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gglprofit.com Complaints - Charges in my account

Review all gglprofit.com complaints

gglprofit.com

Posted: 2009-07-29 by   roxanabonwit
Charges in my account
Complaint Rating:  0 % with 0 votes
Company information:
gglprofit.com
Miami, Florida
United States
gglprofit.com

I originally requested information from gglprofit.com which cost $2.29, then further payments of $39.95 have been taken from my bank account without authorization. I never used the trial products. I call to cancell the account and they say no problem to refun the money. But today (one day after) they charge me again.
Comments United States Unauthorized Charges
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 95 days ago by   smsfca10 0 Votes
This company is a complete scam. It made unauthorized charges on my debit card and when I called the accompanying 800 number (1-800-454-4965), a rep and her "supervisor" refused to even provide the name of the company. They claimed I had purchased a series of CDs from "Google" or "Google Finance" or "Google Marketing" (it kept changing), which of course I hadn't. They also said they were going to charge me monthly for the program. But aside from my debit-card number, they could provide no information on me: not my address, my email, my phone number, nothing.

When I asked specifically where I had supposedly placed this order, the representative gave me a bogus web address with "Google's" in the name. I told her it was bogus and so she offered a second bogus address, this time unrelated to Google. This is obviously a scam, surely illegal, using credit and debit-card numbers acquired from who knows where. And it obviously has nothing to do with Google. They simply put "Google" in the name to legitimize them.

The "helpful agents" of whom the guy above speaks are scam artists. They won't even provide their company's name or address. And now my bank is investigating them.

CALL YOUR BANK, CALL YOUR CREDIT CARD COMPANY AND INITIATE AN INVESTIGATION.
 80 days ago by   KiwiGal 0 Votes
smsfca10,

The name of the company responsible is Diamond J Media. You can find a profile about them on the Better Business Bureau (BBB) website which contains their physical contact details.
 56 days ago by   I-Was-Scammed-Beware 0 Votes
I ordered CD for $1.00. They have been charging my account $39.95 every month for 7 months. Each month the charge showed up under a different name. When I realized what was going on I called the number attached to the charge. I spent over an hour trying to explain to these idiots that I never signed up for a website and surely did not agree to a $39.95. They reluctantly agreed to refund one month. Saying that by agreeing to purchase the CD I was also agreeing to all of the "fine print" which included a "free" 7 day trial for a website. Since the "free" trial was not cancelled within 7 days I "agreed" to allow them to charge my account for $39.95 per month. I told them that I felt that their business practice was misleading and fraudulent. I demanded full refund for all 7 months and they transfered me to someone else who agreed to give me not one but two months refund. Again I demanded full refund. And they transferred me to someone else and so on... After over two hours of hassle and threatening to complain to the legal department of my bank. they agreed to a full refund.

About a week later I received 2 refunds of $39.95, but did not receive the other 5 refunds. After another week of not receiving the remaining refunds, I called back again, waited 3o minutes for someone to answer and demanded the remaining $199.75 for the 5 months owed. They said it was "in process" . I again threated to file a complaint with my bank. They have assured me that the refund will be processed within the next week. I'm not gonna hold my breath. In my humble opinion this is a total scam. They lure people in with the $1.00 CD and conceal very discreetly all the "terms and conditions". Then when they bill you it's always under a different name. The only way I caught it was that I kept seeing a charge every month for exactly $39.95 from different vendors. If would have not went through my account history to find out a date for a transaction I had made months earlier, I would have never found out they were billing be monthly. I would no doubt still be being charged for something I did not agree to, at least not Willingly. I hope this helps someone out there :)

I also received charges of $7.95 and $9.95 from these people. I'm doing a thorough search to see what else I can find.

Charges appeared under these names:

MYGRANTSITE
FEDGRANTUSA
MONEYHELP
GGLPROFIT
PROFITGGL
SANTAMONICA, CA
GMP
NETWORKAGENDA

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