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CIMB Bank Complaints & Reviews - Very rude customer service

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CIMB Bank

Posted:    malar

Very rude customer service

Complaint Rating:  93 % with 86 votes
Contact information:
CIMB Bank
Malaysia
www.cimbbank.com.my
I'm really un satisfy with the service provide by CIMB bank at Kampung Baru branch. The person in charge named by Sham was very rude and Arrogant. Never give a proper guidance. The staff is not professional at all. Talks like a gangster. I'm Really not going to have any account and loan with this bank. Really a stupid management.

They are not care about customer. money minded organization. I'm really disappointed with services provided by CIMB bank.
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 24th of Oct, 2010 by   worse! 0 Votes
i and my whole family got some issues with CIMB. our car was stolen by used car. normally, used car would't change the owner's name untill they get the new owner..ok fine. after fwe months, we received a letter from cimb saying that the payment is pending in about 5 months. we were shocked! we were explained to them, and even we've told the bank that the car is in KELANTAN ( after we did our own investigation, police is hopeless- sorry to say). and the bank said ( kalau saya hantar org saya untuk ambil kereta tu, org saya yang kene bunuh macam mana? encik nak uruskan pengebuniannya ke?0h sungguh unprofesional! ) - bwe went to see the person personally and yes, there are gangster! the bank porpusely want us to pay the car installment by doing nothing...mayb to get easy pocket money. we already cooperate with them, told them the address, showing them the police report, give them the picture of the house and the car..but still...no action! sengaja nak menganiaya kami sekeluarga! now...what should we do? pay for something that is not with you anymore? we stuck!!!
 11th of Dec, 2010 by   Cik Comel Manja 0 Votes
Saya nak komplen ttg pekerja CIMB cawangan Kulai, Johor. Bulan lepas saya nak masukkan duit ringgit dan syiling kutipan sumbangan taman perumahan saya ke dalam akaun mangsa banjir Kedah & Perlis anjuran sebuah badan kerajaan yg menggunakan akaun CIMB. Kebetulan pada hari berkenaan saya perlu menziarahi emak saya yang tidak sihat di rumah abang di Kulai. Jadi saya fikir, terlanjur tengahari itu saya nak ke Kulai eloklah saya masukkan ke CIMB yg dekat dgn rumah abang saya.
Apabila kerani perempuan CIMB berkenaan bertanya saya dari taman apa..saya pun dgn JUJUR menjawab taman perumahan di skudai. dengan segeranya dia buat KECOH... "jauhhhhhhhhhhhnya datang sini nak masuk duit !!!"... saya pun jawab semula.. " kebetulan saya ke rumah abang saya dekat sini"...
lepas tu PEGAWAI CIMB di meja belakang pula menyampuk .."kenapa tak pergi CIMB Taman Universiti ??"... saya ulang semula jawapan saya. Yang buat saya panas hati bila kerani LELAKI kaunter sebelah pulak yang MENYIBUK bertanya... " taman apa tadi ???...kenapa dtg jauh2 ???"... SAYA TERPAKSA ULANG JAWAPAN SAYA BAGI KALI KETIGA !!! sedangkan mereka semua duduk berdekatan dan mendengar jawapan saya dgn jelas pada kali pertama !!!..

Bila mereka bertiga masih mengumpat saya kerana masukkan duit di CIMB Kulai... saya terpaksa bertanya.. "encik semua nak nombor telefon abang saya ke ?? saya kena buktikan saya ada urusan di Kulai ke baru boleh masuk duit di CIMB Kulai ??.. atau CIMB mempunyai prosedur pelanggan HANYA BOLEH BERURUSAN di cawangan CIMB yang terhampir dengan kediaman SAHAJA... Bagaimana kalau pelanggan yang tinggal di Johor tetapi ada urusan di Kuala Lumpur...kena balik Johor jugak ke ???"

Saya biasa berurusan di kebanyakan bank lain dengan jumlah wang yang besar...tetapi cukuplah kalau saya katakan kakitangan CIMB Kulai betul2 BIADAB dan TIDAK BERETIKA. Mereka berbual sepanjang masa bekerja tentang urusan peribadi dan keluarga seolah-olah nak menunjukkan kepada customer betapa sibuknya mereka bekerja SEBAGAI KERANI BANK !!!.. owh pleaseeee !!!

