Complaint Rating:

Company information:
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India
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28.04.2008

TO

THE MANAGER
CUSTOMER CARE
AXIS BANK



SUB:- LATE PAYMENT CHARGES CHARGED EVERY MONTH INSPITE OF BEING PAID

DEAR SIR,

I AM A CREDIT CARD ACCOUNT HOLDER OF YOUR BANK
CREDIT CARD NO. 4349 7500 0004 8613
NAME REKHA A BHAMA

I have been given a magnet card, which I hardly use nowadays, so to say I did a
Mistake by taking your card.

On November 2007 I have paid a cheque of Rs. 3845.17, ch. No. 83902 dated 28.11.2007, although it was paid late I have paid the late charges of Rs.172.92/-
Ch. No. 183906.

But inspite of this a received another late payment charge of Rs. 224/- in march which I got reversed by a lady on your customer care no.

Now I have received a statement of April which says that total late payment charges are Rs. 337.08/-

I am sorry I will not be paying any more charges to you, since inspite of making transactions the bank has never given a 2% discount as promised to me by your sales executive who gave me the card, and inspite of the reversals done on the phone your bank has not kept its word & still charged me and also because it is just a magnet card and cannot be used any where other than magnet malls.

Please reverse my charges and cancel my card I will be very thankful to you if you do the needful at the earliest.

Please send it in writing and also call me on my mobile

You can email to me on rbhama2002@yahoo.co.in or call me on 9819311734