Complaint Rating:

Company information:
Free Credit Report .com
Po Box 19729
United States
Phone: 1888-888-8553
freecreditreport.com

We accidentally signed up for this thing! I was trying to check our credit score before purchasing a newer car. I never had any intention of signing up for this and thought that I had clicked out of all the "accept" window. To make a long story short, we called and were told we could cancel, they would only reimburse us for one month and got told too bad. I did some more research the next day, called my bank, who cancelled my debit card and began the dispute process, filed a complaint with the Federal Trade Commission (1-877-ftc-help) and got a complaint number. I found some different phone numbers for CIC and started calling ! Call 1888-888-8553. These people in this call center are not the same ones as the web site phone number and are way nicer, more polite and will work with you. They reversed four months of charges and it only took about twenty minutes! Other phone numbers are:1-714-978-0078;888-888-8549;714-978-0059;800-220-2626. I think that having the documentation from the bank about disputing the charges and the FTC Complaint number motivated them also! Good Luck!