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Choice Home Warranty
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1.3 1359 Reviews

Choice Home Warranty Complaints Summary

92 Resolved
1258 Unresolved
Our verdict: If considering services from Choice Home Warranty with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Choice Home Warranty reviews & complaints 1359

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10:26 am EDT

Choice Home Warranty scam/deceptive. legitimate claim denied

Choice home warranty is a complete scam.. Please, please do not sign up with this company or else you will regret it, I promise you. Ive had 3 different companies over the pat 10 years and this company is a complete waste. Morally and ethically deceptive. I had a dryer break down > called to file a claim> technician came out > said it was wear and tear > would file it accordingly and wait for approval > my cliam was denied > after talking to many different claims rep > I was basically told being a new customer and early on my contract > they could not afford to pay for it > thus they stated it was pre-existing > however my dryer was perfectly fine and in working condition before this with no issues > I did not have any required inspections > not sure how and why they can determine it was pre-existing besides the fact they did not want to pay for it. Do your research and stay away from this company. They recently had to settle with nj division of consumer affairs for deceptive services. This company is out to get your money and not help you. Stay away or be ready for a nightmare when you need to use them.

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CWF70
, US
Nov 03, 2015 9:44 am EST

I totally agree with Virgil. I just had the same thing happen to me this morning, except it was my washing machine. I was told the exact same thing regarding the length of time I have had my warranty. I stated to the rep that there had been a 30 day waiting period before my warranty had become effective and this was almost another month since it was effective. I was told that it had to have been giving me trouble before, and when I told her no, it worked one day fine and the next day it wouldn't fill I was told well it was pre existing. I asked to speak with a supervisor and was just transferred to someone in the same call center, almost sounded like the first rep. I truly wish I had done my research before getting scammed out of my money for the warranty then another $45 for the service call.

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texas13
, US
Oct 31, 2015 12:12 pm EDT
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They ALWAYS find a way to "deny" a claim. Complete waste of my money, this Choice Home Warranty Company. Never ever, never ever again. This company has inexperienced kids working for them in their customer service department. Oh an don't ask to speak to a supervisor because they are all supervisors! Absolutely worthless! DO NOT, I repeat DO NOT, waste your time and money with this company.

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Alex Brumley
, US
Oct 20, 2015 2:22 pm EDT
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I agree they are not worth the hassle. They will find whatever loophole they can to not pay for your repairs.. I got a second opinion and still they denied my claim now blaming it on lack of maintenance. I get my ac/heating on a twice a year schedule for maintenance plan. They have no justification on their denial but still they deny, deny, deny.

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11:39 am EDT

Choice Home Warranty customer dis-service

My wife and I are currently researching home warranties for a house we are buying. Choice appeared to be the most highly rated but now I think they post those reviews themselves...they failed at the very first phone call.

A rep called after I filled out info online. I explained that we see as many bad reviews as good ones so we want to be very thorough. He said "absolutely...a lot of people think the plan should even cover cat scratches." I explained that I realize it's a service contract and not insurance but a lot of the reviews show that the contractors are unprofessional, don't show up, etc, and that I would like to know who their a/c contractors are before I sign up. That way I can also research THEM.

I guess the rep didn't want to provide that info because I heard silence, then was transferred to somebody's voicemail! I hung up, then whomever that guy was called me back. I just told him that the bad reviews were just confirmed and that we'll try another company.

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GraceK
, US
Dec 01, 2015 6:13 pm EST

You absolutely should not purchase a home warranty from Choice Home Warranty. I cancelled my policy with them about a year ago because they denied all three claims I submitted. Then a year later they were offering a very low month;y payment and low deductible for service calls so I renewed my policy, in August 2015. I just called them a few days ago about my AC not cooling and they told me because the coil has rust on it they cannot repair it. I immediately cancelled my policy. There policy isn't worth it even if it was free.

