Complaint Rating:

Company information:
Certegy Chec Services, Inc.
P.O. 30046
Tampa, Florida
United States
Phone: 866-278-6478
askcenergy.com

On 01/16/2010, I went into my neighbor Walmart's to cash a check issued to me from the Pennsylvania Department of the Treasury. I presented my Driver's License as the form of identification; however, I was also required to enter my SS# into the keypad at the service counter (twice). Upon request, I also state my date of birth, and my Driver's identification number was entered into the service computer. After all this data was submitted, the clerk informed me that the check could not be cashed and gave me a printout from the register/computer with stated We cannot cash this check. Our decision was based on information provdied by Certegy Check Services, Inc. The Fair Credit Reporting Act gives you the right . . . I did not apply for credit nor did I request a Credit Report or give any entity permission to view or obtain information from my credit report, and report any findings thereof.

I believe my right of privacy has been violated; I have been humiliated in the presence of store personnel including the manager who happens to be a personal acquaintance of my children. I frequent this site no less that three times per week - I am embarrased to return to this store. In addition, the representative who answered my call to 866-278-5478 (Allan) refused to elaborate the definition of "REASON: 2" for the decline to Walmart to cash my check other than to say it was a "RISK".

I want a thorough explaination for the decline, which caused me a hardship: I was almost out of fuel and took a chance traveling to another facility to cash my check with my disability.

Please address your correspondence to Marie Lipscomb, 2556 Linconia Ave., Trevose, PA 19053. I can also be reached at 215-604-1144.