Complaint Rating:

Company information:
CheapoAir.com
United States
www.cheapoair.com

I purchased three tickets on the website yesterday. All three reflected that they were first class tickets. Two of the three were not and after at least six phone calls, they without my permission canceled my tickets and supposedly refunded my credit card. This evening, I went to view my credit card account on line and found that not only had all three flights been charged to my account, that there was some type of $25 fee charged as well for all three. Not only is all that frustrating enough, but they hung up on me on one call, were very rude to me one three others and lied on two. I can't express enough how frustrated I was by the end of yesterday!! I will never use this company again!