Complaint Rating:

My husband and I had to file for chapter 11 after my cancer diagnosis 8 months ago. We were told by our lawyer to stop paying our bills and that our claim was being processed. We have continuously been harrassed by Chase. We give them our lawyer's phone number and tell them that we are filing BK. Each time they call us back and tell us that we are lying and that there is no claim. We received a phone call from their collections department that we were going to have our car repoed. Today, luckily, my husband had the car at work, and they showed up. He was rude to me and was trying to look around my house without stepping on my property more then he had to to look into our windows. He kept harrassing me asking me when my husband would be home and telling me he'd be back the next day. He was extrememly rude. I asked him twice what it was regarding and he wouldn't tell me, like I was stupid and couldn't figure it out. This company is rude and unwilling to listen or understand any situation. We are dealing with me having cancer and are now worried that our only transportation to chemo is going to be taken away. We have been dealing with our lawyer daily and he is trying to figure this out but chase isn't even handling this with him. They are a bunch of jerks.