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4:28 pm EDT

Choice Home Warranty claims for air conditioner

They did not say and then decided to tell us they have a waiting period and they choose what is a pre existing condition or not. We bought home and air compressor went out sent out a service rep to see what it needed he confirmed and they decided not to cover it as a preexisting condition how are we supposed to know when something will break and i should have confidence that it will be covered and its not.
I cancelled the plan

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CWF70
, US
Nov 03, 2015 9:50 am EST

I just had the same thing happen to me this morning, 11/3/2015, except it was my washing machine. I was told the exact same thing regarding the length of time I have had my warranty. I stated to the rep that there had been a 30 day waiting period before my warranty had become effective and this was almost another month since it was effective. I was told that it had to have been giving me trouble before, and when I told her no, it worked one day fine and the next day it wouldn't fill I was told well it was pre existing. I asked to speak with a supervisor and was just transferred to someone in the same call center, almost sounded like the first rep. I truly wish I had done my research before getting scammed out of my money for the warranty then another $45 for the service call.

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popodb
, US
Oct 16, 2015 10:21 am EDT

I have had the same issue recently and im in the middle of fighting with them. They are a scam.
Morally and ethically deceptive. I had a dryer break down > called to file a claim> technician came out > said it was wear and tear > would file it accordingly and wait for approval > my cliam was denied > after talking to many different claims rep > i was basically told being a new customer and early on my contract > they could not afford to pay for it > thus they stated it was pre-existing > however my dryer was perfectly fine and in working condition before this with no issues > i did not have any required inspections >
not sure how and why they can determine it was pre-existing besides the fact they did not want to pay for it.
Do your research and stay away from this company. They recently had to settle with NJ Division of consumer affairs for deceptive services. This company is out to get your money and not help you. Stay away or be ready for a nightmare when you need to use them.

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1:17 pm EDT

Choice Home Warranty customer service / deceptive trade practices

I entered into a home warranty coverage plan with Choice Home Warranty on 08/19/2015. At the time that I entered into the coverage plan, I was told by Adam Green that the plan would go into affect in 15 days due to having an existing plan. At that time my current plan with American Residential Warranty was in effect. I was not told that I needed to cancel the policy immediately. In fact I was told to leave it in place until the new contract went into effect with Choice Home Warranty.

I called on 09/17 to submit a claim on an A/C unit that failed and was told that my contract was not in affect until 09/19/2015. I explained the above and was told that I would need to provide proof of coverage under the American Residential Warranty plan at the time that I signed up for the Choice Home Warranty plan. I had purposely not paid the American Residential Warranty plan for August due to the new Choice Home Warranty plan. American Residential Warranty would not send me a copy of my contract until I made August which I did in order to obtain proof of coverage at the time I signed up for Choice Home Warranty.

When I sent the proof of coverage in I was then denied coverage with Choice Home Warranty due to not terminating my contract with American Residential Warranty at the time of the A/C failure. This is a complete double standard. They required me have existing coverage then denied due not having cancelled my coverage prior to the failure of our A/C. When I called back a fourth time that supervisor told me that all I needed was proof that the contract was in place at the time that I signed with Choice Home Warranty. Then I was told that I needed to show a bank statement showing payment for August. When I stated that I could do that I was told it wouldn't matter due to the failure being previous condition. Even though the equipment failed on 09/16 and the policy should have gone into effect on 09/14. This company is nothing but a bunch of crooks practicing the bait and switch routine at every opportunity.

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2:03 pm EDT

Choice Home Warranty ac unit

Choice Home Warranty takes your money yearly but denies almost everything. Don't use the. Also service is very slow. Just save your yearly payment to them for anything you need serviced. You will be much better off. I will not renew when the policy expires but I will call them for every little thing I can find wrong and see if I can get any coverage! HaHa!

