Menu
CB Automotive Fueling and Charging Circle K 7250 US Highway 98 North, Lakeland, FL, 33809, US
Circle K company logo
Circle K
reviews & complaints
Circle K company logo

Circle K

7250 US Highway 98 North, Lakeland, FL, 33809, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
0:00 am - 0:00 am
ComplaintsBoard
J
2:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Circle K - safety endangerment

Isolated employee's without proper safety awareness enforcement, while working alone over night. The manager cassee who was brought into action march 2015 at store#7509, had been bringing in loyal extra business from her old career location a block away at 7-11. There are numerous return customers that followed cassee and became circle k customers naturally boosting sales and even becoming the #1store in red cross donations. Cassee created a high demand for work hours and employees to handle the growing customer fan base. Extra customer service was needed more than ever to accommodate a prospering location #7509. August 2015 cassee then brought a customer service expert and store caretaker employee named jacob simon also from 7-11 to her new circle k. Now cassee was guaranteeing top notch customer service with a clean and organized store not just during the day, but round the clock by plugging in jacob over nights. 2 weeks after jacob's arrival september 2015, store#7509's safety and customer attention was pushed aside by nazeg king. What was once 2 employee's over night is now cut down to 1, in doing so, the well oiled circle k experience cassee created for customer's and her employee's was forced to be compromised at store #7509. Cassee the manager reluctantly typed a memo to her employee's stating they were being force down to single coverage and we were going to now have to roll up our sleeves and attempt to stay on course. The emotional stress put on night shift to watch for theft, on edge while stocking front facing cleaning ect. The rattled nerves to meet nazegg king's task expectations of 2 employee's, handle core mark deliveries 2 times a week, keep vendor's from waiting to be checked... All the while wanting to be 100 available to every costomer that rolls in the parking lot and doors. Consistently stopping in the middle of production and tasks every night and morning, to take a look around and out the dark tinted window for any potential danger or possible customer assistance.In turn this anxiety was felt and experienced by all customer's when expectations coming to store#7509 were suddenly made to be unsure of a consistent pleasant and safe visit that brought them to retuen in the first place. Market manager nazeg king's refusal to give a thriving upcoming store adequate amount of work force to keep positive growth while promoting and protecting circle k's employee safety. Taking in consideration that night shift is the backbone to ensure successful morning shift jumpstart into the day shift. Our safety is overshadowed with overwhelmeing stress we now get from unsatisfactory check lists nazeg regularly started writing for us creating even more work occupying precious opportunity to roll up those sleeves and press forward. September 2015 one week following (What jacob personally calls) the safety and store growth sabotage - cutting down to single night coverage. These lists nazeg wrote more frequently focused on night shift duties only 2 workers could accomplish safely. For example, cooler organization which is a time guzzler away from the sales floor and safety phone. Cleaning grass and dumpster area that has trash, taking care of back stock room, pulling all beer cases forward ect. Mentioning all of the sudden, customer complainants from the already obvious long lines as a result of growing customer rates. Snail like slow pos system during checkout that keeps customers as impatient as they were waiting in line. Night duties on her list that were unrealistically given an opportunity of natural time for a single body to mathematically and scientifically accomplish without an extra set of eyes and hands by the phone, register and cutomer veiw. Factoring in the new level of emotional stress and worry about safety and fear of unsatisfactory reports with punishment of a write up if not completed in time. Even with months of repetitive begging and asking to please protect our employee's safety and asking for store # 7509 to please go back to 2 workers over night? Vendors noticed a difference in productivity and organization when the store cut a valuable worker over night that serves so many mandatory and important roles for safety. Majority of concerns are still coming from local law enforcement (Polk county sherriff) who know the potential dangers of the growing armed robberies happening to local circle k stores in lakeland florida. Which these stores that were arm robbed are also under the supervision of nazeg king and very close in location to #7509. September october and november of 2015, jacob simon expressed concern about this safety issue numerous times to employee's, manager's, market manager, circle k maintenance, circle k auditors and help desk, no support, concern or action was given. Mid november 2015, out of pure desperation, jacob simon expressed this safety matter to circle k's "security wave check" via phone to an employee named june calling out of indiana. Given the facts from constantly outraged local law enforcement about safety endangerment, mr. Simon asked june if she would allow her daughter to work at store #7509 and her reply was no! Elaine a single mother working over night during jacob simon's 2 days off was getting most of the sympathy from local residents. Elaine is not only vulnerable to all the hardships, stress and dangers that jacob faces, but her safety is more so compromised by the added threat of a sexual attack. Thinking logically and responsibly miss june typed an email to corporate about her and jacob's conversation to ensure someone would listen to what residents have been trying to say. June informed jacob of a phone call that store #7509 would be recieving. Unfortunately 3 days after that conversation between june and jacob the only phone in the whole store comes up missing or lost... The market manager had managed 3 unexpected store visits and managed to create another unsatisfactory check list. Still on 3 days after june and jacob's phone meeting, newly welcomed and prospering manager cassee, was given minutes notice by nazeg king to pack up and get transferred to the circle k up the street at the walt williams location just recently robbed last month. The suspect who used an ak-47 is still at large and unidentified. All of that first hand awareness and understanding to her employee's safety cassee takes with her. The frustration, hard work and the stressful emotional rollercoaster employee's at #7509 have been through is now transferred to another store. Twenty-five percent of american workers will be victims of a workplaceviolence incident.. Each day, more than 5, 000 wpv incidents occur in the united states, with only one in five incidents being reported I also in the united states, 20 workers are murdered each week. The average cost to an employer of a single episode of workplace violence can amount to $250, 000 in lost work time and legal expenses. If we have good employees, we want to keep them. We don't want them injured. We want to show them that we care about them, safety to #7509 and all other similar circle k stores who may relate need to honor at least 2 workers working together as a buddy system. We all wear the same logo on our uniform, lets start going to bat for our own and have each other's back. Our employee's safety is step one for adequate leadership and supervision requirements.