Mereka juga melambat2kan segala urusan. Saya lihat jam ketika itu pukul 3.25 pm.. dan urusan saya memasukkan duit kertas dan syiling yang hanya berjumlah seratus ringgit mengambil masa lebih 30 minit.. sedangkan sebelum itu saya perlu menunggu hampir 20 minit sedangkan 3 kaunter dibuka dan mereka bergilir2 memanggil customer.. sbg contoh jika kaunter 1 selesai... baru kerani di kaunter 2 menekan nombor giliran customer.. ini bagi membolehkan kerani di kaunter 1 dan 3 BEREHAT !!!
JANGANLAH MEMBUANG MASA PELANGGAN...KAMI PUN KALAU TIADA URUSAN tak hingin nak buang masa di bank !!!

Kepada CEO CIMB tuh... jengok2 lah pekerja anda di CIMB KULAI... kalau setakat pelanggan nak masukkan duit seratus ringgit pun KECOH dan jadi bahan umpatan sesama pekerja CIMB KULAI ... saya tak dapat bayangkan jika mereka mengendalikan urusan wang yang lebih besar jumlahnya... heHehe... SO SUCK !!!
 21st of Jan, 2011 by   bodoh 0 Votes
bodoh punya CIMB ... if you have house loan with them and they offer you with current account for loan payment ... beware of that ... they will simply take your money in the current account for other payment like fire insurance & etc without informing you ... even you already have fire insurance by your own with other insurance company ...

simply take money without informing the owner ... or alredy taken then only give a letter informing the money is taken is SO RUDE !
 10th of Mar, 2011 by   jacksparrow 0 Votes
"i think they should change customer service to customer's complaint. shame of you CIMB especially those work at CIMB auto finance kajang. very unpleasant and rude staff."

I strongly AGREE with this view because i had the same experience with staffs (unfortunetely Malays) working in auto finance KAJANG.

they are not only very rude but also tried to threat their customers.
Recently, i asked my wife to renew road tax and insurance through this cimb autofinance kajang simply because i don't like the way they treated me before. on that day, when my wife wanted to pay for insurance, a girl behind a desk simply ask with high tone "kete ade kat mane, kita orang nak tengok" with a big guy with that girl. my wife was so scared and left that place immediately after renewing road tax.

last time when my car was 'hijacked' without inform me, they forced me to pay nearly three months installment plus day-by-day parking rent plus rm 600 for tow fee. when i made a call to solve that problem and asking informations, a male staff on the phone raised his voice and treated me badly.

To Dato' Sri Nazir Razak and BOD, you need to improve cimb very UNPLEASENT customer service. i promise myself not to deal with CIMB anymore. For that reason also, your company unable to defeat MAYBANK and PUBLIC BANK in terms of performance.
 25th of Mar, 2011 by   meor_ahmad 0 Votes
CIMB Nibong Tebal Pulau Pinang, semua staff2 dia sombong dan bodoh..veryyyyyy bad service CIMB nibong tebal...
 7th of May, 2011 by   Micholas 0 Votes
kami ingin membuat aduan tentang mesin ATM CIMB di Everise BDC Stampin, Kuching, Sarawak.Mesin tersebut selalu saja bermasalah sehingga menyusahkan orang ramai yang ingin memebuat sebarang urusan di mesin tersebut malah masalah tersebut pernah menimbulkan kemarahan kerana kegagalan mesin tersebut berfungsi...kalau dapat tukar saja mesin tu dengan mesin yang baru mana tau mesin ATM CIMB tu dah uzur.Tolong ambil tindakan terhadap masalah ini.sekiranya masalah ini berterusan, keyakinan pelanggan dan orang ramai terhadap CIMB akan turut rosak seperti mesin ATM tersebut.
 26th of May, 2011 by   frust customer 0 Votes
Yes, it is very true. I had a credit card account with this CIMB bank which was called bank bumiputra before in year 1998. Once I went to the bank and I was told that my account is lost and I stop going to the bank again. Now suddenly I am getting threatening calls from one of the CIMB Bank Officer Mr Haikal from the phone number 010-2201837 telling me all kind of stories and also threatening me with so many words. I think this kind of officer is making people to think that CIMB bank is a terrible bank and soon or later this bank need to close their business. I appeal to the chairman to dismiss this guy as soon as possible if not this bank need to close down. I told this officer that I am willing to pay Rm2, 000 the debt I owed at that time and they have to minus all the accumulative interest. He told me if I am "cacat" he can do that. what kind of statement is that, He is so not professional and I dont understand how he can work in a bank. Instead of bringing business to the bank he is spoiling CIMB bank's reputation. The chairman has to step in and stop all this before any damages happen and before it it too late to be sorry.
 12th of Oct, 2011 by   Kbop +1 Votes
I had many bad experiences with CIMB. Last year i went to CIMB branch in Kampung Baru KL 2 days before Deepavali. I work near there, hence it was the nearest branch for me to go. All i wanted was to get a few angpow packets for the festival since i have an account with them as well. Waited 20 mins to get to the counter, then the counter person said " oh kat sini kite takde" I asked " dah habis ke " He said " no, memang kite takde" I was tired and just wanted to leave but his boss standing behind him said " kat sini of course takde, kalau nak you go to branch Brickfields la!!! " WHAT THE!!! i mean this is konon 1 malaysia bullshit! Takkan kat KL yu takde orang india!! Kalau Raya Cina must to to Petaling Street Branch la!! Racist bank!! i promised i will never bank my money with them ever!! Now way ever!!
 3rd of Nov, 2011 by   dmaic 0 Votes
CIMB keep calling me every 3 days even my paymnet is clean. Housing Loan Flexi suck!
I did ask the stuff, this is their SOP. Stop calling people asking the payment date! Be understand people will pay at the of the month lah! Gaji masuk maa..
 3rd of Nov, 2011 by   dmaic 0 Votes
CIMB keep calling me every 3 days keep asking on the payment date. I have no problem paying my housing loan every month before end of month. Why they still keep calling I dont understand. They just wasting their time and phone bill, they can call those people that always delay their paymnet only. When I ask them, the reason is their SOP. Now I just only can ignore the phone call.. Stupid management!
 7th of Nov, 2011 by   markonah 0 Votes
hurm...so far ada 1 staff from cimb seremban chinese guy in finance department. actually i called him regarding to request back my OWN money. In our tele-conversation, he was very rude by saying like this, 'itu masalah kau, aku tak tau'. but he get what he deserved. I maki die habis-habisan and i got money back., thanks to that stupid chinese guy!
 20th of Nov, 2011 by   klo oi 0 Votes
There is 1 officer of CIMB Wisma Nusantara name Ms Hazlinda Bt Omar is very rude to me as a customer.

