Chipotle Mexican Grill reviews and complaints 1
View all 658 complaintsChipotle Mexican Grill - Uncooked food
I visited chipotle on january 22, 2010 with some friends for lunch. I have frequently eaten at this particular location at least 2 times a week. On this visit, I had to wait on the steak to finish cooking. However, the server was in a rush to get the food out, the steak was raw. It was red and the server argued with me that the meat was cooked and it was medium.
The supervisor/manager overheard the entire conversation and did not interject and resolve the situation.
I will not frequent this location for a while. They do not care about their customers or good customer service.
The complaint has been investigated and resolved to the customer’s satisfaction.
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