Complaint Rating:

Company information:
CIC Triple Advantage
California
United States
Phone: 1-877-481-6825
www.freecreditreport.com

On 10/27/07 went on line to request a free credit report at freecreditreport.com. Prior to proceeding with information I was asked to submit credit card information, at which time I was told my credit card would not be billed if I cancel within 30 days.

Upon checking my credit card statement on-line today there was a $25.90 charge from CIC Triple Advantage. I called (11/15/07) CIC and spoke with a Ciara and told her I wanted to cancel the service and ask if my credit would be reimbursed and she said "NO". I was also told the reason for the $25.90 charge was because $12.95 was for a incomplete request I made in August (which I do not recall making). I did do the request on 10/27/07 because of a charge that had appeared on a Transunion report when I applied for a loan with my credit union.

If a credit report is "FREE", why was I charged to go on line to look at my report and why do these sites require a credit card? This is a scam and need to be stopped.

CIC Triple Advantage need to be put out of business and required to refund every dime they have stole from consumers.


Sincerely

Marjorie Whitfield