Menu
Charter College Customer Service Phone, Email, Contacts

Charter College
reviews & complaints

www.chartercollege.edu
www.chartercollege.edu

Learn how the rating is calculated

2.8 22 Reviews

Charter College Complaints Summary

10 Resolved
12 Unresolved
Our verdict: Dealing with Charter College, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
Verified
The authenticity of the customer service contact information for Charter College has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of Charter College. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

Charter College reviews & complaints 22

Sort by:

Newest Charter College reviews & complaints

ComplaintsBoard
L
11:40 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Charter College staff, policies

I've been oging to this school for four months now. The staff is dumb and very unprofessional. I really regret going here, it seems as though they only care or concern when its about your money or donating when theyres some type of "holiday" or event to give them money. Other than that there are not caring. It quite obvious i have also been told from a few other of my friends that they feel favotism from some of the teachers and directors. This school needs to closed down or reinforced some new "SENSIBLE" RULES that apply for ALL this school is a trade school NOT AN UNIVERSITY. This school is a piece of ### excuse me my language..But im really really really dissapointed!

Read full review of Charter College and 4 comments
Update by 0224LYKS911
Jan 20, 2011 11:36 pm EST

(LANCASTER LOCATION)This school is not very knowledgable, professional nor honest!
I've been attending this school for almost four months now, and I'm highly disapointed i choose this path let alone the SCHOOL The teachers are very immature to me. They are in packs both wit co workers and their students as well. during school hours. When ever you want to talk to anyone that arent able to talk.Seems like there scared dont want to come around because they have probaly heard it before.But my thing is CHANGE this school is exspensive..way more then some other schools i have came across that i could have goon to. There rules are a little confusing and somewhat unfair and truly imposible. I BELIEVE THIS SCHOOL OR LOCATION SHOULD BE CLOSED DOWN THAT DO NOT CARE ABOUT YOU SUCCEDING ONLY THE MONEY THEY ARE RECIEVING.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
Y
Y
Yessi.t
, US
Apr 27, 2019 1:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes it’s all True they set you up to fail. And if the don’t like you they won’t even knowledge that you’re there.

A
A
anonymousjoe
Camarillo, US
Jul 26, 2012 9:51 pm EDT

Hmmm... seems pretty accurate

C
C
CharterStudent
Oxnard, US
Feb 14, 2012 1:54 pm EST

Brandi A. As a student at Charter College in Oxnard, Ca for almost a year now I can completely understand the anger, frustration, and disillusionment Daju seems to be experiencing. The workload is what it is. Accelerated learning warrants massive amounts of homework to complete but review of those assignments is necessary as well and most of the instructors don't grade them and don't return them. Study Guides are given to us for us to complete so come day of Finals, we just turn in our completed study guide as our final. This happens a lot! Fake extra credit assignments are posted on our Engrade to boost grade percentages. Assignments we never did. Students come to class late, leave early, absent more than 20% and still pass with A's. Independent study is a joke. Tutor's and mentors can't be found to assist in completing work so we struggle on our own. I actually only spend 1 hour a week with an instructor for independent study and didn't learn anything new. All we did was review assignments I had done for a similar class a few mods before. I no longer have illusions about the teachers here. I use all the resources available to me at this school to learn on my own because that is basically what this school is. Learning materials to use until I graduate. Instructors take off for half hour breaks, dismiss classes at 12 or 12:30, watch movies in class, or hand out packets to complete and turn in. I am only learning what I am learning because I make the effort to learn on my own. Blatant policy violations that could pull their accreditation but that would only hurt not just me finishing but my fellow students as well. Pass students so the school gets their Title IV funding. If they learn or not is not their concern. Teacher evaluations no longer are handed out due to poor marks given by students. But it is what it is.

D
D
DaveBlivens
bend, US
Jan 27, 2011 5:22 pm EST

You need to spend more time in the books, my young friend.

Your failure to grasp even the most basic usage of the English language completely discredits anything you have to say.

Thanks anyway...

ComplaintsBoard
T
3:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Charter College financial aide

I was told by the school, that I owed them no more money and everything was taken care of by my student loans etc. The school signed off on the paper work (which I still have). I got a bill in the mail a couple days ago stating I owed them $2600! Where am I supposed to come up with that money? I was informed by their corporate offices that I have had a $3000 check sitting at the school for me, that I was not aware of until today...I am so Irritated that I do not know where to even start. Don't go here. Seriously.

