Circle K
reviews and complaints

This store is horable!
The assistant store manager melissa does not work, she hangs outside in the parking lot with her friends and her boyfriend. If a customer has a complaint about her she runs to her friends outside and has them take pictures and yell things at you. Example. Yesterday I wanted to make a complaint about melissa and I pulled her aside from her group of people she was hanging with, that don't work there. I asked her for a name and number to call to make a complaint about her professionalism. She walked away from me, went outside back to her friends and began taking pictures of me and my mother in the store and making facial and hand gestures at us through the window. Now you can clearly see that i'm physically disabled due to the scars on my neck, head, and leg, my vehicle was parked in the handicap spot next to their vehicle with the disabled placard in the window. The boyfriend and his friend thought they were tuff guys picking on my mother who is in her 60's and me being handicap. Melissa the assistant store manager was video taping this event laughing with 2 young children in the back of the friends vehicle.

If this store can put a person like that in charge then I am sure there are a lot of other problems going on there. Very sad to see people act like this. Melissa needs to be fired asap and who ever put her in that position over the employees who have been there for years more than her should also be terminated from their position.

The picture is the manager melissa hard at work. She has been there for more than 40 minutes at the time of the picture.

My sister and i went into the circle k on hardy/university and the cashier was soo rude to us and as soon as we left she went outside to smoke a cigarette . Also they were out of something and my sis asked if they had anymore the cashier didn't even want to go look for her which I know most circle ks will go look for u. I usually shop there all the time but don't want to go back if she is working

Employees have customers and boyfriends behind the counter messing with the food. We refuse to eat anything from there because it's not sanitary. Employees appear to be on drugs. They consistently forget to set the gas pumps, give back the wrong change, discuss personal information In front of customers. Normal products that usually would be found there are never in stock. Overall the store is filthy and very poorly operated. Its the closest gas station to my house so it would be nice to be able to go there but the condition it's in makes that very difficult!

On Wednesday 2/8/17 at about 4:05PM. I entered a the Circle K store while my mother waited in the car. I approached the pay counter asked the clerk(Eric -customer care assistant) for a quick pick powerball he asked if I wanted power play I said no. Then he asked for my I.D I told him I'm sorry I don't have it and asked if my mom can buy it. He said no because you're with her. I then asked him so the customer in front of me bought beer you didn't I.D THEM and you're carding me for piece of paper. He laughed and shrugged and said well what you want me to do? As he still laughed I tried to explain I've been sold tickets before and gave him my birthday of 11/23/88. He said nope not gonna sell the ticket to you or your mom. I explained maybe he had the policies mixed up because I believer a secondary party is only for alcohol he said no very rudely and rolled his eyes and said are you gonna buy this or not. Still upset I glanced at his name tag and told him I would reach out to someone about his behavior he responded ya right asked if I wanted a receipt and said bye. I know this seems like a issue to ignore but I was so upset because I've gone there before and have never been carded for anything I can provide my I.D information as well to prove my age(28). I feel disrespected and like something should be done about this If you could've seen the way he looked at me and laughed like I was an idiot made me feel uncomfortable and embarrassed. Can and will anything be done about this?

On Sunday afternoon(2/5/17) approximately 5 PM your sales associate Jordana tried to refuse to sell me a full box of black and mild regular plastic tip cigars. These were the singles sold for $.79 each. when I asked the clerk that was helping me Matthew she abruptly got in the middle of our conversation and said I can't do that, that they just received a cigarette shipment and that wouldn't leave her any for anyone else to purchase! This is the first time I've ever been told I've have to be limited to the amount of cigars I purchase. As a matter of fact they offer me more boxes if I choose to purchase them specifically from race track. I would like to add Jordana was very to rude as well to me and everyone else in the store at that time . She proceeded to tell Matthew that it's on him to sell these to me, like he's going to get in trouble for making a sale. I was very confused because I have been buying them that way for well over a year in this particular store it is directly across from my home, so very convenient on my traveling. I have never had an associate from any of the convenient stores do this to me in the past they have all been very kind I do not understand why she was having such an attitude about me purchasing something from your store. I guess I will have to be doing my shopping elsewhere . There is plenty competition not far from this store, that I can go to as well! My company has a shell gas card that we spend over $3000 a month since 1989. I may be changing that as well I was that upset about how she treated me. Just completely uncalled for I hope to receive a response from corporate thank you .