On 8/11/2011, i have requested an official letter from CIMB to declare that my hire purchase loan account is currently up-to-date and there was no monthly default payment. I faxed my application letter to fax no. 03-20310499 at 11.30 am, and after that an officer Ms Haslinda has called me to entertain my request. I explained to her that I need that letter as soon as possible as I need to go outstation on the next day. After do some checking and confirmed that my account is currently up-to-date, she (on behalf of CIMB) agreed to issue the said letter by the same day.
However she told me the letter that I request cannot be forward to my fax no. (03-48133590) and ask me to get it from the nearest CIMB branch. Therefore, I suggested her to fax that letter to CIMB gleneagles, and Ms Haslinda agreed to do so. But Ms Haslinda then ask me about CIMB Gleneagles fax no., and just imagine, how come CIMB own company's staff ask a customer about their own branch's fax no.? But i still be patient at this point, i try to get CIMB Gleneagles branch by searching their phone no. at internet, call them and ask about their fax no. After that i call back Ms Haslinda at 03-20581319 just to inform about their own CIMB Gleneagles fax no. (03-42523017). What the f***!!

As she promised to fax the letter by today, I called again Ms Haslinda at 03-20581319 and ask about the letter. She informed that the letter already completed only pending for approval signature from the authority. She expected the matter can be done before 5.00 pm and shall be fax to CIMB Gleneagles branch during that time, however I demand the matter to be settle by 4.00 pm as I am afraid their CIMB Gleneagles will be close after 4.00 pm as no customer will be allow to enter the premise after that time. Ms Haslinda ask me to call her back at 4.00pm.

At 4.05pm when I called your Ms Haslinda no. (03-20581319), no one answer the phone. After several attempts failed, i immediately rushing to CIMB Gleneagles branch (as it is already 4.15pm), and managed to meet a customer service representative there (A Malay Lady). She nicely entertain my queries about the letter and after do some checking at their fax machine, she confirmed there is no fax letter receive from CIMB Wisma Nusantara. She also lend me some helps by doing several phone calls to your Ms Haslinda office phone no, but still no one pick up the phone. As our efforts were futile, I go back to my office frustratedly.

When I reached at my office around 4.50pm, i tried to call Ms Haslinda again, and this time managed to spoke with her. When I asked her about the letter, amongst her dialogue to me was:

"Encik tak boleh pakai logik akal ke?? U pegi mana-mana bank pun takkan boleh issue surat tu dalam masa satu hari. At least kena tunggu 2-3 hari baru dapat tau!!"