Read full review of Charter College and 13 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
13 comments
Add a comment
J
J
Janedoe336
, US
Aug 05, 2019 7:47 pm EDT

I’m think we should try to file a class action lawsuit. I was told I was using my financial aide, when the school was totally not what it said it was I left the school. I was lied to about it being accredited and several other things. I know owe a debt to a collector that Iv tried disputing several times. They said I wouldn’t owe anything and here I am. Scam artist! Comment if interested in starting a class action lawsuit!

T
T
Theresa soto
, US
Dec 11, 2018 11:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

Cristy4 I agree with you, we all need to make a lawsuit against them!

C
C
Carrie v doyle
, US
Oct 26, 2016 11:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I did reach out many times! I was refered to online job sites, in which a few places had even told me they didn't want anyone from charter, I never missed a day an graduated with high GPA, and now it's bee 4 yrs, out of date with all of it, it's really not fair that all that work for nothing except I owe!

Brandi A
Brandi A
, US
Oct 26, 2016 10:38 am EDT

Hi Carrie,
We’re disappointed to read your comment. However, we understand the job search process can be very difficult and frustrating, but we hope that you continue to look for a job in your field. If you’d like help with your job search we encourage you to reach out to your campus to connect with our Career Services Team. Our team would be happy to help you with job leads, polishing your resume, interview preparation and more.
Thanks and we hope to hear from you soon.
-Brandi A, Charter College

C
C
Carrie v doyle
, US
Oct 24, 2016 2:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I also feel charter college is a rip off! At 50 yrs old you think your getting the education and the help in getting that job you desperately needed to survive only to now owe over 30, 000. An have a minimum wage job in housekeeping. They should be closed! And we shouldn't owe! Very frustrated! !

B
B
Brenda Barfield
, US
Sep 29, 2016 4:56 pm EDT

I agree I was just told I could not complete my degree as an Accounting Associate because of my GPA when I tried to take time off or withdraw for health reasons they kept telling me I needed to continue even if I just passed with D's then my GPA got lower and they denied my request to attend and make up the classes. After they took all of my funding they just denied my request for academic probation, and said too bad! This place is a rip off they promised labs and tutoring class and as soon as I was in need about half way through my degree they took everything away. They systematically took all services away, no more study class room no more tutor, no more printing and there computers were so bad they were not usable anyway! I am getting a lawyer and I am contacting my funding source Cook Inlet Region Inc. Foundation to let them know not to fund students for Charter College any more. I am also going to call that number for the US Dept. of Education hot line [protected].

S
S
Sandy96
, US
Mar 04, 2016 11:02 am EST

I too attended charter for a month or two and had thought that they would only charge me for the credits I earned, but they are charging me for the whole tuition fee. Is their anything I can do to fix my problem. I owe them $6500 for the one credit I was able to achieve because honestly the paralegal classes I was taking online were not self explanatory, and my professors would not get back to me til the next day, and that did not help to complete everything within the one week time frame they asked for. That's why I had to withdraw.

F
F
Former Manager
Reno, US
Aug 07, 2014 5:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I hope you will contact the US Department of Education OIG hot line at 1-800-MIS-USED [protected]). The people who report the truth about the issues they experience at this college the more likely the Department will be to take effective action. The Department might be especially interested in hearing about Financial Aid/Student Loan issues since some of the Charter College schools had been placed on Heightened Cash Monitoring status in the recent past.

C
C
Caeser1
Wasilla, US
May 20, 2014 2:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I agree!
My complaint is in [redacted], and I was there in 08-09. The more time passes by, and the more experience I gain, the more I get angrier because of how bad I was ripped off.
I just filed a complaint with the better business bureau.
I'm surprised there's only 1-2 complaints there, so everyone needs to file there asap.

B
B
Brandi A.
, US
Apr 02, 2014 11:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi KayD,

We’re proud that you completed the certificate and associate’s program at Charter College but we’re disappointed to read your post. We find some of your statements very concerning and we’d like to speak with you more. Please give us a call at 907.277.1000 or stop by campus so that we might speak with you regarding these concerns. Additionally, in regards to your comment about accreditation, I would like to assure you that Charter College is accredited; you may learn more about our accreditation here:
http://www.chartercollege.edu/about-charter/accreditation.

We look forward to hearing from you.

- Brandi, Charter College

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Charter College contacts

Phone numbers

+1 (888) 200-9942 +1 (775) 849-9900 More phone numbers

Website

www.chartercollege.edu

Most discussed complaints

rip off! 1 (opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Charter College?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Charter College Customer Service. Initial Charter College complaints should be directed to their team directly. You can find contact details for Charter College above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Charter College. Discuss the issues you have had with Charter College and work with their customer service team to find a resolution.