they do this its called there registration hold fee... i go through it to when i book a room... its unfair but generally knock it off the room rate...good luck
My complaint was NOT against " Ramada Inn " it was against it was against CHECKCARD 0531 RESERVATION REWARDS DIRECT MARK-SUBSCRIP they have unauthoized deductions.
I DID NOT MAKE A COMPLAINT AGAINST RAMADA INN MY COMPLINT WAS AGAINST CHECKCARD RESERVATION REWARDS
THEY ARE TAKING$10.00 FROM MY ACCOUNT WITHOUT AUTHORIZATION AS WELL AS SHOPPER REWARDS TAKING $12.00 A MONTH OUT OF MY ACCOUT WITH OUT AUTHORIZATION i DON'T KNOW HOW EITHER OF THESE COMPANYS GOT MY INFO BUT I CAN SEE I AM WAISTING MY TIME WITH THIS COMPLAINT BOARD I AM GOING FURTHER TO GET THESE UNAUTHORIZED DEDUCTIONS STOPPED.
Actually it is a rewards program that they often advise their clients about. My husband has also entered into these programs. I am not so sure that you can just have that money taken out of your account without signing up for it. At some point when you made a reservation you had to have given the ok. It is free for the first month. Most conversations are stated being recorded. Maybe you could have them play it for you to jog your memory.
Date
163 days ago by 