She also said:
"I dah kata akan call u bila surat tu siap, tapi u yang tak sabar-sabar"

When i said that eventhough the letter cannot be complete by today, at least she should call me to inform that the letter cannot be release by today so that I'm not wasting my time, she replied with high intonation:

"kan saya dah cakap, surat u tu dah siap tapi tak dapat sign approval lagi"

Your Ms Haslinda also mumbling with sarcastically to me saying that "Encik pun satu, dah tau buat loan, pandai-pandailah jaga payment tu..kalu payment cantik, tak ada lah nak mintak surat status letter lah"

As i realized that Ms Hazlinda has been rude to me as a customer, I asked about details of her superior, and you know what was her answer:
"sini saya yang in-charge, tak ada orang in-charge saya"

As she gave me a rude and unprofessional answer that showing her manners as unetique officer, i questioning back to her by asking if there is no one person in-charge to her, how come she still need other person to approve my loan status letter? Why not she pen down her own signature at that letter as she seems to be a very big person at that department?
At this juncture, she has clueless and finally gave the name of her person in-charge as "Puan Norizan". I asked her to transfer my call to Puan Norizan, however your Ms Haslinda refused to do so. Insteadly, she challenged me to lodge a complaint about her attitude. I further asked her about the CIMB channel for me to lodge complaint, she said, "i tak tau, u boleh pegi buat complaint kat mana-mana cawangan CIMB atau datang sini buat complaint". I was shocked with the answer, and I replied to her, "takkan CIMB tak ada online channel untuk saya buat complaint? nak buat complaint pun sampai bersusah payah cari cawangan lagi?" Ms Haslinda replied it with "i tak tau, u cari la sendiri".
We ended our phone conversation just like that.

I'm sure that my story above clearly shows that some of CIMB staff does not know about the customer service attitude. What kind of customer service attitude are this when their staff use high intonation while entertain clients, sarcastically and annoying the customer, deragatory client and don't have any sense of urgency while dealing with customer?

