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Cheap trips is a scam. First they coerced me into a membership through false promises of another product. I think it was an I pod or something (I know I'm an idiot). Then they make you wait for a package for your password. Once I got the password I logged on discovered they really just forward you to reputable sites like orbitz for there good fares. I then tried to cancel and was told I had to do it by mail. I called the "customer support line" 10 times and got nothing but a busy signal. This company is a scam and they know it. That is why they make it so hard for you to cancel. This company makes money by keeping you in the dark about their lack of service long enough to milk you of a few bucks and move on to the next sucker.
If you google this name it is also associated with another "[redacted]" issue. Her family must be proud...
I could go on and on; but, I would only be repeating what has already been said. I will say though that I tried to reply to one of their e-mails titled Top Travel Deals. My e-mail was returned indicating "all relevant MX records point to non-existent hosts". Shame on me for not doing my research prior to joining this bogus "organization".
I've been waiting for my package. No sign as of yet. Judging from the comments it is a long time coming. I feel so duped! I can't find info. on how to reach them at this point. Anyone have a phone number?
CHEAPTRIP.COM change all the time the name of the "company",beware everybody! CHEAPTRIP.COM is in Sun Valley, Idaho and you can try to talk with the office manager of this "business". [protected],726-2212.
CHEAPTRICK!
CHEAPTRIP.COM = EXPEDIA.COM
SINCE MAY/JUNE 2006, I am still waiting on my refund as of yesterday. Also Cheap Trips/ THIEVES, double charged my credit card. I reported this information to my credit card company, they will do all the investigation and proper actions will be taken... What's in your wallet? Also, never received membership package. They ripped me off, and took little over three hundred dollars and it makes me angry that Americans steal, abuse, and dishonesty from each other... Which makes it sad to be proud of your "freedom" country... Where everything is free including your identity.
SAD: STEALING, ABUSING, DISHONESTY. I guess this our country's new logo replacing: BASEBALL, HOTDOGS, APPLE PIE...
Cheap Trip Victim,
L.Spears
You're not the only idiot. Not only did I buy a membership, I also fell for the misrepresented 'Vacation Club' package. I on the other hand cannot reach them by phone because they're toll free numbers are not available in my area (Canada), which makes it impossible for me to book they're services by phone.
Following is they're refund policy...
"30 Day No Questions Asked Refund Policy: CheapTrips is a membership travel organization. You have 30 days from enrollment to request a refund for all services purchased. If for any reason, you are not satisfied within 30 days of enrolling, simply return all of your membership materials along with a letter of cancellation via return-receipt certified mail, referencing your International Membership ID number, and stating the reason you wish to cancel to: ACA/CheapTrips, PO Box 2036, Cherry Hill, NJ 08034. A refund will not be issued until all materials are returned. Absolutely no refund can be given after 30 days from the date of enrollment."
The last line is the killer --- as they take so long to get you you're package that it is impossible to return the materials back to them in time even by return-receipt certified mail.