by plugging in jacob over nights. 2 weeks after jacob's arrival september 2015, store#7509's safety and customer attention was pushed aside by nazeg king. What was once 2 employee's over night is now cut down to 1, in doing so, the well oiled circle k experience cassee created for customer's and her employee's was forced to be compromised at store #7509. Cassee the manager reluctantly typed a memo to her employee's stating they were being force down to single coverage and we were going to now have to roll up our sleeves and attempt to stay on course. The emotional stress put on night shift to watch for theft, on edge while stocking front facing cleaning ect. The rattled nerves to meet nazegg king's task expectations of 2 employee's, handle core mark deliveries 2 times a week, keep vendor's from waiting to be checked... All the while wanting to be 100 available to every costomer that rolls in the parking lot and doors. Consistently stopping in the middle of production and tasks every night and morning, to take a look around and out the dark tinted window for any potential danger or possible customer assistance.In turn this anxiety was felt and experienced by all customer's when expectations coming to store#7509 were suddenly made to be unsure of a consistent pleasant and safe visit that brought them to retuen in the first place. Market manager nazeg king's refusal to give a thriving upcoming store adequate amount of work force to keep positive growth while promoting and protecting circle k's employee safety. Taking in consideration that night shift is the backbone to ensure successful morning shift jumpstart into the day shift. Our safety is overshadowed with overwhelmeing stress we now get from unsatisfactory check lists nazeg regularly started writing for us creating even more work occupying precious opportunity to roll up those sleeves and press forward. September 2015 one week following (What jacob personally calls) the safety and store growth sabotage - cutting down to single night coverage. These lists nazeg wrote more frequently focused on night shift duties only 2 workers could accomplish safely. For example, cooler organization which is a time guzzler away from the sales floor and safety phone. Cleaning grass and dumpster area that has trash, taking care of back stock room, pulling all beer cases forward ect. Mentioning all of the sudden, customer complainants from the already obvious long lines as a result of growing customer rates. Snail like slow pos system during checkout that keeps customers as impatient as they were waiting in line. Night duties on her list that were unrealistically given an opportunity of natural time for a single body to mathematically and scientifically accomplish without an extra set of eyes and hands by the phone, register and cutomer veiw. Factoring in the new level of emotional stress and worry about safety and fear of unsatisfactory reports with punishment of a write up if not completed in time. Even with months of repetitive begging and asking to please protect our employee's safety and asking for store # 7509 to please go back to 2 workers over night? Vendors noticed a difference in productivity and organization when the store cut a valuable worker over night that serves so many mandatory and important roles for safety. Majority of concerns are still coming from local law enforcement (Polk county sherriff) who know the potential dangers of the growing armed robberies happening to local circle k stores in lakeland florida. Which these stores that were arm robbed are also under the supervision of nazeg king and very close in location to #7509. September october and november of 2015, jacob simon expressed concern about this safety issue numerous times to employee's, manager's, market manager, circle k maintenance, circle k auditors and help desk, no support, concern or action was given. Mid november 2015, out of pure desperation, jacob simon expressed this safety matter to circle k's "security wave check" via phone to an employee named june calling out of indiana. Given the facts from constantly outraged local law enforcement about safety endangerment, mr. Simon asked june if she would allow her daughter to work at store #7509 and her reply was no! Elaine a single mother working over night during jacob simon's 2 days off was getting most of the sympathy from local residents. Elaine is not only vulnerable to all the hardships, stress and dangers that jacob faces, but her safety is more so compromised by the added threat of a sexual attack. Thinking logically and responsibly miss june typed an email to corporate about her and jacob's conversation to ensure someone would listen to what residents have been trying to say. June informed jacob of a phone call that store #7509 would be recieving. Unfortunately 3 days after that conversation between june and jacob the only phone in the whole store comes up missing or lost... The market manager had managed 3 unexpected store visits and managed to create another unsatisfactory check list. Still on 3 days after june and jacob's phone meeting, newly welcomed and prospering manager cassee, was given minutes notice by nazeg king to pack up and get transferred to the circle k up the street at the walt williams location just recently robbed last month. The suspect who used an ak-47 is still at large and unidentified. All of that first hand awareness and understanding to her employee's safety cassee takes with her. The frustration, hard work and the stressful emotional rollercoaster employee's at #7509 have been through is now transferred to another store. Twenty-five percent of american workers will be victims of a workplaceviolence incident.. Each day, more than 5, 000 wpv incidents occur in the united states, with only one in five incidents being reported I also in the united states, 20 workers are murdered each week. The average cost to an employer of a single episode of workplace violence can amount to $250, 000 in lost work time and legal expenses. If we have good employees, we want to keep them. We don't want them injured. We want to show them that we care about them, safety to #7509 and all other similar circle k stores who may relate need to honor at least 2 workers working together as a buddy system. We all wear the same logo on our uniform, lets start going to bat for our own and have each other's back. Our employee's safety is step one for adequate leadership and supervision requirements.

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Circle K In-depth Review

Overall Rating: Circle K is a convenient and reliable option for all your daily needs.

Location and Accessibility: Circle K has numerous locations across the country, making it easily accessible for customers.

Product Variety and Quality: Circle K offers a wide range of products, including snacks, beverages, and household items. The quality of the products is generally good.

Pricing and Value for Money: The prices at Circle K are reasonable and offer good value for money. They often have promotions and discounts available.

Customer Service: The customer service at Circle K is generally friendly and helpful. The staff is knowledgeable and willing to assist customers.

Cleanliness and Maintenance: Circle K stores are usually clean and well-maintained. The shelves are organized, and the restrooms are kept tidy.

Loyalty Programs and Rewards: Circle K offers a loyalty program where customers can earn points and redeem them for discounts or free items. It's a great way to save money.

Online Presence and Ordering: Circle K has a user-friendly website where customers can find information about their products and services. Online ordering is not available at all locations.

Environmental Sustainability: Circle K is committed to environmental sustainability. They have initiatives in place to reduce waste and promote recycling.

Additional Services and Amenities: Circle K provides additional services such as car washes, ATMs, and propane tank exchanges. These amenities add convenience for customers.

Pros and Cons:

  • Pros: Convenient locations, good product variety, reasonable prices, friendly customer service, clean stores, loyalty program, additional services and amenities.
  • Cons: Online ordering not available at all locations.

Conclusion and Recommendation: Overall, Circle K is a reliable and convenient option for your daily needs. With its wide range of products, reasonable prices, and friendly customer service, it provides a positive shopping experience. The cleanliness and additional services offered add to the overall appeal. However, it would be beneficial if online ordering was available at all locations. I would recommend Circle K to anyone looking for a convenient and reliable convenience store.

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Contact Circle K customer service

Phone numbers

1877 8800 555 4647 More phone numbers

Website

www.circlek.com

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