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6:45 pm EDT

Choice Home Warranty water line leak

Never Pay for Covered
Home Repairs Again

repair company came in looked at problem, charged $45 and never returned, called repair company 6 hours later stated choice warranty would not pay for parts and asked if I would pay another $150 to do repairs, I declined and repaired it myself for $70 so total cost of loss was warranty plan repair deposit, parts and my labor

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4:33 pm EDT

Choice Home Warranty fraud and horrible customer service

I am a HVAC technician and I worked very briefly with Choice Home Warranty. Within less than 2 months we removed ourselves from their program. Every client we came in contact with told the same story. They pay for a service but are always denied. The Claims department makes technicians jump through so many hoops and sit on hold for hours and then say that nothing is covered. When we complained to a supervisor ( Alexandra Soto ) we were told that the clients know what is and isn't covered. I tried going over an invoice with her and she kept changing the amounts that were covered. I suggested she use a calculator and she informed me she was a CPA and had excellent math skills. I looked her up on google and found her LinkedIn profile and according to her own profile she has a degree in Criminal Justice. I guess when you are cheating, steeling and lying to customers as well as contractors a specialist in criminals is a good thing to have. DO NOT USE THIS COMPANY OR WORK FOR THEM.

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2:34 pm EDT

Choice Home Warranty service

I am currently shopping for home warranties for my first home and have submitted for quotes for a few companies. Choice warranty was the first to call me back and I spoke with Ezra. I told him I was at work and could not speak and he said it would only take 30 seconds to complete the transaction. I asked him to email me some information and he said he did not have access to the internet (even though he already sent me an email) - just a tactic to keep me on the phone I am sure. I asked for him to call back and he did. In the meantime, I did some research and read some poor reviews so when he called back I told him that I no longer wanted to move forward with the service and he kept pressuring me. I also told him I did not like that he told me he couldn't email me and he just said oooooooh kaaaaaaay and hung up on me. I am very glad that I did not move forward with this company if this was my first experience.

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12:56 pm EDT

Choice Home Warranty scam of service

I paid for a year of service. The first time I went to use the service, it has been a nightmare. I have tried to get my garage door fixed for almost a week now. I have called and sent emails over 40 times with no resolution. They had me call two different service companies and neither returned my calls nor showed up. What kind of service providers are they using. That should tell you something about this garbage company. The salesman Elliot Morgan who sold me the policy told me to call him if I ever had a problem. He responded once and told me he didn't like me questioning the integrity of him or the company. He will not respond to me at all. Another sign you should stay away from this garbage company. I've reported them to the BB and the State Attorney General's office. They didn't care. Just go to the BBB and you'll see thousands of complaints.

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3:43 pm EDT

Choice Home Warranty does not repair or replace acs or appliances

My a/c compressor went out it was locked. The ac tech's report was normal wear and tear no rust. They said I didn't service the unit.

I have every year. Last one was 5/04/15 I live in southern az, where it gets above 110 degrees they refused to pay said compressors should last
18 years. All a/c manufacturers recommend replacement between 8-10 years depending on the climate. I plan to get a lawyer.

The a/c company they sent me last year said they owe him $3, 000.00 for labor and parts he used. He had to stop working for them. I paid 2200.00 for a new unit. Be smart do not ever buy a service contract from them, they lie.

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11:43 am EDT
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Choice Home Warranty Refused to honor contract

My central AC unit stopped working. Choice Home warranty sent an AC "specialist" to diagnose the problem. He stated that the compressor was bad and had to be replaced. Choice Home Warranty refused to honor the claim stating that it would be impossible for the compressor to go bad. I had to call Mark Air In Fayetteville NC. They diagnose the problem and found out that it was not the air compressor. They repaired the unit and it's working fine. I cancelled my policy with Choice. They are nothing but a bunch of crooks!

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1:32 pm EDT

Choice Home Warranty a/c repair

Beware of this dishonest company.

I have home warranty with choice home warranty contract#[protected] and recently filed a claim #[protected] for my air conditioner
(Make: bryant, model : 561cj042-a) when it stopped working.
The company sent the technician who diagnosed that the compressor had failed due to the reason "shorted to ground".

Normal life time of this a/c is about 12-15 years as per the technician and this a/c has been running for almost 19 years
Which reflects the maintenance I do about the appliance.

