Complaint Rating:

Company information:
Certegy Check Services
Florida
United States

I have been doing business with BestBuy stores for well over ten years. I've written checks for store purchases on different accounts, used ATM and Debit cards to pay for items I have bought and then all of a sudden in just two days (June 16 and 17) Certegy DECLINES my checks to a business I have been doing business with for over 10 years. I contacted Certegy and they informed me that my profile fit the profile of a Fradulent Check Writer. Tell that to BestBuy now that I will no longer make any store purchases from them. Certegy SUCKS! Can't something be done about this outfit? Certegy's customer services is lousy, too. At a time when companies need to be doing everything they can to maintain customer loyalty, they might need to rethink their business model.

Thank you.
Jonathan Hodge
jmarkhodge@gmail.com
828-428-4124