I walked in and prepaid for $25.00 with my bank card on 2/5/2017. The attendant charge my card for the amount I asked for and gave me a receipt. I mistakenly thought that I would receive the member price for my gas by using the rewards card. I was informed that that was for the rewards pay card only.
After filling my tank I went back inside to get my change and they told me it would only charge what I used, however...my receipt says $25.00 and my bank accepted a charge for $25.00 but my problem is that I only used $21.60. I had taken a picture of the gas meter because something just didn't seem right, but they (the attendants) were both adamant that I would only be charged the amount I used. Please confirm that on 2/5/2017 the store on 1830 E Waterloo Rd is off on their gas to $ reconciliation and please refund $3.40 to me or compensate me for the said amount. I can email you my receipt and the photo if you'd like. My email is [protected]@yahoo.com, my phone is [protected] and my name is Charlotte Arkwright. Please advise.
Thank you,
Charlotte Arkwright

After our superbowl party we went to circle K and the clerk only allowed 2 of us to enter at a time, we understood and complied since it was about 8 teenagers walking into a store with him alone. The part that hurt us and made us feel alienated was that he did not enforce that rule with a group of white teenage girls, but he did to us black teenage blacks. He didn't say anything when they walked into the store, he even came outside telling us that we needed to leave before he called the cops when we were following what he told us. While he was outside telling us we needed to leave a middle aged white man with tattoos walked it and stole a drink. We were shocked he said nothing, he told us he would cover it himself. We were very unhappy with the service. You may contact me at "[protected]@gmail.com", if I do not receive a reply I will have to voice my story on a more public forum such as social media.

The cashier is rude and lets people hang around the store. As well as let's people set in the parking lot on there beer. They have paid for. We Like the store but we are now starting too feel unsafe there with the people hang around like it's a hang out spot. The cashier sets outside with person in front of store and smokes. We are asking for safety and something to be done.

We are great customers of the Circle K on 23336 N. Lake Pleasant Parkway in Peoria AZ. We buy gas weekly and we enjoy a great slushee and delicious Polar Pop at least twice a week! It has come to our attention that you have taken out the root beer on both sides and has been replaced with brisk tea. We are extremely disappointed. I have four kids whom love root beer and you've gotten rid of it. We will consider different convienent store from here on out. :/

We came to circle k in greene me at 1150 to get Children's Tylenol for my daughter and when I called the store I was told it was still shut down for another 20 minutes there were multiple people in the store at that time and from what I understand the reason it is shut down is because there is only one person in the store at midnight when I waited and proceeded to go into the store she was extremely rude and argued with me that nobody else was in the store and if I would like I could have the manager checked the cameras I am sure there was somebody else in the store because they were taunting us at the front door that we could not go inside this is not the first run-in that I've had with this particular employee who is female and extremely rude and she is always closing up the doors at or before midnight for anywhere from 15 minutes to half an hour as well as not giving any customer service when my husband goes in at 3 a.m. when he's going to work she continues to make her coffee instead of cashing him out other than that I have had a great experience at that store it seems to be just one particular employee I have lived in Greene for 10 years and never had this issue

I was in the store on 2/2 at approx. 700am. The store is located in Northwood Ohio on woodville road. I go to this store almost daily to get coffee, gas, snacks etc. Almost every time I go in something is not stocked. For example, the hazelnut coffee is all out or the creamer dispenser is empty, there are no artificial sweeteners stocked. Because of this I am always having to ask one of the employees to restock it, wasting valuable commute time to work. Often times the employees are busy doing something else so I have to wait for them to restock whatever I need. Yesterday 2/2 I did not have the time for that. Thankfully yesterday they had hazelnut coffee brewed, when I went to the creamer dispenser nothing came out. The dispenser is right next to the register. I told the girl running the register that the creamer was out. She didn't even respond to me. Being short on time I had to quickly get the single creamers and begin emptying them into my coffee. I was in such a haste, apparently I left a few empty creamer containers on the coffee prep counter. This morning, 2/3, I was paying for my coffee and the same employee/manager was at the register. I paid for my coffee and she yelled at me "thanks for the mess yesterday!" I explained that I was in a hurry yesterday and I may have inadvertently left some creamers on the counter. She yelled again "there was no reason for that! I had to pick those up! All you had to do was tell me!" I was treated horribly by this employee. Everyone in the store was staring at me. I do not go somewhere daily and spend my money there to get yelled at.