But choice home warranty (Chw) is denying the claim saying that the unit is not properly maintained and invoked some fine print
Saying that it failed due to rust and corrosion which is not at all mentioned by the technician who attended the unit.
And now chw is trying to buy me off with a cash offer of $500 in place of $2500 worth a/c unit.

I see that chw has denied claims like this multiple times for various customers with the same reason and I see a pattern of malpractice.

Please note that this company is engaged in just providing some repair work but does not really replace any broken appliances.
It always finds some reason to deny the claim when a unit needs to be replaced. So it not exactly a home warranty company but charges premium like one.
Heard from some of the contractors that chw advises them to change their report to suit the requirement of the company so that it can deny the claim.
I see the chw is already penalised by nj, division of consumer affairs and has been advised to change its business practice.
Inspite of that and more than 1000 complaints in bbb and bad reviews in multple sites, chw is continuing with its malpractice.

Please beware and research yourself well before wasting your hard earned money on this fraudulent company.

Thanks
Gururaj bhat

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4:43 pm EDT
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Choice Home Warranty Ripoff

Bought an older house recently, so Realtor advised getting a Home Warranty Plan to cover my appliances through Old Republic, with $100 Service Calls. Had problems with dishwasher not draining, and dryer not heating up. Company scheduled Bay to Bay Appliance Repair. Tech came out telling me water in the dishwasher was normal, and there was nothing wrong with the dryer, just use a different setting, and made inappropriate personal comments. I told him the electric company said it was the heating element, so he finally said he would have one ordered. Called Old Republic to complain. They said they would obtain a different repair tech. Bay to Bay called me to set up a 2nd appointment, but told me they were not told of any problem, or sending out a different tech., but would do so at my request. Old Republic does not seem to be ethical if they do not follow through on their promises!

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7:56 pm EDT

Choice Home Warranty cancel policy retroactively when must pay for new washer

This episode covers three months and two appliances. 1. When my washing machine broke they sent a repairman who said it needed to be replaced. Choice Home Warranty said they were sending me $299 to replace it! This was June 2015 - But it could not be replaced for that little money. They said $299 was their cost to replace it. Okay, where can I get the washer at your cost? "You can't" they said. You mean I cannot buy a washer for the price you say you pay for one? "Yes, that's right." They said. What a rip off! 2. So I bought another washer and waited for the check. It didn't come. 3. Then in July 2015 my dryer needed a new gas regulator. A man came and replaced it. I had to pay the $45 fee to him. He said it also needed a new vent hose to go outside. That was $150 and Choice did not pay that. I called Choice and asked why. They were irritating and I said I would cancel if they didn't pay better. (They had taken my $40 monthly fee just 4 days earlier. Therefore I would be cancelling beginning the next month - August). The guy on the phone said my $299 check from June for the washer was waiting to be sent and he was revoking it and sending me a "prorated monthly fee back." What?! I did not ask for it to be cancelled for July, but for August. (I was still waiting for my check to come). They hung up on me. Even the repairman (for the dryer) had said they were a ripoff before he had left. I would go to great lengths to AVOID DOING ANY BUSINESS WITH THIS COMPANY ON ANY LEVEL! TELL YOU FAMILY AND FRIENDS TO A V O I D THEM AT ALL COSTS!

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Gina Palle
Orlando, US
Sep 11, 2019 9:02 am EDT
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On the CHW site there is an area where you can state you do not want to auto renew the policy. So I did that two months before it expired. I just received an email that CHW was going to make my policy a monthly auto renewable policy, being charged $34 per month to make it easy on me and that I won't have lapse in coverage? Do you believe that crap? I hadn't even signed up initially on a monthly policy. I paid it in three installments. I actually even called CHW two months ago advising that I was not going to renew and she told me that this policy is not an auto renew policy anyway. WOW. So now CHW has raised my blood pressure, which I have a medical condition for. Now, I am going to also send a letter on another home I have covered and send them a letter via certified/return receipt to make sure this happen twice. But I am going to contact my attorney regardless.

