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Charges for static noise on home phone
Complaint Rating: 
Company information:
Qwest
Phoenix, Arizona
United States
qwest.com
I heard a loud static noise on my home telephone. Qwest Technical Support ran a test on my phone line and said that it was a short in the line on the outside of the house. They then told me they could fix it but were going to charge me $85.00 to fix it. I told them that was rediculous. I am paying them for a service and they want me to pay for the repair of an outside phone line? I canceled my service immediately and will never do business with them again.
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