Complaint Rating:

Same trouble as all you other people. Unauthorized charges, difficulty canceling the membership; but I found the answer. I located a toll-free number to the company through my credit card customer service center. They gave #877-481-6825. I called and spoke with a freecreditreport.com representative.

Although they tried everything to keep me on the service, I finally reached the end and got a cancellation confirmation number, the rep's name, and a confirmation email. Seems to have worked for me. I hope this helps other victims from the alleged "fine print" they claim to have included in the original sign-up for this useless and unauthorized service.