Complaint Rating:

Company information:
L A Fitness
Navajo Road
San Carlos, California
United States

Horrible behavior from a self proclaimed "sales manager" at the Navajo Road LA Fitness in San Diego. When I signed up, I never received a fitness bag, water bottle, or even a key ring which other members tell me they were freely handed. I even enrolled in the personal trainer program. So when I noticed a stack of hand towels with the LA Fitness logo being given away, I picked one up. CHRIS BURNETTE ordered me to put the towel back. Not only did he call me thief, he said members complain too much about machines not working, cleanliness, and hand sanitizer? What the hell does that have to do with me? I've never been late on member dues, or complained about the club to him or anyone else there. And by the way, cleanliness & machine upkeep are important health & safety issues and should be reported!