The worst thing is when CIMB officer ask me (as an external party) about their own branch's fax no. Is it logic? All of sudden, 1 question comes crossed to my mind: Do I need to entertain CIMB request or CIMB need to entertain me?
CIMB staff also seems don't have any knowledge about the matters involving CIMB. How come a CIMB officer itself, dont know about the proper channel of complaints provided by CIMB?
 28th of Feb, 2012 by   Aimy007 0 Votes
Saya juga sangat menyesal dengan memilih CIMB bank untuk buat home loan. Dinasihatkan u all semua janganlah apply loan dgn CIMB Bank. You know what, the worst thing is mereka akan call you setiap bulan untuk minta you top up tambahan bayaran ansuran sbb kenaikan rate oleh Bank Negara. Sistem yang mereka guna sangat kejap, jika peminjam lewat beberapa hari untuk jelaskan tambahan tersebut walaupun hanya RM20-RM40, mereka akan hantar surat lawyer dan caj fee tambahan lewat. Berbeza dengan Maybank, my husband ada satu lagi home loan dengan Maybank, perkhidmatan agak okay, setiap bulan mereka tak kisah walaupun kita lewat atau ada tertunggak 2 bulan, kenaikan hanya akan dikira di akhir tempoh loan, so, mereka tak akan ganggu customer setiap bulan. Just imaging, mrk ganggu I kat office sedang meeting semata2 nak bgtau kena top up monthly installment sebanyak RM20-RM40 ni...yang lebih membuatkan I bengang sekarang mereka hanya buat misscall sahaja dan hantar massage suruh customer call semula mereka sebab tambahan bayaran ni. Mereka mmg bijak, kaut untung, menyusahkan customer. TIADA MORAL, TIADA ETIKA, TIADA CORPORATE RESPONSIBILITY, TIADA HATI PERUT, KEJAM DAN PENTINGKAN KEUNTUNGAN SEMATA-MATA. I HATE CIMB BANK, I JUST WAIT UNTIL ADA OFFER UNTUK OVERLAP DI BANK LAIN...WAIT & SEE
 28th of Feb, 2012 by   Aimy007 0 Votes
Saya juga sangat menyesal dengan memilih CIMB Bank untuk buat home loan. Dinasihatkan u all semua janganlah apply loan dengan CIMB Bank. You know what, the worst thing is mereka akan call you setiap bulan untuk minta you top up tambahan bayaran ansuran sebab ada kenaikan rate oleh Bank Negara yang lewat mereka ketahui. Biasanya jumlah yang perlu dibayar berbeza tiap bulan dan selalunya saya akan bayar mengikut penyata yang diterima. Sistem yang mereka guna sangat kejam dan teruk, di mana mereka akan kira dan kutip tambahan ansuran jika ada kenaikan setiap bulan ikut kadar semasa Bank Negara. Bank lain tidak mengamalkan cara ini demi menjaga kepentingan pengguna. Sebaliknya bank ini mengamalkan sistem ini di mana jika peminjam lewat beberapa hari untuk jelaskan tambahan tersebut walaupun hanya RM20-RM40, mereka akan hantar surat lawyer dan caj fee tambahan lewat. Berbeza dengan Maybank, my husband ada satu lagi home loan dengan Maybank, perkhidmatan agak okay, setiap bulan mereka tak kisah walaupun kita lewat atau ada tertunggak 2 bulan, kenaikan hanya akan dikira di akhir tempoh loan, so, mereka tak akan ganggu customer setiap bulan. Just imaging, mrk ganggu I kat office sedang meeting semata2 nak bgtau kena top up monthly installment sebanyak RM20-RM40 ni...mereka ingat I ada banyak masa ke asyik nak pi CIMB buat bayaran 2 or 3 kali sebulan? CIMB bank tu bukannya depan rumah I, jauh pulak tu. Yang lebih membuatkan I bengang sekarang mereka hanya buat misscall sahaja dan hantar massage suruh customer call semula mereka sebab tambahan bayaran ni. Mereka mmg bijak, kaut untung, menyusahkan customer. TIADA MORAL, TIADA ETIKA, TIADA CORPORATE RESPONSIBILITY, TIADA HATI PERUT, KEJAM DAN PENTINGKAN KEUNTUNGAN SEMATA-MATA. I HATE CIMB BANK, I JUST WAIT UNTIL ADA OFFER UNTUK OVERLAP DI BANK LAIN AND I WILL CONDUCT TO THE UNSATISFIED GROUP TO MAKE COMPLAINTS ALSO & OVERLAP ...WAIT & SEE
 1st of Apr, 2012 by   zemy2k 0 Votes
CIMB Shah Alam Branch
Loan : ASB
CIMB Sales :
ZANARIAH MAHAYEDIN
0126264565

1. Sent application with complete form on 20 jan 2012, she say busy. She only aware went we walk in to the bank
2. Cimb issue offer letter on 21 Feb 2012, no follow up.
3. We received/sign on 27 Feb 2012.
4. We call zanariah after 2 days she received the offer letter (sign by Suzanna), asking about the status.
5. Zanariah told to wait for the asb account number for 2 weeks approval.
6. The approval should approve on 12 Mac.
7. But, on 29 Mac, we call Zanariah asking about the asb account number, she said we missed one part of the signature.


CIMB Sales Issue:
1. Zanariah never follow up on the loan process.
2. Zanariah never keep customer update.
3. Zanariah blame customer to delay the approval (missed signature) – Zanariah should check after she received the letter from his dispatched, not after customer call or after 4/5weeks.
4. Zanariah told, if wanna cancel please say so, so that she will not wasting her time entertain me.
5. Zanariah make customer frust on CIMB services and start to compare/looking for others bank.