Read full review of Circle K
View 0 more photos
Hide full review
ComplaintsBoard
R
5:28 pm EST

Circle K - Market manager negligence.

Isolated Employee's without proper Safety Awareness Enforcement, while working alone over night. The Manager Cassee who was brought into action March 2015 at store#7509, had been bringing in loyal extra business from her old career location a block away at 7-11. There are Numerous return customers that followed Cassee and became Circle K Customers naturally boosting sales and even becoming the #1store in Red Cross Donations. Cassee created a high demand for work hours and employees to handle the growing customer fan base. Extra Customer Service was needed more than ever to accommodate a prospering location #7509. August 2015 Cassee then brought a Customer Service Expert and Store Caretaker Employee named Jacob Simon also from 7-11 to her new Circle K. Now Cassee was guaranteeing top notch customer service with a clean and organized store not just during the day, but round the clock by plugging in Jacob over nights. 2 weeks after Jacob's arrival September 2015, store#7509's Safety and Customer Attention was pushed aside by Nazeg King. What was once 2 employee's over night is now cut down to 1, in doing so, the well oiled Circle K Experience Cassee created for Customer's and her Employee's was forced to be compromised at Store #7509. Cassee the manager reluctantly typed a memo to her Employee's stating they were being force down to single coverage and we were going to now have to roll up our sleeves and attempt to stay on course. The emotional stress put on night shift to watch for theft, on edge while stocking front facing cleaning ect. The rattled nerves to meet Nazegg King's task expectations of 2 employee's, handle Core Mark deliveries 2 times a week, keep vendor's from waiting to be checked...all the while wanting to be 100 available to every costomer that rolls in the parking lot and doors. Consistently stopping in the middle of production and tasks every night and morning, to take a look around and out the dark tinted window for any potential danger or possible customer assistance. In turn this anxiety was felt and experienced by all Customer's when expectations coming to store#7509 were suddenly made to be unsure of a consistent pleasant and safe visit that brought them to retuen in the first place. Market Manager Nazeg King's Refusal to give a thriving upcoming store adequate amount of work force to keep positive growth while promoting and protecting Circle K's Employee safety. Taking in consideration that night shift is the backbone to ensure successful morning shift jumpstart into the day shift. Our safety is overshadowed with overwhelmeing stress we now get from unsatisfactory check lists Nazeg regularly started writing for us creating even more work occupying precious opportunity to roll up those sleeves and press forward. September 2015 one week following (what Jacob personally calls) the Safety and Store Growth Sabotage - cutting down to single night coverage. These lists Nazeg wrote more frequently focused on night shift duties only 2 workers could accomplish safely. For example, Cooler organization which is a time guzzler away from the sales floor and safety phone. Cleaning grass and dumpster area that has trash, Taking care of back stock room, pulling all beer cases forward ect. Mentioning all of the sudden, customer complainants from the already obvious long lines as a result of growing customer rates. Snail like Slow POS system during checkout that keeps customers as impatient as they were waiting in line. Night duties on her list that were unrealistically given an opportunity of natural time for a single body to mathematically and scientifically accomplish without an extra set of