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6:47 pm EDT

Choice Home Warranty refusal to replace

My oven stopped working in the middle of fixing dinner. The next day I called Choice where I had had been with for 2 years and explained the problem. The next day I had a service man out to take a look and he determined the control board was bad and it would take week to get the part. Next day I received a call from Choice telling me that the control board is not longer available and that it was only worth $180.00. They would not replace the oven as they suggest in their sales literature.
I have been paying $400.00 a year for protection and the first time they are faced with a bigger expense; they weasel out and refer to the contract language all the way in the back of their book.

I am thinking class action as I see they have done it to hundreds of others.

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5:17 pm EDT

Choice Home Warranty not covered

Bought choice home warranty and the first call was for plumbing, they charged me $60 for the service call and said the shower head was too large for the pipe, and it wasn't covered. I called a regular plumber, they said that wasn't the case and fixed it for $70.
Called the home warranty again for my AC and cannot get a person to take my call. 117 degrees outside. They are terrible. Had to pay a full year upfront and I got totally ripped off.

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7:46 pm EDT

Choice Home Warranty customers and vendors

As far as the customers they holders of home warranty policies, after talking to them about their plumbing issues and discussing with him what choice home warranty covers and what they don't cover, , , they all say they have been misled, not just one, but every single one of the 56 customers I have been in contact with through service calls from choice home warranty...
They will cover a garbage disposal replacement as long as I ( plumbing Contractor) pay for it out of my own pocket... They assured me that they will pay me within 90 days of my invoice... But after listening to their customers, I'm thinking that might be a mistake – no thanks!

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10:52 am EDT

Choice Home Warranty will not honor repairs as stated in warranty

BUYER BEWARE! This is the WORST home warranty company that I have ever dealt with. I have had this warranty since July of 2014. I called on 5/18 to have my air conditioner fixed. First, they couldn't get a technician to come until two days later. Then, when he came he said it was a compositor unit on the AC was bad, he replaced it (about $10.00) and I paid him the $45.00 service fee. When the house didn't cool down, I called him back and he would not respond. Called Choice Home Warranty, they said that they would send him back out. He now diagnosed the problem as a bad compressor and it would be 1, 200.00 dollars to fix it.. Choice home warranty denied the claim. Said it was not covered because it could be a manufacturer defect, or power surge, or not doing proper maintenance. I maintained that unit every year. They are liars, cheats, and dishonest people at this company. Someone needs to put them out of business. I encourage everyone to file a complaint with the Government Consumer Protection Office (www.usa.gov), the federal trade commission, and the better business bureau. Also, the technician that came to my house told me they won't pay them for the work they performed either. This company is pocketing the money from warranty policy premiums and not owning up to the agreements that they made with the consumers. If anyone wants to do a class action suit, I'm in!

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6:21 pm EDT

Choice Home Warranty fraud company

We have had this company for 2 years this june. Have only had to use it once that they repaired was my garage opener. My freon has gone out for my upstairs unit. They have been out here to put freon in 5 times including last month april, no one asked the tech to check where the problem is so 4 days ago when we filed a request the tech came out yesterday late again no call to say when and why he was going to be late. He said that we needed freon and i said i know but it is time for a new unit. He then said that he needed to see where the problem was coming from really after 5 times. Checked it out and ordered the part and the company choice home warranty said it wasn't covered the coles in hvac were covered and it was neglect on our part hell we didn't put the ac in who knew. They need to be charged for them taking all of our money. Sign me up. Email me please. . [protected]@yahoo.com. Blast them on social media as well!

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santos alaniz jr.
Corpus Christi, US
Mar 04, 2015 4:08 pm EST

very bad reviews and bad customer service. can not login to their web page to check on warranty status.

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irishgirl21
st John's, US
Feb 07, 2015 12:46 pm EST

Submitted 5 claims and they refused them outright for reasons that were hidden in the back of the contract. For example, they refused my claim that the tub was off-sided and would sometimes vibrate just because I had a service we call about 3 years previous about another issue.

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dmarshall a/c
ft.worth, US
Jan 15, 2015 4:52 pm EST

choice will not pay what im owed I lost thousands of dollars because of this in parts bought and fuel .

