The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Kingman Healing Hooves
using donated funds for personal use
2. (10 mins ago)
Total Credit Recovery
Dishonest, deceptive & rude behavior
3. (13 mins ago)
Bad dress and no support or help from the seller
4. (40 mins ago)
The Seven Group LLC
Company started to take fraudulent charges
5. (44 mins ago)
Must University
Must University is misleading Students

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Chemistry.com, Tennessee Complaints & Reviews - No refund

Chemistry.com Contacts & Informations


Posted:    the1knight4u

No refund

Complaint Rating:  67 % with 12 votes
Contact information:
United States
I joined chemistry.com, signing up for their 3 month service for $99.97. Within 72 hours I changed my mind and notified chemistry.com that I did not wish to continue. Although chemistry.com rendered no services, they refused to refund any money. At best, I flipped through an automated 10 profiles. I only hope my credit card company will join my fight to recover my losses to this fraudulent, greedy site. I would not recommend anyone using this service to find a mate.
Comments United States Online Scams
Share with others:  
Was the above complaint useful to you?    


Sort by: Date | Rating
 13th of Aug, 2008 by   Sophia Ross 0 Votes
I also joined Chemistry.com, and within 3 days wrote to cancel my membeship, and requesting a refund. I got a letter from a customer service rep called Denise S explaining they did not refund money. I wrote back stating that I would do what I could to stop the payment, and would do all I could to inform others of their unethical practice. I filled out a customer service survey and asked to reach some upper management.
 26th of Aug, 2008 by   lawrence sinclair 0 Votes
Eventually, to their credit, they did write to me saying they were issuing a refund. This may have followed my response to their survey.

See below:

Notification of Issue Change


Entered on 08/26/2008 at 14:58:33 by Gary S.:

Dear serendib3,

Thank you for contacting Chemistry.com.

Your account has been issued a refund of $99.96.

We are sorry to see you go and appreciate the time that you spent on Chemistry.com.

To view Chemistry success stories, please click on the following link: http://www.chemistry.com/success/successStories.aspx

For any further assistance please do not hesitate to contact us.

Best of luck in your search for someone special,
Gary S

Entered on 08/20/2008 at 15:59:29 by sinclair@stanyangroup.com:
**This Issue is a copy of Issue #93320 of project Chemistry**
 15th of Dec, 2009 by   jkzonme 0 Votes
I agree. I cancelled after a month of receiving profiles with no responses. I cancelled on 11/27 and my account was debited on 11/30. When I called to question this and ask for a refund or credit back into my account I was told that I had to cancel on 11/26 in order to not be charged. The operator then wanted to help me with my profile and give me a deal so that I would stay. I told her I wasn't interested and then she tried to sell me "another deal". After talking with her I checked my chemistry.com account (since I was debited for another month) and I couldn't log in. Thank goodness I learned my lesson early. Now we know how they make their money!

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


Giving Credit Cards to Teens?

RSS Feed
Login close

Forgot your password?