Charter College
reviews and complaints

The Dean of the Anchorage campus has been bullying students and staff when they question current practices. The shift to online delivery has an abysmal 80% failure rate in a current class set. Students were threatened with academic dishonesty and honor code violations when discussing class averages. These were posted on the school app however the Dean insists this is a violation and removes students. One student has quit, another met with the Dean and will not talk with classmates while the rest of us are terrified of being kicked out of school and losing tuition if we report the abuse. Additionally, The school will not close due to an unprecedented weather event and lack of snow removal. Finally, Professors teaching practices are being dictated to by the Dean. She has insisted that instructors not provide important class materials. She stated the students need to figure it out.

I was out in the hospital for about a week and. Was told that I would have to pay 2000 more dollars to be able to come back to school because I missed 8 days in a row when I only missed 6 due to the hospital stay they had than told that they count the weekends as days missed even tho we did not attend classes on the weekend and than I was told I had to take my GED since. I didn’t not graduate high school but in the beginning before starting I had to classes that I was told was equivalent to getting my high school diploma and that I did not have to get it because of the classes I took the test that I took to find out at the end that the math and English test I did where for nothing

I was a student at the Oxnard location and still cannot believe how unethical and unprofessional this school is. There were some people who were super helpful, the student advisor and my dental instructor were amazing. There was a lot of employee turnover, so you never really knew who could help you. The campus atmosphere was also really negative. Students had very little resources. The advisor Jess would help with as much as she could, but you knew she was limited with what she could do. And she wasn't even the advisor for Oxnard students! My instructor Mr. Chavez always went above and beyond. But that was it. We had multiple campus presidents, the last one was very immature and very unprofessional. She was always promising to help us, but never really did anything. She also would say she would talk to the class JUST for a few minutes and stay sooooo long. That took away class time from students. Nothing she said was actually productive and just a waste of time. She never did anything said she was going to do. Other campus staff were really immature. I went to the FA office with questions about my account and the girls in there were coloring. Seriously? These people are in charge of my money? If you went to career services you would either find the campus president in there gossiping or the employees watching Netflix on their iPads. And no one was ever at the front desk! There were so many issues with my FA docs and was told to just forge my parent's signature so the forms could be processed. Isn't that illegal? I am working as a Dental Assistant, but not due to any help from career services. I guess they were too busy watching TV.
I enjoy my job but I am in a lot of debt. Since FA wanted me to forge documents I wonder if all of the debt I have is legit. It would have been better to attend a community college instead of Charter.

Hello this person has been giving me nothing but headaches and troubles. Being rude accusing me of false action just because I'm a different color. And because this person is A lighter skin tone than I am thinks that they can tell me whatever they please. And top off it's some one who is to help me get enrolled. They do you not know how to be professional.

I attended Charter College in Oxnard in 2018, I was sceptical about signing up from the beginning. I decided to go in to the campus after receiving about 2 dozen phone calls in a week or so. I talked to the intake person, and voiced my concerns. I asked questions about transferrimg of credits to a community college I was told the units would transfer. I explained how I wanted to transfer to a University eventually to get a B.S. in HVAC Controls. Today I was told that Charter College is not accredited for community colleges. I was told specifically unots would transfer. I asked this question many times during intake and was lied too. This whole school experience was horrible. The gentleman that did my intake promised me he would be there every step of the way, shodtly after I started I call to speak him and he no longer works there. Employess in every department did not seem to stay employed long with Charter College. Every department had delays in responding and when I heard back I usually got a mesaage stating who I was messaging was nolo ger employed with Charter. I lost a good job, put a strain on my relationship. This school really does not have concerns for there students. All they are concerned about is therw money and making aure students GPA and attendance are high enough to qualify for the students Financial Aid. I dont know what can be done I really want people to use caution when attending Charter College.

I attended Charter College for almost three years. I was told that upon graduation I would be CCNA qualified and ready to take the exam. This and a whole alphabet soup of certifications would certainly land me a choice job in the chosen career. This is what was told to me.
I spent three years attending this school. I am over sixty thousand in debt for a degree that no one honors. Career placements helps you find a job alright... part time for minimum wage. Then they wash their hands of you.
I am looking into finding a lawyer to fight in a case of litigation. This college must be shut down...

I went to charter college and graduated in 2009. I took legal assistanting certification and I graduated with 3.0. They made promises they never kept. They never assisted nor placed me in a legal feild. They never helped me get any placement. They didn't even call me to ask if I need placement after I graduated. Now i'm just stuck with this huge student loan I can't even afford to pay. I don't know what to do now.