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Kathy B..
Silsbee, US
Nov 12, 2014 4:33 pm EST

Never pay! Always find some reason. Heat not working. Tech comes out, never says a word about rust. Choice doesn't want to pay because of rust. I asked to see a copy of the Techs report, They refused!
Waited almost three weeks in June for air repair, finally called someone myself and paid for it.

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Ssade
Houston, US
Jun 02, 2012 7:57 pm EDT

This companu treat their customers with a very bad way. They are not honesty while treating and dealing with customers' requirement. Can not be worse!

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shoeguy209
Atlanta, US
May 03, 2012 9:46 am EDT

SCAM! I should have read up on this company before signing up~! Choice staff will NOT give you time to talk - SIMPLY DENY your claim - same excuse as others have stated- PRE existing problem. I had proof that my oven was in good working order but they really don't care - manager hung up on me.

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FBIGIRL707
, US
Jul 19, 2013 8:12 am EDT

Was it Alex rubino in New Jersey? If so email him and complian Alex@ChoiceHomeWaranty.com

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Clindon
Phoenix, US
Jul 15, 2013 11:38 pm EDT
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I have been denied a legitimate claim by Choice Home Warranty...I have an attorney in Ohio that would like someone that is having a problem in Ohio to contact him. He can bring a suit there but is not licensed in my state. Contact me. Mhc37@cox.net

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7:03 pm EDT
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Choice Home Warranty company doesn't pay claims

I filed 2 claims on April 29, 2015, one for my broken front loading washer and the other for my oven. Let me just say they denied both, but the oven claim is where they really got creative. I was told that the technician reported that the control board of my oven went out. This caused the oven to malfunction while self-cleaning and catch fire. Get this they denied the claim based on the secondary fire (which is not covered) even though the technician reported the malfunctioned (brain). After I complained enough they offered me $91 to replace the control board of a totaled oven that the firemen, had to break the glass and door to put the fire out on. The technician reported the stove as a total loss. So after arguing with them to no avail, I told them as soon as my claim was settled I would be cancelling my policy. I was told by Warmesha that even though I was paid for the entire month of May, if I canceled then on the 9th of May, not only would I not receive a prorated refund, they also would not honor the existing claim and send me the $91 check. I argued that the claim/ incident happened during a time that I had coverage (April 27, 2015) and in fact I am still covered. They insisted that their policy stated that if I canceled they didn't have to honor my claim. So I said send me my check and then cancel my policy. Warmesha stated it didn't work like that, if I had any intention of cancelling, I would not be paid. Warmesha then stated that SHE was going to cancel my policy; I explicitly told her not to cancel, just send me the money ($91) for my claim and disconnected the call. This was 5/12/2015. I called today 5/19/2015 to check the status of my claim and was informed that my policy had been canceled by WARMESHA at MY request. After speaking to Michael ID #1852181 I was told that my policy would not be reinstated and my claim would not be paid since I was no longer a customer of CHW. I requested a manager and got Jose ID# 1852180 and was then told, that they never should have offered me any compensation and he was rescinding that offer. He also stated that he would try to reinstate my policy; I declined that offer and instead asked for a refund of my May premium. Jose stated that even though Warmesha canceled my policy against my will, they had not assessed me the $50 cancelation fee, if I insisted on a refund of the 3 unused weeks he would then apply the $50 cancellation fee. I then informed him again that this call as well as ALL previous calls regarding this claim was being recorded. He promptly hung up. This company is a SCAM, they are in business to collect premiums ONLY. Their moto is “you get more and pay less” the truth is you pay less and get NOTHING. Unfortunately, I didn’t check online reviews BEFORE signing with the company. Do yourself a favor and check ALL reviews and complaints and GO WITH ANOTHER REPUTABLE company. All the complaints are the, same premium collected, claim DENIED. I am contacting the AG, the BBB and any other legal recourse possibly available to me. I am going to diligently try and get a class action law suit filed against this fraudulent company. I f I could give ZERO stars I would, unfortunately like everything about this company you have to give them something.

