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Chase Auto Finance Complaints - Vehicle repossession after payment arrangement was made

Review all Chase Auto Finance complaints

Chase Auto Finance
Posted: 2007-08-09 by Ronald Webb  [send email]
Vehicle repossession after payment arrangement was made
Complaint Rating: 93 % with 15 votes
A payment arrangement was made with a representative from your company and the company still repossessed the vehicle before the agreement could be kept/honored. When the agreement was being compiled the company never said the vehicle would be repossessed.
Comments United States Auto Insurance & Loan
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Comments

 Sort by: Date | Rating
 429 days ago by Katie  [send email] 0 Votes
They just did the same thing to me! I even satisfied the past due balance, and they told me that they terminated my loan, and I have to pay the full $11, 000 to get my car back. NEVER EVER EVER do business with Chase Bank again!!!
 422 days ago by Synjones  [send email] 0 Votes
Its all depend on the vehicle finance company.They have they own agreements and they company norms.
By this they will proceed.

synjones

<a href=" http://www.gov-auctions.org">Auto Auctions </a>
 422 days ago by Synjones  [send email] 0 Votes
Its all depend on the vehicle finance company.They have they own agreements and they company norms.
By this they will proceed.

synjones

<a href=http://www.gov-auctions.org>Auto Auctions</a>
 415 days ago by Krista  [send email] 0 Votes
I truely want to warn anyone that wants to get a chase loan. I received a call last night that scared the hell out of me. This person called my parents home looking for me and he stated his name was investigator Hawkins and he needed them to get a hold of me and reference to case number 10410. I went online and tried looking up his business...which he stated was general investigations unit...when i looked that up it said homicide, assaults, etc...detectives. Nothing about reposession. I even tried looking up his 800number nothing turned up. Also looked up by his name and found a lot of people with the same story.This man has a lot of complaints and he is only a repo guy trying to pose as a officer. He is breaking two laws that we know of so far. Do not give out your info if you receive a call like this. What is Chase doing?? Who are they hiring to do repo's? I have had it with Chase I hope with the economy plumitting Chase will go down as well!!
 116 days ago by   derekkm 0 Votes
same thing just happened to me that happen to katie. i was told by a rep that if i paid off the past due amount that i would receive my truck back in a few hours ( they just needed to do the paper work reinstating my loan)... i went to a chase bank made the payment and called to follow up... at this point i was told that no such arrangements were made... although i was now current i still defaulted the loan and to get my truck i had to pay $18000 within the next 10 days... although i was able to give names i was told my previous conversation never occured ; and everything was for null... my attorney is on the phone with them now... hopefully everything will be rectified... i just want my truck back...
 105 days ago by   Meka 0 Votes
I just had my truck repossessed after I made a payment arrangement with them. My arrangement was to have the acct current by the end of July. They came to pick my truck up on 7/20. My car note is due on the 15th of each month so I was only 1 payment behind because I had just mailed them a payment on 7/18. They told me that I was all set when all along they were not going to comply with the payment arrangement. However, they were not going to let me know that was there intention. No I am without my vehicle and I am having a hard time trying to come up with the money to get it back and on top of that I have to pay $30/day for storage.
 62 days ago by   TakenOver 0 Votes
We have the same problem with Chase! My husband lost his job and was told to wait 60 days and go into the hardship program. After 60 days they wanted more then the monthly payment..and started the repo of our $7500 loan..the Jeep was worth the same "blue book". We were getting calls from a decttive agency. The woman call most of my family including a family memeber who is a cop! The woman told me to just give the Jeep back and we can walk away free and clear! Well the Jeep valued at $7500 was sold for $900 and now we are getting a bill for over $6000 and have no auto. I wanted to sell it and repay the loan but Chase would not accept it..it was already written off. BTW if you dispute with a collection agency they just ignore it and continue to harass you! Anyone know if there is anything we can do at this point?

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