In attempting to get my Associates degree in Allied Health, I've run into several issues involving communication with the staff. In trying to absolve my enrollment due to unforeseen medical issues, I'm being given the "run around" process. I've made multiple phone calls, every time being told that the people I need to speak with are unavailable. One person I finally was able to reach said it would be taken care of the following week. Decide to follow up on this mid week just to find out that nothing had been processed. I'm still technically enrolled. In trying to clear up the mess made they continued to repeatedly ask if I needed help getting started or if I didn't understand how it worked. I had to explain multiple times that I needed to be dropped from their roster. Now I'm waiting for an email to sign electronically to finish this. I'll be going in in person later if I don't receive the email.
The way the Bellingham location is operating is very sketchy and shady. They'll do anything to sign you up, but if you need help beyond that, it seems you're more than likely to end up SOL. Once you're enrolled, they don't seem to care what happens to you, unless you're the perfect student in every way humanly possible.
If I seek further education later, my money will definitely NOT be wasted on this college again.

I enrolled in Charter College's Medical Assistant program, and luckily for me i discovered what a waste of time and money this place is before I actually started attending and racking up debt. After a few simple bing searches I discovered that this MA program is not accredited by CAAHEP or ABHES. Well guess what? You can't become a CERTIFIED Medical Assistant unless the program is accredited
by one of these institutions. And what a surprise, 85% of prospective employers prefer or require you be certified. So basically I would have wasted thousands of dollars and countless hours on this. Do yourself a favor, always thoroughly investigate any potential school to be sure the program you wish to enroll in has the proper accreditation otherwise you may as well literally burn your money.

I eagerly await a response from one of Charter's damage control propagandists.

I am at Charter College for the second time now getting my AAS. HUGE MISTAKE! For one they have made so many mistakes on my financing that I had to take care of most of it myself and also some of their instructors do not give full instructions on assignments.
Also left several message with front desk for help from the financial department and never received a phone call back I had in several time to get it taken care of, told book store would be open until 8 at night and I went by at 7 and the bookstore was closed. I also tried to make a payment for student loans after being told I could drop it off and the front desk refused to take it.

I passed all classes and state exam for medical assistant they will not give me my diploma to send to NCCT for certification. They state I still owe them money. Which I have paid $17, 000 ! Also they stated credits will transfer to any college. That was a lie. I have contacted a state board employee that is wanting to help. Please call me 509.440.5163 or email me [protected]@hotmail.com for her information. Thank u.

Like many of you, my niece was taken advantage of by Charter College. She was led to believe that she could earn her bachelor degree in accounting. They lied. She was left with a an associate degree in accounting that is worthless and is not transferable to any other college. These kind of colleges are good for vocational training and that's it. They are not good for academic degrees and their credits are not transferable to any other college. They are FOR PROFIT and that is it. She is now in debt for over $20, 000 with a worthless degree and is having to start over at a community college. She could have gone to a community college for a fraction of the cost or for free with Pell Grants. Because of her student loans she is having problems getting grants to continue her education. When looking for a college, ask if they are REGIONALLY ACCREDITED or NATIONALLY ACCREDITED. You only want Regionally Accredited schools, Nationally Accredited schools are worthless.
Here is a partial list of places to file complaints. If enough of you file complaints, then you may get the attention of the authorities. This is your only hope of getting anything done. Be specific and professional when filing your complaint. Tell them how this has affected your life and that you are now in debt but be professional. File a written complaint with Charter at the same time.
For Washington Residents Only
Washington State Attorney General
http://www.atg.wa.gov
Washington State Department of Education
http://www.doe.wa.gov
For California Residents Only
Bureau for Private Post secondary Schools for California
http://www.bppe.ca.gov/
California Department of Consumer Affairs
http://www.dca.ca.gov/
For Everyone
Accrediting Council for Independent Colleges and Schools
http://www.acics.org

I have been attending this school for 2 years part-time. I have never had problems with this school until the last 6 months. The teachers and staff change constantly. Some of them are severly incompetent. I have filed complaints, and received no feedback or seen any change. The corporate office makes no effort to notify their students of policy changes in a timely manner. The most recent, and infuriating example of this thoughtlessness has to do with my financial aide. I filed a loan stipend request out last Tuesday. I was told as long as the request is submitted by 3:00 Tuesday afternoons, that it would be processed and available by that Friday. That Friday came, and there was no money. I called my school's financial aide coordinator, and proceeded to inform me that the policy had changed, and that requests had to be turned in before noon. I was furious, but she assured me that it would be available to me the following week. I called today to make sure it was processed, and she me it was, but that the corporate office had just emailed her today to inform her that money would not be available until Monday. Are you kidding me?! Some students, like myself, have fallen on hard times, and need that money to help pay bills!

I've been going to this school for 8months now i'm almost done i've never said anything to someone at that school because I thing going to someone above maybe is best? Well even thouigh im almost finished.. I hate that I ever found this place called "succes" its the total opposite. They are only there to take your money, grades, money and dignity. Since i've been going to charter my whole way of thinking has changed.. I never thought a school can be so.. Controlling, so irrational, such liars! Greedy, racist! Harrasing crew of "empolyees"? A few teacher has looked at me funny.. Said some things to other students that they talk to during break, caused arguments with me. Pinpointed the things I did, stalked my stay, screened and ignored my visit and phone call when I did call and say it was regarding staff.. He never got back to me but iu never made it an issue because I was almost done.. Anyways I want this school to close down or get a whole new set of smart, equal honest people who have a conciouness cause this school definetly doesnt