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Choice Home Warranty In-depth Review

Overall Rating: Choice Home Warranty provides excellent coverage and value for homeowners looking for peace of mind and protection for their home systems and appliances.

Coverage Options: Choice Home Warranty offers comprehensive coverage options for a wide range of home systems and appliances, ensuring that homeowners are protected against unexpected repair or replacement costs.

Claim Process: The claim process with Choice Home Warranty is straightforward and hassle-free. Homeowners can easily file a claim online or over the phone, and the company promptly dispatches qualified contractors to address the issue.

Customer Service: Choice Home Warranty is known for its exceptional customer service. Their representatives are friendly, knowledgeable, and always ready to assist homeowners with any questions or concerns they may have.

Pricing and Value: Choice Home Warranty offers competitive pricing and excellent value for the coverage they provide. Homeowners can choose from different plans to suit their needs and budget, ensuring they get the best value for their money.

Contractor Network: Choice Home Warranty has a vast network of qualified and reliable contractors who are available to handle repairs and replacements promptly. This ensures that homeowners receive quality service and have their issues resolved efficiently.

Transparency and Communication: Choice Home Warranty maintains transparency in their communication with homeowners. They provide clear and detailed information about coverage, terms, and conditions, ensuring that homeowners are well-informed throughout their contract.

Customer Reviews and Feedback: Choice Home Warranty has received positive reviews and feedback from satisfied customers. Homeowners appreciate the company's prompt and efficient service, as well as their commitment to customer satisfaction.

Additional Benefits and Features: In addition to their comprehensive coverage, Choice Home Warranty offers additional benefits and features such as 24/7 customer support, emergency service, and a generous reimbursement policy.

Industry Reputation and Accreditation: Choice Home Warranty has a strong industry reputation and is accredited by the Better Business Bureau (BBB). This accreditation reflects their commitment to ethical business practices and customer satisfaction.

Comparison with Competitors: When compared to competitors, Choice Home Warranty stands out for its extensive coverage options, competitive pricing, and exceptional customer service. They consistently deliver on their promises and provide homeowners with the peace of mind they deserve.

Conclusion and Recommendation: Overall, Choice Home Warranty is a reliable and trustworthy choice for homeowners seeking comprehensive coverage for their home systems and appliances. With their excellent customer service, competitive pricing, and extensive network of qualified contractors, they provide homeowners with the protection and peace of mind they need. We highly recommend Choice Home Warranty for anyone looking for a reliable home warranty provider.

How to file a complaint about Choice Home Warranty?

1. Log in or create an account: To begin, please ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by clicking on the 'Sign Up' option and following the registration process.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Choice Home Warranty. This title should be clear and to the point, allowing readers to understand the essence of your complaint quickly.

4. Detailing the experience: In the complaint details section, describe your experience with Choice Home Warranty thoroughly. Mention key areas such as customer service interactions, the quality of the service provided, delays, or any miscommunication. Include specific details about transactions, such as service dates, warranty coverage issues, and any refusal of claims. Clearly articulate the nature of the problem, steps you took to resolve it, including any communication with Choice Home Warranty, and the company's response or lack thereof. Explain how this issue has personally affected you, such as financial loss or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence, receipts, or contracts. Please ensure you do not include sensitive personal information in the attachments for your own security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from Choice Home Warranty, whether it be a refund, repair, replacement, or other forms of compensation.

7. Review before submission: Review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Choice Home Warranty on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, make sure to monitor your account for any responses or updates. ComplaintsBoard.com may notify you of any replies from Choice Home Warranty or other users, and you may need to provide additional information or follow-up actions.

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Contact Choice Home Warranty customer service

Phone numbers

+1 (888) 373-7924 +1 (800) 816-2688 More phone numbers

Website

www.choicehomewarranty.com

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Use this comments board to leave complaints and reviews about Choice Home Warranty. Discuss the issues you have had with Choice Home Warranty and work with their customer service team to find a resolution.