eyes and hands by the phone, register and cutomer veiw. Factoring in the new level of emotional stress and worry about safety and fear of unsatisfactory reports with punishment of a write up if not completed in time. Even with months of repetitive begging and asking to please protect our Employee's Safety and Asking for Store # 7509 to please go back to 2 workers over night? Vendors noticed a difference in productivity and organization when the store cut a valuable worker over night that serves so many mandatory and important roles for Safety. Majority of concerns are still coming from Local Law Enforcement (Polk County Sherriff) who know the potential dangers of the growing armed robberies happening to local Circle K stores in Lakeland Florida. Which these stores that were arm robbed are also under the supervision of Nazeg King and very close in location to #7509. September October and November of 2015, Jacob Simon expressed concern about this safety issue numerous times to Employee's, Manager's, Market Manager, Circle K Maintenance, Circle K Auditors and Help Desk, no support, concern or action was given. Mid November 2015, Out of pure desperation, Jacob Simon expressed this Safety Matter to Circle K's "Security Wave Check" via phone to an employee named June calling out of Indiana. Given the facts from constantly outraged local law enforcement about Safety Endangerment, Mr. Simon asked June if she would allow her daughter to work at store #7509 and her reply was No! Elaine a single mother working over night during Jacob Simon's 2 days off was getting most of the sympathy from local residents. Elaine is not only vulnerable to all the hardships, stress and dangers that Jacob faces, but her Safety is more so compromised by the added threat of a sexual attack. Thinking logically and responsibly Miss June typed an Email to Corporate about her and Jacob's conversation to ensure someone would listen to what residents have been trying to say. June informed Jacob of a phone call that store #7509 would be recieving. Unfortunately 3 days after that conversation between June and Jacob the only phone in the whole store comes up missing or lost... the Market Manager had managed 3 unexpected store visits and managed to create another unsatisfactory check list. Still on 3 days after June and Jacob's phone meeting, newly Welcomed and Prospering Manager Cassee, was given minutes notice by Nazeg King to pack up and get transferred to the Circle K up the street at the Walt Williams location just recently robbed last month. The Suspect who used an AK-47 is still at large and unidentified. All of that First Hand Awareness and Understanding to her Employee's Safety Cassee takes with her. The frustration, hard work and the stressful emotional rollercoaster Employee's at #7509 have been through is now transferred to another store. Twenty-five percent of American workers will be victims of a WorkPlaceViolence incident.. Each day, more than 5, 000 WPV incidents occur in the United States, with only one in five incidents being reported I Also in the United States, 20 workers are murdered each week. The average cost to an employer of a single episode of workplace violence can amount to $250, 000 in lost work time and legal expenses. If we have good employees, we want to keep them. We don't want them injured. We want to show them that we care about them, Safety to #7509 and all other similar Circle K stores who may relate need to honor AT LEAST 2 workers working together as a buddy system. We ALL wear the same logo on our uniform, lets start going to bat for our own and have each other's back. Our Employee's Safety is step one for adequate leadership and supervision requirements.

Read full review of Circle K
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.