Complaint Rating:

CIC has been charging my account for months since I had pulled up a "free" credit report. I finally found there # on the internet along with countless other complaints about the same thing. I have been charged $12.95 every month from December until now (April) I called this company and explained the situation and requested to be canceled and reimbursed. I was told that they could cancel the account but I had signed up for it with a free 30 trial membership which I did not cancel within that 30 days. She told me that the membership offered me such benefits as account monitoring and notification of any major changes. When I explained that I just wanted to cancel she stated " Are you sure, because I see here that there have been several major changes to your account that you may want to be aware of?" Several major changes? I was never notified of any.

Class Action - Count me in.