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Charged for service I didn't want
Complaint Rating: 
Company information:
Weight Watchers
Pennsylvania
United States
www.weightwatchers.com
I signed up for the 3 month Weight Watchers online plan and enjoyed using Weight Watcher's services. However, I'm on a fixed budget and decided that I would not renew after 3 months. I did not remember that my membership would be automatically renewed until I asked them to cancel it. So, now I've paid for 2 months I never used because it was charged to my credit card. Weight Watchers will not refund this unwanted and unused service because I didn't cancel per the agreement. Anybody else have this problem? I understand that I agreed to the contract but sure wish WW would notify us shortly before renewal time to remind us. I feel taken advantage of and not valued as a customer.
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