Cinnabon
reviews and complaints

I purchased 2 minibons from your Allentown Travel Plaza location. I bought them to go and ate them when I got checked into my hotel approx. 1/2 hour later. The bottom 1/2 inch of the buns were so hard I could not stick a fork in or bite. I warmed up in microwave to see if it would soften and ate what I could, but the whole bottom of both was too hard to eat. I often purchase from Cinnabon while flying or driving and have never had this happen. Very disappointing when I am too far away to get them replaced :-( Photo would not upload in your site.

on the date of February 22 2016 I attended cinnabon, when I had first approached the front counter, your employee was unfriendly nor was she polite, I then placed my order and proceeded to wait after ten minutes the employee had informed me that it would be another 15 min wait, I do not appreciate your employee then stating that I was "over weight" and did not need this product, it was a treat for my daughter. I was absolutely appalled with this interaction, I feel that their should be more training for your employees in regards to customer service along with some edict. I would greatly appreciate a refund along with some coupons for my time and disappointment in this matter. thank you for your time and I apologize that this is not a more positive note .

Last night 12/17/15 at 8:30pm we stopped at the Allentown Turnpike plaza and my son made a purchase at Cinnabon. The girl at the counter never said a word to us, m never smiled just made us feel like we were interfering with her night, there was no one else there! My son wanted his Cinnabon warmed and she was so rude and made us feel as if we were asking her for the world! Really if you don't like your job QUIT and if you don't like people perhaps you should consider becoming a hermit! WORST CUSTOMER SERVICE EXPERIENCE EVER!

ystrday i wnt to cinnabon in nakheel plaza, in qassim, ksa.i ws very shockd 2 find very small flies on the rolls..when i complaind 2 d employees there, they said that it was out of there hands and they didnt even dispose of the rolls.im a regular customer and i love the cinnamon rolls but i will never ever in my life buy anything from there again.every time i remember the unhealthy scene it makes me sick to my stomach.i dnt know where else i could complain and i dont wanna c my fav resturant good name staind for good.