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Chase Mortgage, Georgia Complaints & Reviews - forbearance

Review all Chase Mortgage, Georgia complaints

Chase Mortgage

Posted: 2009-09-28 by

MCOOPER

forbearance

Complaint Rating:

Company information:
chase
Georgia
United States
mwcoop2002@yahoo.com

I went through the same BS from june-august they knocked off 233.00 dollarsa month off my normal(687.00) regular payments on the forbearance period finally in august i was done with my 3 months of forbearance they told me to keep paying my forbearance payment for an additional 2 months because 'the are behind'.they said it would take 45 days to complete i also found out the 233.00 a month they knocked off my regular payment on the forebearence period and the next 2 months is added to my balance I was behind on before i got the forebearane that will be about 3900.00 dollars to come up with and get it current if I dont get the loan modification, I think they are drawing this out just to forclose

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United States

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7th of Oct, 2009 by

cant_stand_chase_customers

0 Votes

hey genius - your investor is behind. if the investor was wanting to foreclose, they wouldnt be wasting their time and money continually offering you help by extending our your forbearance. i love how you guys get assistance, then find SOMETHING to still complain about.

want to know a secret? complete the d*mn forebearance, and you will go into a loan mod! the reason these break and get declined, is bc our customers do not uphold their end of the deal. wait, thats not a secret... THATS PRINTED IN YOUR PAPERWORK!

7th of Oct, 2009 by

Frustrated_with_Chase

0 Votes

Your attitude is the exact attitude I have got from almost every Chase employee I have dealt with! We are people that have come on hard times and are jumping through every hoop that Chase throws at us to fight to keep our HOMES! It's not a piece of furniture or a appliance from Walmart we are talking about. It is our HOMES! I have been going through the "modification" process at Chase for over a year. I have faxed everything they have asked for at least 4 times because they keep losing it. I have signed their Forebearnace agreement and followed it to the letter, but was told because they were overwhelmed with these loans, I had to continue with making the astronomically high payments in the Forebearnce agreement until they get around to finishing on their end. No where in the agreement I signed stated that I would have to do this. You want us to be patient with you because you are overwhelmed, but you treat us with disrespect and disgust! You want the government to bail you out cause your on hard economic times, but then turn around and have no compassion for your own customers. Just remember what comes around goes around. The economy will not be like this forever and sooner or later the customers will not be held hostage any longer. It's then that Chase will feel the pain that the rest of us are feeling right now. Our memories are long and we will remember how we were treated when we needed help and it is then that you will see a mass exodus of customers leaving Chase! Hopefully it will be then that you will not have a job and then you won't have to worry about how much you hate Chase customers!

29th of Oct, 2009 by

MommaT

0 Votes

Why do the Courts CHOOSE not to listen to the customers? Chase are a tribe of bullies, they lie about everything, and file false docuements. Come on Justice system, open your eyes, why are you ALLOWING this to continue. It makes me sick!. The justice system can and is bought. Shame on America!

5th of Dec, 2009 by

MeowmeowMeow

0 Votes

would it make sense to do a forbearance if we are already applying for the Making Home Affordable Modification Program? The modification paperwork has been with Chase Home Finance since July and it's getting harder and harder to pay the mortgage. My question is ... how exactly does Chase's forbearance program work and would it be beneficial to do a forbearance at this point?

1st of Oct, 2010 by

CAC54

0 Votes

This last comment I disagree with strongly. What the pther's said is true, how do I know every bit of it has happened to us
and now that I'm widowed, I have really seen first hand the shady words, deeds and everything else.
My health has really been affected.

God help us all.