Complaint Rating:

Company information:
Chrysler Finance
Jacksonville, Florida
United States
Phone: (800) 388-4275

In December 2007, Chrysler offered to pick up the last 5 payments of our existing lease if we would lease a new Chrysler. We took the letter into the dealer and made them an offer which was accepted. The dealer was required to pick up 3 additional lease payments as part of this deal. Chrysler Finance hounded me for months to collect the 3 payments made by the dealer. After finally acknowledging they had been paid by the dealer, they then claimed to have no knowledge of Chrysler offering to make the last 5 payments and continued to harass me until I gave in and paid them $1860 I didn't even owe them just so they could make a commission. It didn't matter that I did'nt owe the money and have been a long time loyal customer of Chrysler. Since the dealer I went through, Urban Chrysler in Foothill Ranch California is now bankrupt, I cannot get a copy of the letter making the offer from Chrysler Corp. I'm sure I wasn't the only person in the country who received this offer. I spoke to an attorney and he suggests I take them to small claims court. I would like to get a copy of the letter sent out by Chrysler back in December.