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Chase Bank, Pennsylvania Complaints & Reviews - Credit Card Rate Increase |
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Credit Card Rate Increase
Complaint Rating: 
Company information: Chase Bank Pennsylvania United States
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I had two Wamu Credit Cards that were never late and I paid more than the minimum payment. I never had an issue with Wamu. Chase Bank took over WAMU and in January of 2009 one of my cards rate was increased from 14.9% to 23.9% without warning and for no reason, no late payments and again paid more than the minimums. My second card had an introductory rate of 0% for one year (ending this August) then would be 10.9%. I transferred other balances to that card and paid on time and more than the minimums again. Yesterday I received a letter from Chase that they were CANCELLING my card with the lower interest rate and the lower balance for no reason what so ever! Today I received a letter that they were keeping my card with the higher balance and interest rate active but lowering my credit limit! This is a situation that can not continue. I called my Congressman (Kanjorski) who helped with the Credit Card Consumer Bill of Rights (which passed the legislator but that will not go into effect until next year, great timing give the companies plenty of time to screw us over) and was told nothing anyone can do. The companies have the right to cancel cards, raise rates lower limits without notice and for no reason!!! I THINK WE NEED TO REMOVE ALL THE LEGISLATORS NOW IN CONGRESS AND BRING IN NEW BLOOD! PEOPLE THAT WACTH OUT FOR THE AMERICAN TAXPAYER! LET’S GIVE ALL OF CONGRESS, SENATORS AND CONGRESSMEN AND CONGRESSWOMEN TERM LIMITS. ONCE AND YOU'RE OUT. LETS ALL VOTE FOR SOMEONE NEW! THIS IS NOT PARTICIAN, IT IS SURVIVABILITY FOR U.S.! I WILL NOT VOTE FOR AN INCUMBENT EVER AGAIN REGARDLESS OF PARTY!!!
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If your overall debt is rising, that could have set off an alarm with chase bank.
However, chase bank is doing things that appear to be unfair to a few million of their customers.
You can learn more about chase bank at http://www.bloggersagainstchasebank.com and http://www.daily-protest.com |
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I basically have the same problem with Chase. Credit card went from 9.9 in Jan. 09, 12.24 in June 09 and July's is 15.24. Calls to complain just get a run around. Talked to 'supervisors' - told no one could lower the rate, even though never late - more than minimum always - customer at WAMU several years. I told them they just raised rates now because the new law will not allow it. She agreed!!!
Here's site to complain via goverment - don't know if it will help.
http://www.helpwithmybank.gov/index.html |
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| My issue is I LOVED my WaMu Mastercard account, as they were helping me to rebuild my good credit, 5 years after filing bankruptcy. My FICO score is now near 700, but I do not have enough money for a 20% down payment, so still have to continue to rent, and landlords are raising rents willy-nilly because they can screw all the people who've lost their home ( and made it impossible for me to get a 100% funded loan). Chase notified me almost a year after taking over WaMu, that they were going to lower my maximum credit amount. I had always kept my balance below 50% of maximum, and therefore WaMu had rewarded me by increasing the maximum 2 times. I still have it low, and have always made timely payments over the minimun amt. required. Chase stated their decision was based on my Experian report, which of course, shows all the banko stuff, but my credit since then has been sterling - I have obtained several small accounts and paid them all in full, but kept this one going, so they couldn't close it on me. I think since they had no grounds to increase my interest rate, this was their terror tactic instead. I am fuming. Does it do any good to complain at the government site? Should I get the free copy of my credit report and try to fight it because of the age of the Chapter 7? It should drop off in a couple years anyway. |
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| I had to self reposess a car financed through Chase Bank, they sold the car at auction leaving a balance I owe of $6500. They contacted me for the money I told them my wife was laid off and we were struggling financially but I can try to make low monthly payments until things are better, they said no all money up front. They kept calling and calling and calling so I ignored them as it was no use to hash over same old thing. Anyway my elderly mother 83 yrs old had a savings account with Chase in which she put me on when she was having surgery and being treated for Cancer. They took all of her savings and the poor woman is suffering some serious problems as this is money she used for medication and to pay Dr. Bills. I have not used her account ever and forgot I was even on there, but still Chase bank, a Matthew DeFrance with Chase Auto National Recovery Center in Phoenix Arizona stated when I told him it was my mothers account he said he knows and he doesn't care. Was I pissed, yes, enough to do the unthinkable. What callous disregard these slimballs have..let them come after me, put a lien on my home, sue me but don't injure my mother. I have been taking care of my mother for 3 years and my home and wife are in another state, I have been shuffling between two states to take care of two families. This is for those that don't think a Bank can do this, they can and will and do..is it ethical or morally right, no, legal yes, but what does that mean, if it's legal it can become illegal. I don't have the option to go to the government and ask for a bailout like they do with our taxpayer dollars, do you think Uncle Sam would give me money to bail me out of debt..lol..probably lock me up. Anyway if you would like to talk to Matthew DeFrance call him at 888-895-1727 Ext. 3930 and ask him why he is a morally defunct individual. |
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