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MyMp3Live.com Complaints - Charged for the wrong thing!

Review all MyMp3Live.com complaints

MyMp3Live.com
Posted: 2007-01-17 by Margaret Wilson [send email]
Charged for the wrong thing!
Complaint Rating: 100 % with 10 votes
I was downloading MusicMatch Jukebox and ended up with a 78 dollar charge to my bank for the MyMP3Live. I e-mailed them and told them I did not want this and to cancel the same day. I can not get to the web site and log in and I still am being charged I cannot connect to them I cannot find a phone number or a place to complain.

Margaret Wilson USA
Comments United States Software & Games
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More MyMp3Live.com complaints
MyMp3Live.com - Deceptive practices
MyMp3Live.com - Unauthorized charges
MyMp3Live.com - Software download does not work, unable to contact customer service
MyMp3Live.com - 94.78 down the toilet!
MyMp3Live.com - Scam
MyMp3Live.com - Internet fraud / iTunes deception
MyMp3Live.com - Internet fraud

Comments

677 days ago by Janice Dick [send email]
I was over charged one agreement on downloading music for my ipod for one free. It was suppose have been $38.99 for one year, I thought that I had cancelled when I got my bank statement and saw that I had been charged $68.77 I still want to cancel the membership that I was over charged for . Please credit my $68.77 back to my debit card.
676 days ago by Carol Martinico [send email]
I was under impression that I have ordered 3 years of I tunes, only then discovered that I was charged $68.77...I have unsuccessfully tried to get the phone number to resolve this matter, unfortunately, I am forced to do it by writing.Since I do not feel comfortable with the whole situation, and am unable to use it...I would like to CANCEL THE WHOLE THING. Please refund my account ASAP. Should you decide to ignore my request I will turn the whole thing over to my Bank to deal with you...Thanks...
672 days ago by Christine Aikau [send email]
I thought I was purchasing itunes, and I guess I didnt.
671 days ago by Sandra Brooks [send email]
I downloaded itunes and was under the impression this service was part of itunes - once I downloaded it I discovered it was not and immediately requested a refund. I was then informed I could only get a partial refund and that they would still like to keep me as a customer. I have sent repeated emails which receive an automated response but the issue has not been resolved. There is no way to contact this company by phone. They have ripped me off for a $35.94.
671 days ago by Sandra Brooks [send email]
Phone number to contact mymp3live.com customer service is 888-448-6889. You actually get to talk to a live person! Awaiting email confirmation and credit to my account.
671 days ago by Sandra Brooks [send email]
Another phone number is 866-240-2481 (ph. # sent along with my email confirmation that my account will be credited in 11-15 days.)
669 days ago by Debra Burnette [send email]
I was charged $78 on my credit card account. now I can't download the website. I would like to find out how to get my money back. I emailed the website never received answer back.

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