Circle K
reviews and complaints

We arein the store everyday an manager Lorie called us a liar in front of numorous customers an stated that there was no way we was buying that much coffee to get free coffees, she lied an stated that i admitted to her i was getting free coffees an also stated that my boyfriend tried to still cigarettes before, well if he did then why are we allowed in the store still, someone needs to view the cameras at the store on 11/22, i do plan to talk to my lawyer about the embarrassment and harassment we received in front of numerous customers.[protected] Billie Jo, I would like to hear from someone asap.

At around 845p 900p I purchase a soda and chips. When I took my items to the register your employee a young female continued to text on her phone after I said hello. After the second hello she looked up then proceeded to keep texting. After she completed her text message, did she then ring up my items. After she was complete there was no thank you or anything. After I was done a lady behind me told her there was something leaking in the store. Maybe if she was not on the phone she would have known there was something wrong in the store. Her behavior was very unacceptable and she has totally given you guys a bad mark in my eyes regarding your company. I'm sure if you look at the store cameras around 845 900 on 11/24 you will see the situation I was speaking of.

my family member works at circle k, never calls out, always covers others shifts, but is treated the worst in the store. the 22 year old assistant manager (rachel) is lazy, leaves early, doesnt do her job, bans valued customers from the store that she just doesnt like (video tape proven customer did nothing wrong), gives away items free, refuses to work any holiday so of course my family member covers and has a child, yet nothing happens the assistant manager rachel. my family member had surgery and when she went back to work she was under doctors orders to only work 4 hour shifts while recovering, but her second day back rachel made her work 8 to 10 hour shifts for the next week because rachel the assistant manager refused to work or left early. the assistant managers corporate boss (bernita) was informed of all of what ive typed and refuses to do anything about it to the assistant manager, the corporate boss bernita also pulled a guilt trip to make my family member work shifts after surgery. my family member has been told shes one of the best employees theyve had yet gets treated like dirt and shes ready to quit because of this lazy assistant manager and corporate manager. BOTH of these managers need to be fired! two terrible employees are going to have nothing done to them and the good one (my family member is going to quit because of them) SOUND RIGHT? NO! not to mention my family members repeated problems of not being able to access her money on her own pay card!

I was getting gas at the Alma Schooland Dynamite Rd location in Scottsdale AZ. I was trying to use my Fry's BIP card to use my points and save money on gas. The pump could not read my card so I went inside. I spoke with Ross at the counter and explained the problem. He took my Fry's card and my debit card, and asked how much gas I wanted. I told him twenty dollars. He then swiped my debit card and announced that my VIP card could not be read inside either. I told he had not swiped my VIP card, , just my debit card. He said nothing and stared at the screen in the cash register. I repeated to him that he had not swiped my VIP card. He looked at me and said rudely " Alright already"! I said just forget it. He said in a teaser tone, " it's forgotten". I stood there for a couple seconds in disbelief and he then looked at me and said "go get your gas already "!. I am furious and believe Ross has no place in a customer service position.
Sincerely,
Douglas Owen

I payed for five dollars gas in cash. It says it was pumping it but it didn't give me gas. I have a digital reader and it's still stayed the same so to make sure it wasn't my car I went and but the same amount in down the street and I actually could hear my gas pumping and my digital reader said 45 miles after pumping. The employees at this circle k are so rude and lazy . I've had several problems with this store in westmorland ca

Im standing in line (with about 9 other ppl) as my turn approached THE CASHIER, JULIE looked at me with the nastiest l, hateful look on her face and ask "what I wanted" i said "I'm getting cigarettes I have just enough for crowns I think lemme count my change" as im counting you can tell JULIE is becoming more interupted my counting and ask "uhm, what kind of crown u want" I replied "menthol 100s" then slid her all the change I had in my hand and then my 3 one dollar bills, she looks up and says "(.95 cents)? " and I said "do i need to get a nickle.out of the car? She snatches up my 3 dollars and is huffing talking about "psh I mean u didn't even tell me how much this was" and when i said "its your job to count the money and change when handed over to you, asked once again if I should go back for the 5cents I was short... She rolled her eyes at me and I said ma'am you're suppose to be respectful and help your customer" then she snatches the cigarettes up and throws all my money back at me saying I can "take my business somewhere else" so i leaned over the counter looked at her and said "can you even do that?!" Then she called over he other employee to escort me out and I grabbed my stuff and walked out.
**** forgot to mention while waiting in line 2ppl ahead of me she stops and tells a man 3 ppl behind me to "Go ahead he's good" and he walked out with an arm ful of drinks and candy.

