Complaint Rating:

Dear Friend,

For the past couple of years, I am using the AIRTEL prepaid services on three of my phones. Most of the occasions, I use to recharge with my internet banking services.

On 29th dec 07, I recharged my phone 9840179446, for Rs 600. On the very same day I received the message saying that if I don’t recharge on that day, Rs 50 will be deducted from my account, that too after recharging. I was surprised. Immediately I checked my balance, which was correct.

Yesterday, to all our surprise, Rs 300 is deducted from my balance. I don’t know why? Let me have the clarification and also, correct my balance account.

I hope you would do that. Otherwise, I may have to take sever action, like going to consumer court and also spread the message in the internet.

Let me be clarified, in this regard.



Thanks



R.Jayaraman M.Sc., Ph.D.,

Mobile no: 9840179446, 9840198038