This is the circle k on garden and w navy boulevard in pensacola Fl on february 2 about 6 pm. Complaint about employee by the name Ashley. She was on her cell phone entire time I was in the store. Never once put phone down to greet or talk to customers. Was not friendly. Had a very long line because she was not paying attention to customers. Had 0 customer service skills and seemed to not even want to be there. And was very rude.

This evening around 6:30pm on 1/28/2017 I went into Circle K at 3743 Cummings Hwy Chattanooga Tennessee 37419. I had some lottery tickets to check. So I scanned them and I had won a couple dollars. So I handed them to the cashier who's name was Amanda. She had a attitude because she had to put her cellophane down and wait on me. She rolled her eyes and I told her to give me my tickets I would go somewhere else. And that she needed to get a better attitude. The other cashier was waiting on other customers as fast as she could. Amanda tried giving her my lottery tickets and I just ask for them back. Amanda finally handed them to me and grabbed her phone and out the door she went. She was already rude to a customer in front of me. He purchased a powered and ask her if they were on sale 2 for $3 she was like I don't know. Throwing her arms up at him. He just said never mind and left.
I will not be shopping in that store again. I work with the public everyday and if I treated people like she treats people I wouldn't have a job very long.

Yesterday evening, (11:27:45 PM, Register : 1 Trans#: 2202 Op ID: 11, Cashier: Summer) Wednesday, January 25, 2017, I entered our local Cave Junction 76, Store Location #114 with the intent of purchasing cigarettes (I am 57 years of age) and had brought a plastic bag of returnable soda bottles to redeem for the deposit which I could then apply towards my purchase. The bottles were each washed before being placed in the bag (just as I have always done), however, the clerk at the register greeted me by saying, "I'm sorry, I cannot take your bottle returns." I asked her why she couldn't accept my clean bottles that I had purchased from that very store and when she told me her boss told her not too, I asked if she was aware that she was breaking the law and could get in trouble for doing so she responded, "No, I can't because my boss told me not too." It was just two months ago I remember a visit in this same store where I was being told the same thing by different cashier. On that visit I asked to speak to the manager, David. When David appeared he began telling me he wasn't accepting bottle returns and I kindly informed him of the rules set forth by the state of Oregon regarding bottle returns which clearly states that a store which sells beverages and charges and accepts a deposit must also, in turn, accept and repay the deposit fees. The only exception was in cases where the bottles being returned were damaged, dirty, or not sold by that particular store. His refusal to accept bottle returns was illegal. Before I could finish my sentence he was behind the counter and began issuing my refund. It was apparent at that time that David had no intention of changing his "orders" to his employees and was only taking my returns because I had called him on his violation.) On yet another visit my son and his fiance had stopped for gas and my future daughter in law had gone inside to pay and to also purchase cigarettes with my son tagging along to grab a beverage. When she got to the register and made her request for cigarettes she was asked for her ID, fair enough. However, when the cashier realized my son was with her she demanded his ID as well and when he refused she refused to sell the cigarettes to his fiance stating his refusal as just cause to deny her purchase!? I visited David a few days later to ask him about the incident to which he replied, "yes, it was policy to card everybody in a given party when selling cigarettes. Again, I had to inform your manager that this was an illegal act. If you are keeping track, this makes three incidences with your manager at this one store for me and in my book, something needs to be done about the actions of your "manager" David. I intend to contact the state of Oregon to file an additional complaint of harassment as I feel your employee is taking the law in his own hands at the customers expense in order to produce larger profit reports to your company and personally, I'm sick of his methods and his disrespect for customers and the laws that govern us all.

