Circle K
reviews and complaints

I am on fmla and I had surgery on Oct 26th 2015. I have been there 14 months my year was on Sept 10th. My boss supposedly put my raise in. Well I didn't get my raise on my checks for 7weeks and I still haven't gotten it and I'm on medical leave. My last two checks before I left had 8.35 and that is not what I was told I would be getting I was told 8.50. They didn't fix it and I don't believe they will... And they want to tell me I'm not eligible for short term disability benefits I think something doesn't sound right but im going to get to the bottom of it. Any advice?

The cashier was so rude and would not let my fiance use the bathroom, , the words she used at me were by all means the bathroom is not public and I been a regular customer to that store for 7 years and I've used that restroom at least 5 times. Circle K 19th ave and greenbay road{North Phoenix]

I had my boyfriend and mom go into a circle k in twentynine palms, ca to get me a polar pop while I was drinking it I found a big cockroach in my mouth . it came fr the store I'm also 8 months pregnant I find that very unsanitary and wrong something needs to be done here.

I had my grandson run into circle k for 4 packages of the mini donuts that we usually buy there, well they were out so he picked up a different brand .at the time we were there they were super busy and the cashier was the only one working so they had a very long line . we left to go home about 4 blocks away went to open the one package they were so nasty we went to take the other three packages back that were not open, I asked if we could return them she said no we don't return food items then she said because I didnt have my receipt, she said she thru it away because my grandson said he didnt need it. she remembered him being there 15 minutes before. She was very rude . I will never spend a dime there again, I have worked retail my whole life and never would not help resolve a customers issue with a product...never the less I left the three package of mini donuts there and that will be the last time I step foot in that door...Thank you

Good evening,
My name is Diego and I'm a loyal customer at circle k. Everything I ever want or need is there. Employees are always helpful and nice. But this evening I encountered a very rude employee of yours. I've never been treated so badly. She's was stern and completely out of line. When I went up to the cash register I asked to buy some lottery tickets, I pointed out which ones I wanted and even said names and she said had said okay. I then pointed at another one not knowing the name, and she rudely raised her tone of voice and said I need to name them if I want them. I told her she didn't have to be rude about it and then she replied with, "well you don't even need these." That upset me, so I told her I didn't want her service and I walked out of the store. My wife noticed that I was bothered by that, so she went back in and was able to see her name tag. It read Cindi and titled assistant. I don't know if she's always this rude, but I won't be returning to that location anymore.

Worked for this company in az. Yeah, no way would I want my worst enemy to apply for this lame company.
They only have the camaras to watch the employees not the thieves! !
They have too many chief's and not enough indians. You ask a "fellow" employee for assistance, this [censored] lady asks another lady in spanish, when they both know english, for assistance. ... Are you f***ing kidding me?!
Let's not forget the ghetto boss that walks around the store eating everything in sight...
Yeah, not a good company at all!

After quitting after a year...and reading every complaint about this company, i have to say from personal experience that all the complaints are accurate. The list...they don't care if you are dying or a loved one...you better not miss a day. their pay IS 47% below the national average for management. You work christmas and they say you didn't do enough. This company has cancer. more regulations than any government. But the main complaint by everyone is the managers have no skills. no people skills ...no manage ment skills. They have no real power (they can't hire or fire) they are just over glorified stockers and the lawsuits going on state this. I worked till they MADE me become assistant manager. i got a 38 cent raise. You are a hard worker and all you get is what you didn't do. DO NOT WORK FOR CIRCLE K. I worked at three different stores and they all have the same attitude. they are really out to work you like a slave. read all the complaints. they are not disgruntled ...the're Accurate. I worked in the florida keys (3 stores)

Open until 2am yet closed at 1:30! Guess cleaning floors are more important than customers putting money in their store? Real tight and close apt complex here and it is convenient to go there. This shi - grinds my ### as when you do floors, cleaning you do it after the store closes! But then again what do you expect when they have a bottle return machine that from the 80's! Yet they install lcd's asking you how was your experience (Lmfao) another shi - hole corporation walking over a $100.00 bill to save $1.00 it speaks for its self and wont go there again.

First of all the training was nothing like it was in the actual store. They did not train you on a safe. They do not properly stimulate the job on a regular basis in training. And when your training in store they'd much rather be little you on what you did wrong expecting that to help you.

The store I worked at did not have the paperwork they said you had to file on a daily basis for what you're suppose to do. ( How are the new employees suppose to know what they have to do and make sure they do it if they're told they will be provided a list and aren't even when asked to be given one?)
If you have 8 people playing store in training, at least have the person training them check them thoroughly, and if your not going to give them a safe in training at least give them a decent fake one that they can 'pretend'. The training equipment wasn't up to date in prices or anything of the sort so it wasn't realistic along with the lotto sales and wins.

Also managers have unprofessional habits, such as showing up at an employees house to berate them. ( if they show up again, cops will be called)

They said when I started they couldn't keep people I can see why. One employee had some sort of knife on him at all times, ( which isn't allowed). He also rung himself up for free drinks. (stealing).

My time there was short but I definitely do not recommend working there. The job is demanding, enough but when you aren't given the proper tools or training and answers, the job is nearly impossible. Everyone at the store I was at kind of did their own thing. When asked they'd go ' we're suppose to... but we don't.'

