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Cinergy Health, Columbus, Indiana Complaints & Reviews - Unpaid Claims

Review all Cinergy Health, Columbus, Indiana complaints

Cinergy Health

Posted: 2010-06-01 by

Debt_by_Cinergy Health

Unpaid Claims

Complaint Rating:

Company information:
Cinergy Health
Columbus, Indiana
United States

I obtained Cinergy Health for my child and myself...They are nothing but liars!! I was told that pregnancy would be covered 80-20 and they didn't even pay 20%!!! They are pushy, rude and inconsiderate...and they take forever to answer claims just to deny them. My doctors office got pre-approval on several charges as to how much they would cover and then the actual claim would be submitted and they would pay NOTHING AT ALL!! Thanks to them we have paid out over $4600 in premiums just for a discount card!! Now we are in debt about $15, 000 for all of the delivery, hospital and other required procedures or products directly connected to pregnancy!! Thanks for nothing Cinergy Health!!

Comments

United States

Health & Life Insurance

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Comments

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Date | Rating

17th of Jun, 2010 by

Cinergy Health Insurance

0 Votes

I'm sorry that you've had a hard time. We're trying to make an engaged effort to tackle all of these tough problems and we are working with our insurance company partners to improve their procedures.

Please call our special online complains number so that we can help you get back on your feet: 1-866-508-7526. Thank you for the chance to help you.

23rd of Jun, 2010 by

Mr. T in Louisiana

0 Votes

I have unpaid claims dating back to October 2009. I have been asked 3 times to re-fax them. They admit they were received, but nothing was entered into system. I called again today, person said he has last fax and will send claims to "clearing house" and to check back in 10 days. They are friendly and helpful on phone, after you hang up things get forgotten.

25th of Jun, 2010 by

Cinergy Health Insurance

0 Votes

Mr. T,
I'm sorry to hear there has been an issue. Please call our online complaints number at 1-866-508-7526 so that we may look into your issue.

Thank you.