To whom it may concern,

On Wednesday, 1/25/16 at approximately 2 in the morning I was treated horribly by all three employees working that shift. First, my friend and I walked in and the fridge doors to where the soda and energy drinks are kept was locked. As I attempted to get help in unlocking the doors, both females were on the other side of the store laughing and giggling ridiculously loud and practically ignored my request. My friend who was with me forgot his wallet and took himself back to my truck. As I got my drinks one of the employees made a comment to the other female under her breathe. As the same girl rang me up, the other one was walking by doing her own thing talking very loudly almost in my face which was very disrespectful. As I paid, she asked me if my friend was a friend of mine and he came back in the store to tell me the other female had wrote down my license plate. I was driving and I had done nothing wrong, I got my items and brought them straight to the counter to pay for them. My friend came in the store with me but left quickly because he realized he forgot his wallet. There was no reason for my plate to be taken down and she told my friend not to act suspicious when he came back in and walked out with me. I got home and called the store to ask for the manager that's working in the morning and was denied the name and the time the manager comes in by the guy that was working there named "Keon" and he hung up with me when I became frustrated on the phone. When I called back he told me he me he was new and didn't know if he could give me the information for the manager and when I told him he hung up on me he told me its late and he didn't do anything wrong as he's with a customer and busy. All of this was unnecessary and my friend and I were the only two in the store. I'm a firefighter in the community of this store and have come in almost every day since it was rebuilt. I hope someone will help make this right with a valued customer as I was very disrespected and mistreated and so was my friend who was wrongly accused of "acting suspicious".

Respectfully,

Nathan H.
[protected]

We have 3 Circle K stores in our area in Gulfport, Ms. I usually have to visit all three to get a frozen coke. My husband is terminally ill and sometimes that is all he wants to have. It is very frustrating to find that many times the machine is down at all three stores. What does it take to get these machines up and keep them running? Either fix them or take them out. I have wasted so much time and gas driving around looking for a machine that works. The biggest culprit is the store on north highway 49 T Touriel Road

Thank you very much

My husband and i received a gas card of 150 dollars while we were responding to forrest fires here in our hometown in soddy daisy, all of the circle k gas stations in this area have not taken our gas card after them giving us lots of grief and attitude. we are both firefighters and have been trying to use this card for probably 6 months . We finally were able to use the card but every time we would go to use it we were either cursed at or told they didn't know how to use it, my problem with this is they can quickly take 150 dollars and put it on the circle k gift card that we can't even use because no one knows how to use it so the company is pretty much stealing our money from us. All the stores in the area that don't know how to use them are the soddy daisy/ lakesite location, northgate mall location, and the hixson pike locations. I would very much appreciate if i could get a reaponse from this but even better PLEASE PLEASE PLEASE EDUCATE AND TRAIN YOUR EMPLOYEES ON HOW TO HAVE PROPER CUSTOMER SERVICE AND NOT CURSE TO THEIR CUSTOMERS. THANK YOU.

I visit circle on 22 Belmont Ave, Belfast, ME 04915 multiple times a day but recently I've been avoiding it because on an employee named Brandi. she's really loud and rude to me on multiple occasions shes even refused to punch my coffee card stating I have enough punches already or that I just have too many card and I can do without them. the store manager has spoken to her on several occasions but her customer service skills really suck i live really close to the store but have been driving out of my way to go to BV's or other gas stations because of her and her bad attitude i would love to be able to go back to that store because its not even a mile from my home but i cant stand that brandi woman who works there she makes my blood boil

Recently my wife and I visited the Circle K in Meredith, NH STORE # 7243. We frequent your establishments for convenience as well as for fuel and snacks.
This particular store at the time was renovating the restrooms and were closed. My wife needed one and we alerted the clerk at the front desk who advised of a temporary RV in the parking lot.
Upon entering the RV my wife could not believe the unsanitary conditions the RV was in and refused to enter it. I was appalled myself when I saw the filth from lack of maintenance.
Overflowing trash cans, to no paper towels for hand washing, no soap in the dispensers, and about as much dirt on the floors to create a dust storm.
Disgusted by these conditions my wife and I left that establishment and refused to attend another Circle K again.
The General Manager was Sara, we did not speak with her, she was too busy on the phone, so no complaint was filed there. My only regret was not taking photographs of the facility to show you the conditions this RV was in. We stopped back with a camera within the hour but the RV had been removed and the new restrooms were now open.
I'm sure this was a rented and portable unit, but to have these type of unsanitary properties for your patrons was unacceptable.
My Name-Raymond Masse
Address- 55 Pershing Street
Manchester, NH 03102

I dont know his name but he is a white guy who work at the circle k on craycroft and I10
He was sitting on the floor and was really rude. I hope someone talks to him because he was an a#####e with me I dont appreciate how he was. This was on 01/18/17 around 6:45pm. This was the first time I have seen him there. If i see him again I think I will go somewhere else.