I purchased a overpriced gallon of milk twice the grocery store price. It was expired. I live 2000 feet away. Got home in morning my son eats cereal threw up in car. I miss the whole day of work watching him. Later in day I went to drink milk. Rotten. Was three days five days past exp. I take the milk over. This woman would not do anything. All I wanted was another milk. She said I could have got anywhere. Asked for my receipt! This is the crazy part. I buy stuff there all the time. Never get receipts? So I said I will never give another cent here. She said fine! Horrible Horrible ! Store is on corner of wood and Jasper in Decatur IL 62521

I just got off work and have been having it rough since I am a single mother. Living paycheck to paycheck. I go in to pay for gas I counted up in change because that's all I have. The cashier denied me service and said she could not take loose change. My gas light is on and here I go trying to find a gas station at 12 midnight. I'll never go back to Circle K again. Rudest cashier I've ever met.

At about 3:45pm EST on November 14, 2016 I entered the store to purchase cigarettes. The cashier asked for my ID, which I gave to her, so she could determine I was of age. She then joked with another man (I believe he was working at the PO box part of the building) about what age one would need to be to "decide to kill themselves", referring to me buying cigarettes. I have attempted suicide before, I am in therapy for depression, and this person joking about killing myself to my face, because of what I was buying from your store, was very rude and uncalled for. I am not asking for this employee to be disciplined, but I am most definitely complaining and you should know I will not be buying anything from that store ever again. It's none of her business what I do with my money, and if she feels the need to laugh at me about it, she can do so after I leave. Not right to my face in the middle of the transaction. I didn't get her name, but she was a heavier set girl with dark hair and glasses. I already stated the time and day, so you should be able to see who it was based on the schedule, should you feel inclined to approach her about this, although I stated the purpose of this complaint was not to seek disciplinary action, but rather complain about the service I received from your company.

Thanks a lot.

I heard the manager who's name is Henry on the Park Edge Dr location call one of his employees a ###.. And he is always yelling at the girls who work there this is very unprofessional and intolerant .. I believe that this matter be taken with the upmost importance... On the other hand the blonde girl charity is an amazing employee who is nice helpful and knowledgeable.. I come in all the time and this was ran alot more effectively under the last guy rob... I believe the current manager is a racist and bigot... Thank you for your time

I was driving through grand bay, westfield on november 12, at around 12:45 pm and I stopped to get gas at the circle k. I went in to be rudely greeted (If you call a shoulder shrug a greeting) by a man named scott. This is not the first time he has been working and this has happened, but he is incredibly rude and makes you as a customer feel very bothersome. He had zero interest to ask me if there was something he could get for me, and once everything on the counter was rung in he didnt even bother to tell me the total, he stood and just waited for me to see the screen. I have noticed he is mainly there late nights, and because of my job that is normally when I am stopping in. His poor customer service and snarky attitude makes me often visit other stores if at all possible.

Your prices on all products you sell at your stores are much too high. It is unethical and cheating the public to charge the prices that you charge for everything you sell in your "convenience stores". I understand that a certain percentage of the prices you charge for the merchandise you sell are for the supposed "convenience" of not having to drive the larger distances to the supermarkets where one pays lay less but is forced to put up with driving longer distances and inclement weather conditions. But the difference in your prices make it actually less inconvenient to simply drive to a supermarket so as not to have to pay the outrageous differences in your prices and theirs. I for one have stopped buying your products because of these ridiculously high prices I must pay if I shop at your store as compared to simply driving a mile or two more and spending a few cents more to get what I came to get. If you do not decrease your egregiously high prices then others are going to find it more convenient to simply drive further and pay more rather than put up with your obnoxiously high prices and you will find yourselves going bankrupt.

