Complaint Rating:

Company information:
oldcity hotels
Turkey
cheaphotelsresorts.com

hello

I had made booking through the cheaphotelsresorts.com site
to Dorsett Hotel at Kuala Lumpur, Malayzia, and they charged
my credit card immidiately for us$ 1463 and it was deducted
from my bank account since 07 July 08.

I had canceled the booking within the policy of terms and
conditions and I had received e-mail from them saying they will refund the deducted amount and now it been over two monthes and still not refunded and no one answering my e-mails or FAX sent to them.

how can I get my money back?
thanks.
Omar Bahamran