Complaint Rating:

Company information:
Fifth Third Bank
United States
www.fifththirdbank.com

I was overdrawn on my account by $3.45. I went to my bank to find out what had not cleared was told 1 check was paid but did not clear. I then asked how much money I needed to deposit into the account to cover the other 3 transactions that would go through that night. I was told it didn't matter that I was still going to be charged the $33.00 fee for each transaction. I then went home and called the 800 # that was provided and asked them about the charges on my acc. I was then told that there was 2 other debit fees that didn't clear. That I was gonna be charged for not 1 or 2 but 3 fees at $33.00. I then hung up on the customer service person cause I was fuming. I then called the 800 # cause I couldn't figure how the lady got her figures.When I talked to the 3rd person she told me that there was 2 debits that didn't clear and because they couldn't send back 2 debits they chose 2 checks to send back that even tho the money is in the account to cover them 2 checks they still have to send them back in replace of the 2 debits not clearing. That I will be charged $132.00 in bounce check fees.How is it right for them to take 2 cleared checks and return them because they cant send 2 debits back? This is illegal and I will be calling BBB and contacting an attorney on this matter... DON'T DEAL WITH FIFTH THIRD BANK!!! IT DOESN'T MATTER HOW CAREFUL YOU ARE THEY WILL RIP YOU OFF!!! YOU MAY AS WELL GIVE EM YOUR PAYCHECK FOR THE WEEK FOR FREE CAUSE THEY WILL EVENTUALLY END UP WITH IT.

Thank God my husband was able to stop his direct deposit from going into that account 3 days before it was due to be deposited. I will now accrue more fees because I refuse to deposit anymore free money to fifth third bank...