logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Biotrim Labs
Company charges for nothing
2. (0 mins ago)
Direct TV
Unauthorized withdrawal from debit card!
3. (22 mins ago)
International Pharmacy Network.com
Scam/ Stay away
4. (33 mins ago)
Business / Personal Loan Offer
Apply urgent loan offer
5. (43 mins ago)
Fox News
Videos

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

CHECKFREE.COM, Ashland, Ky Complaints & Reviews - changing website without prior notification

CHECKFREE.COM Contacts & Informations

CHECKFREE.COM

Posted:    Helen W

changing website without prior notification

Complaint Rating:  20 % with 5 votes
Contact information:
CHECKFREE.COM
United States
checkfree.com
Why wasn't I notified of a change in your website. I always pay my bills on the first of the month and I can't get into your website to pay my bills and this will make them late. You COULDN'T pick a better time to update your website. Like maybe after 12p.m. in the middle of week or month?????????? The first and last of month are usually when we Senior citizens pay our bills. LOUSY MANAGEMENT on your part.
Respectfully

Helen Wilson
Comments United States Products & Services
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 3rd of Dec, 2008 by   Dan 0 Votes
Helen there wasn't a change, their site was hacked you silly bint.
 3rd of Dec, 2008 by   Anonymous 0 Votes
whats a bint? you mean tosser?
 3rd of Dec, 2008 by   Anonymous 0 Votes
a bint is a naive women

http://www.urbandictionary.com/define.php?term=daft%20bint
 4th of Dec, 2008 by   Scott 0 Votes
It's your own fault if your Bills are late. Checkfree allows you to schedule your Bills to be paid whenever you want. Configure it so that each Bill's minimum payment is paid automatically and you'll never be late. Then on Bill's you want to pay more than the minimum send an additional payment of the desired amount.
 11th of Dec, 2008 by   AmazingOrganics 0 Votes
My biggest complaint, and I believe I am certainly justified, is that it took 9 days (Thursday 12-11-2008 9:07 AM) for CheckFree to get around to sending me an email, to alert me of the situation. By then, I'd say if what I have read is true (my financial information may have been compromised), people could have had a field day on me.

What do companies think. As long as they notify a person, prior to their death, it's acceptable.
 7th of Feb, 2009 by   PECO Bill Payer 0 Votes
I NEVER received an email notifying me of the "Important Information Regarding your Bill Payment Service" notice awaiting me in the Messages section of their website.

IMHO, the subject line "Important Information Regarding your Bill Payment Service" doesn't begin to suggest the appropriate urgency of the message's content. Perhaps "Important Information Regarding a Security Breach of your Bill Payment Service" would have been a little bit more eye-catching.

Because I only use CheckFree to pay my utility bill, and I had already scheduled the December & January payments, I didn't see the notice until February 5th, or if I did, nothing about the subject line screamed "MUST READ NOW - URGENT".

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

5 Best Ways To Get Free Stuff

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?