Yours Respectfully,
Richard W. Shultz
310 S. Lovell Ave.
Chattanooga, TN 37411
[protected]
[protected]@epbfi.com

6247 I've been a loyal customer of this store for almost 4 years now. I have noticed a decrease in the customer service, the product availability and the cleanliness of the store since the old manager stepped down 2 months ago. I have seen the previous manager turn that store around but the new manager doesn't seem motivated to have what we need nor does she seem motivated to have her workers work

Store: 11006 Hwy 49 S, Gulfport MS 39503

I was in a long line this morning and instead of the 2nd employee opening up, she kept stocking the pickles. This happens every morning but this morning she was actually next to the very long line so it's not like she couldn't see us waiting. It was at 8:05am which is a very busy time and people want to get to work. I'm not sure why she picks this particular time of morning to stock shelves, but most times she's got an aisle or two completely blocked so I can't get down them.

And she finally opened up when it was only me and a few other people in line!

I snapped a few photos and they are attached showing the girl stocking the shelves right next to the long line of customers. There were customers behind me too. The photo will show the line is straight and goes down one aisle and then starts again in front of me. One the far left of photo 1 is the employee stocking the pickles.

Also, we've had trouble most mornings right before 8am with there not being any coffee. I feel like 7, 8 & 9 are the most important times to ensure there is hot coffee.

Also, there was a sign on the door for about TWO WEEKS that indicated no receipts could be given for gas transactions. This can't happen EVER.

I've been going over to the Circle K on 48th Street and Thomas for 5 to 6 months now every day getting a couple cups of ice and soda. The store manager there Kim treat me with such disrespect he told me that I could not bring my purse into the Circle K that no persons are allowed in Circle K and that he was making comments to me about me not being allowed at Walmart which was uncalled for he treats me like a Thief and I spend lots and lots of money at that location. The night manager or the night worker bill screamed at the top of his lungs and yelled at me across the store it was really startling and very embarrassing like today was very embarrassing when he told me that when I was in line and there was several people behind me.

My husband went in to gas station on the way to work and she asked him if he would sleep with her in the office that there are no cameras and she won't tell his wife. I also confronted her about it in messages and she addmited., but she says she was just kidding. I do have that proof. I use to work for the company and live right down the road, because of the CO workers I worked there I could no longer Handle there actions. I did talk with another CO worker . The bosses are on vacation. And she is writing her up. I believe more then that should be done. I'm sure my husband isn't the only one to be sexually harassed. Please contact me back at [protected] thank you Naomi Patterson store number 2723331 on the corner of north Mcdonough and Jackson Rd.

Went to circle k on beaver st in jacksonville, fl zip code 32220 last week. NONE of their gas pumps had washer buckets with any washer fluid in them. Went back today and they are still empty. Also this store has been out of the cigarettes I prefer for almost a week and a half. It wasn't like this a month ago. It just seems like in the last month this store has gone down hill.

My husband and I stop by the store on graceland rd mount airy nc multiple times a day, here lately the store itself smells horrible, the coffee is never made and when it is it tastes days old, the cappuccino machine never works. The counters are always nasty. It wasn't this bad until the new hires came in. The girls that were running the store always kept the store up.

Thank you
Your loyal customer

On the morning of Sunday November 6 at 5:30 am I an American Muslim was rudely confronted by a white middle aged woman wearing glasses employee when I attempted to get creamer for my coffee. She brazenly and loudly told me to not to get it in a threatened manner. I was at once embarrassed and highly offended as I am a daily patron of the store which is within feet of my residence. This is not the first encounter I 'eve had with this same employee. shes been very offensive to me and other Muslim client according to my Muslim associates. I am a retired veteran home owner and taxpaying citizen and certainly don't expect this type of treatment that it seems people of my religion normally receive from that employee.