Hope CIMB will take necessary action or else it will impact CIMB reputation
 10th of Apr, 2012 by   amirul84 0 Votes
Boikot je CIMB ni...kisah aku lg la...wat loan asb kat masjid tanah tetapi nk wat full settlement dkt tampin..Ade ke ptt cashier tu suh g masjid tanah nk wat settlement kne g masjid tanah ..bodoh btoi x masuk akl..fikirkanlah klu loan kt kedah so kne wat settelement kne g kedah ke walaupun sdh berpindah..selenge...bertekak jugaka aku ngan officer cimb masjid tanah tu..org nk byr duit pun x nk...pinjaman kete sehingga 9 thn tetapi nk wat full settment dlm ms 5 thn ..ade ke patut kene pegi hp centre blh leh wat settelement...aku sound ktkan bank lain xde pun mcm ni..br officer tu call hp centre berkenaan d melaka utk tanya psl jumlah yg ne byr..blh aje..sj kt x leh malas la tu nmnye...dh la die caj aku rm50 sbb early settlement...x pnh aku dgr ade law nk settelement kete awl ade caj..mana law pki..aku sound kt off kt hp centre meleka nk wat repot kat BNM..HQ CIMB MCBA..br takut kt nk refund blk duit aku tu..psl byrn kedit kad lak..dh byr kat atm di tampin...dia kol aku kt x byr...itoks la aku ksik faks ksk tunjuk approve 2 hr lps tu org lain lak kol kt aku x byr padahal dh byr...aku sound la kow...so setiap pembayaran yg dbuat melalui atm cimb jgn percaya sangat...aku dh terkena bayar die kt x bayar...SO AKU AKAN BOIKOT CIMB BANK SEBAB BANK PENIPU..SANGAT LEMBAB SERVIS TERUK KATEGORI E..ASB LOAN DH CANCCELED/HP DH SETTLE/CREDIT CARD DH SETTLE...LEPAS NI NK TUTUP ACC SAVING CIMB AIR ASIA LAK..xnk aku pki acc cimb .SO KORANK FIKIRKANLAH KLU NK BERUSUN LAGI DI CIMB ..BANK TERBAEK d MALAYSIA.. PUBLIC BANK & AMBANK
 15th of Apr, 2012 by   kanna 76 0 Votes
There is so many complain and noting was done by cimb and i also one of person who wiling to clear my black list but there was so many time i approach them till now there was no result to cimb management please try to do something about this
Regards
 23rd of Jul, 2012 by   ana belle 0 Votes
Saya tidak menyokong mana-mana pihak...tapi kalau nak diikutkan psl customer service cimb bank, mmg susah nk jmpa yg betul2 bagus melayan kehendak customer...sy merupakan bekas staff cimb...mmg stress keja dgn cimb ni...everything nak kena comply...especially bagi kami-kami yang duduk kat kaunter ni..lagi stress...dari urusan CASA, ASB, Western Union, Account opening smpilah ke service remeh-temeh yang lain, everything nak kena comply...pastu nak kena kejar q-time mcm org giler...klu q-time burst, ptg2 kena sembur dgn CSM plak...yg dia tahu q-time cantik...pastu dlm pd masa yg sama nk suruh staff buat cross selling plak...jual personal loan, credit card kat customer...klu mcm tu, camne nk maintain q-time less than 5 minutes...urusan customer je kdg2 dah ambik masa...contoh klu buat remittance, pling handal sorg teller pun ambik masa 20-30 minit..mane nk dptkn override officer lg...mmg stress...customer plak dtg mcm2 tnya...tu yg kdg2 tnpa disedari, staff jwb acuh x acuh je...sbb dah terlampau stress sgt...bila x achieve KPI, xdpt performance bonus...3 tahun berturut2 klu xachieve, masuk PIU dan bleh diberhentikan...sdgkn dlm letter offer, ckp kite keja as a teller...bkn sales clerks...nape bile xachieve sales nk terminate kiter plak...ye la, mentang2 la CEO kite adik kpd PM kite skrg...bleh la berselindung disebalik kabel besar dan aniaya org bawahan cam kami ni...
Alhamdulillah, sy dah dpt keja lain dah skrg...dah join gomen...wlupun gaji xbesar mana, tp xde la stress melampau cam keja cimb dulu...sy pun dah jarang berurusan dgn cimb lg...apa-apa sy lebih suka gi maybank...so far, ok jer layanan diorg...bkn la nk compare ke ape...xde niat ape-ape pun ye...yg bestnye, CSM sy pun resign...sbb xtahan kena bambu stiap kali branch xperform...nasib baik la laki dia pun kaya...xkisah le klu dia xkeja pun...mase dia resign, habis sume akaun cimb dia tutup...dasat tu...huhu...hnya yg pernah keja kat cimb jer yg pernah merasai dan fhm apa yg sbnrnya berlaku kat dlm tu...setahun dua bleh la bertahan, tapi klu lama2 org siuman pun bleh jdik giler...renung2kan...dan selamat beramal...:)
 25th of Jul, 2012 by   zing po 0 Votes
I currently not in Malaysia, but my parent are. This morning my parent called me saying that CIMB Bank call to them, asking me to make payment to my credit card. Hello please, am not owe CIMB thousand ringgit but just 300! I am very unsatisfied to their service, is it they have nothing work to do? And I've never late make payment, this time is because I am busy to go overseas. Please take note and please CIMB staff to check those people who has owe money and never make payment instead of customer who do make payment! Yes! they are money minded organization!
 30th of Aug, 2012 by   evamazwisya 0 Votes
i've experience the same too.

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