The safe drops we're unrealistic, they're so paranoid about being robbed they don't think about the individuals that want you to break 100's. They are paranoid about robberies but do not have a silent alarm? what.

When Circle K bought out all the Super Pantry locations in Illinois, they promised that everything would remain the same. Yeah right. First they took away our free sodas and coffees while on duty, they took away the extra wages when working overnights, they took away the bullet proof glass, and took away the cash back feature. They also treat their employees like crap. Heaven forbid you try to make a customer happy by giving them a free cup of coffee or soda, they fire you on the spot. When you treat employees badly, it affects how they treat their customers. I will no longer spend a dime in there now that I'm no longer working there, I will spend my money elsewhere. There are plenty other gas stations that treat people better.

I was taking care of a close friend who was on medications. Because she was acting strange I decided to go with her to the store. Once inside she walked over to the soda fountain and filled a cup. While doing this she said it looked strange. She then drank some and said it also tasted different than usual. I figured it must be the medication she was on. At the counter she decided to ask for cigs. I told her she had a carton of cigs back at her house. Plus i told her that she left her wallet and ID back home as well. I then told the attendant "Christian" that my friend was on some medication and did not need any cigs right now, and that she didn't have any ID anyways. I asked if he could just charge us for the 32 oz.. Polar Pop so we could leave. Christian then looks at his fellow attendant "Mary". She nods and he then goes to retrieve the pack of cigs. I ask him are you really going to sell her cigs without an ID? I then tell him that if he does I am going to make a formal complaint. He says my friend looks old enough and he can still sell to her anyways. At that point I asked for the other attendants name she replied "Mary". I told them that I was shocked that they disregarded my requests and would be making a complaint. I then left the store and waited outside for my friend to finish so we could leave together. Outside i sat and waited for her. After about 15-20 mins. I noticed her still standing out front. Walking up to her I noticed she had 4 or 5 receipts in her hand. Christian and Mary had charged her for 4 sodas and 4 packs of different cigs. She was complaining to them that they we not "real" cigs and asking for the owners name and number so she could call and complain. Clearly she was not acting rational. Upset I walked back in the store and said to Christian are we done? Are we done selling her cigs? He replied...Ya. Mary then informed me that my friend kept buying cigs crying and complaining about them and then throwing the packs in the trash. After digging through the inside trash-can for two packs and the outside one for two more packs we left for the night. I am shocked that people would take advantage of someone that they knew and was clearing told was on medications.

I've been with the company for 8 years. My current manager is disgusting af. I have always had female managers and ever since the new male manager has worked at my store, he stinks. It's like he never showers and his work shirt stinks like he doesn't do his freaking laundry. And to top it off he's pissing me off because he is asking my other co-worker why we need the upcoming Sunday off. I'm like well, it was scheduled a month in advance so he shouldn't have anything to complain about. So on top of no hygiene practice at all, he mistreats his employees.

I currently work for Circle K. It has been a little under a year since I started, but I am desperately trying to find work elsewhere. When I was hired, I was told it would be full time, 40 hours... I only get 40 hours if I work past my shift. I didn't get a 90 day raise, and only when I was promoted to asistant manager (I know this is spelled wrong, but it would not let me submit because it seems to think I am trying to swear) did I get a whopping 50 cent raise. I am currently making 8.75 an hour to be the asistant manager of this store. We are extremely busy, especially now that it is tourist season in our area, and we only have ONE person per shift due to, according to the owner, Circle K only allowing 200 hours per week to dole out to all the employees. I'm sorry, but it is impossible to take care of customers and keep the store organized when you have only one person per shift who has to stay behind the counter (with no breaks at all) the entire 8 hour shift. And my pay is a joke. I know people who are in management at similar stores, and they are making over $10 an hour for the asistant position.
I have regular customers who tell me that they are disgusted about how we, the employees, have to be there alone and run ourselves ragged and not get any breaks. I have had at least 7 of them disappear after telling me they would not be coming back because of how the owner runs the store. We can never pas (again, I know this is spelled wrong because it thinks I am trying to swear) inspections or secret shoppers because we are always stuck behind the counter and don't have time to clean. It feels like the company is setting us up for failure by not allowing enough hours per week to adequately staff our store.
Is there any way we can start a lawsuit against this company for the mistreatment of employees?

We needed help pumping our gas. It was our first time at that gas station and it was different then all the ones we've been to. We were not able to figure it out on our own so we canceled the payment and tried paying inside. Instead of getting help we got a much older lady yelling at my boyfriend and I and was completely rude. Instead of showing us how to work it she made us look stupid and didn't offer to help. Horrible customer service!

I represent Go Green Electric Inc. We were subcontracted by Luis Oropesa with Second Wind Services to remodel coffee bars and lighting. Luis has not paid us half of what is owed to us and claiming false information about missing materials. A representative from Circle K came out and checked our warehouse. We are going to begin to take legal action against Mr. Oropesa and the Circle K stores. I would like to speak with someone about this matter as it is costly and extremely time ineffective to get wrapped up in a court case. It is a shame that Circle K has a General Contractor that is hiring subcontractors and not paying them what is due. Go Green Electric Inc. is a smaller company and this has us on the edge of shutting the doors. I would like to speak with someone as soon as possible about this. Thank you for your time and attention to this matter. After many months, no response has been issued from Circle K or Second Wind Service. It is a tragedy that Circle K is allowing their contractors to cheat their subcontractors and his actions are unprofessional.