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1.4 449 Reviews

Seven West Media / Channel 7 Complaints Summary

42 Resolved
407 Unresolved
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Seven West Media / Channel 7 reviews & complaints 449

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10:06 pm EST
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Seven West Media / Channel 7 tennis coverage

Sunday afternoon, 22 January, Why is 7 network only showing one game and not showing Wawrinka game on 7 two or 7 mate.Instead showing re runs of the shows and forcing people to watch on their tablet or phone...it's not the same as watching on the big TV.I mean Wawrinka is a former winner of AO, not good enough I'm afraid, preventing people from watching tennis.

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3:07 am EST
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Seven West Media / Channel 7 commentary on tennis coverage

Your tennis coverage is superb for which a big thank you.
The commentator Jim Courier is dreadful. He speaks endlessly OVER THE PLAY, even when it is a great, edge-of-chair gripping moment.
The BBC have forbidden commentators to speak over play for just about as long as they have been covering Wimbledon. IT IS JUST NOT DONE.
It is disrespectful to the players, the audience and everyone else involved.
Jim Courier is forever talking stupid statistics, which is just him showing off. He makes the commentary all about HIMSELF and not the players. Narcissist.
Who cares what he thinks? Please tell him to Shut the ... up so we can watch Federer and Berdych without his stupid mouth working overtime.

Julie Mews
Hamilton Hill WA 6163

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PC User
, US
Jan 27, 2017 4:38 am EST

Well may be you are confused with Lleyton Glynn Hewitt that is the most pedantic commentator in tennis .. he wear me out in repeating what is always a visual um-predictive game .. sounds like not a single spectator is able to understand TENNIS without Hewitt over game voice ? ... Tennis is a fast intuitive game ..I am sure Hewitt is not able to comment on his owns games ever ..less predict his opponent moves! ..Hewitt shut up! ..This is NOT the first time I complaint!

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1:56 am EST
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Seven West Media / Channel 7 tennis coverage

Why on earth is the same game on both of your channels (Seven and seventwo) ?! It is utterly ridiculous that you are not utilising both of your channels.In case you did not realise, there is the defending champ currently playing (On rod laver) and instead i'm watching sam groth on two different channels. Why?! I love sammy, but I can only watch him on one channel at once. I should not have to waste my data to watch the world number 1 on centre court. Not sure who's controlling your coverage, but I could do a better job. Not everyone wants to watch australian after australian, some just want to watch good tennis. Why not dedicate a single channel to the aussie's and have the rest (And mostly the best) on another channel. I think it might increase your viewership. Just some friendly advice. Also I am unemployed so if you need someone to fill the programmer's bill I am available and (Probably) very capable.

Thanks and good evening,

Disgruntled tennis fan

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6:50 pm EST

Seven West Media / Channel 7 news

For several years now, we have been watching ch 7 advertise your one and only weather reporter jane. Bob will spend air time to introduce her, bring her up with what she can do, her qualifications, over the years? She's not new on your screen, you only have her most of the past years unless she's on leave. You air late night weather reports by her too? With all our gadgets, we are fully aware of the weather before bed. Time? Ch 7 is saturated with weather reports. Please ask her not to deliver an oratorical piece but simply report with no permanent grin like all the others do.

Not enough campaign for your one and only weather reporter, you even produce summer ads, winter, spring ads hosted by her to inform us what to do for the seasons? Do you have too much weather budget, , , please don't over do it. Thanks.

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2:22 am EST

Seven West Media / Channel 7 seven news samantha jolly

Please please please re-train sam jolly out of the channel 10 style of newsreading with emphasis on the final word of each sentence. True news reading is where the verbs are given emphasis. Her performance has failed to improve since at seven. Painful and frustrating to see her read the weekly news over xmas and new year when it appeared she had been pushed aside for the outstanding paula voce and the impressive angela tsun. Your only good as your weakest link and she really is far behind your other newsreaders.

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Whatever200
, US
Jul 14, 2017 1:51 am EDT

More to the point, tell the stupid cow to learn the English language !
The plural of maximum is maxima not maximums
the plural of minimum is minima not minimums

and it is about time they all learnt the correct pronunciation of Exmouth ! It is not Ex Mouth, it is Exmth as in Plymth(not Ply Mouth), etc

No wonder the children of today are as thick as the proverbial English [censor] .

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1:56 am EST
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Seven West Media / Channel 7 school spectacular

Every child has a talent that should be celebrated - really! - I was very disappointed with the lack of video footage of the dancers. Our beautiful niece who dancers and who has down syndrome could not even be seen. Other family members and friends of the family could not be seen at all. Such as throughout the bohemian rhapsody song that was originally sung by queen - the dancers were like ants - and the focus was on the singers - this does not appear to be inclusive to me. Hence I am disappointed as are many other people that I have spoken to. Such a shame that the priority is now on who is up front, yet school spectacular is suppose to celebrate every childs talent.

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2:45 pm EST
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Seven West Media / Channel 7 airasia ticket

I was booking ticket for my son through online channel, but booked it in my own name by error. Now trying to change the name and no one helping me. $1400 gone. It is affecting us financially and also emotionally. My son was supposed to go on some research for his internship for his university degree and now he cant go. Airasia not helping at all, and just sending system generating emails. It is human error and can happen sometimes, dont know here to go.

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3:13 am EST

Seven West Media / Channel 7 seven news

I was 7 news like every other night and tonight you ran a story about an austrlian teen which has been arrested in bali on suspected drugs.

The news shown seemed to be one sided and with all the footage on facebook and other media i. E. 9 news where the security guard was filmed placing this in the bag feel like only half the story has been told.

Dont want to see the kids name dragged through the mud over something he didnt do and because only half the story has been shown.

Thought news was supposed to be from a neutral stand point and feel like this isnt happening.

Lift ya game channel 7 and show a full story.

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10:09 pm EST
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Seven West Media / Channel 7 channel seven app

I am fed up with advertisements on the app! Every time I go off the app to send a tx or answer a phone call and then return to the app I'm forced to watch two 15 second adverts! This is costing me a fortune in data charges! Chanel 7 has a advert every 6 minutes anyway! Why do you need more adverts every time I leave the application! if this does not change I will be deleting the application! Your advert times are a joke! And the frequency of adds are a joke!

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8:13 pm EDT
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Seven West Media / Channel 7 burquini/france report

Sunday Night 18th September

We often watch and enjoy Sunday Night but recently were extremely disappointed with the Burquini/France report. It $s squandered on a cheap reporting thrill. You can do better. Our story is a more credible one of hard-working Australians who experienced a rough patch some 12 years ago and worked their way though it. Losing businesses, fighting bankruptcy, doing deals with creditors and surviving to continue life.

My husband and I battle from fortnight to fortnight to survive. We don't own our own home so rent takes most of our pension. We juggle to keep up with basic living, and nose dive when extras are needed...like earlier this year when my husband required treatment and surgery for bowel cancer. We are thankful for our pension and health care card!

What about a trip for us to visit our daughter and grandchildren who
live in the U.S.? We can't afford that luxury and have spent years
missing out on our family there. Why don't you hand out a 'humanity gift' to us?

Your reporting would put a smile on Australian faces for such benevolence. I guarantee it would be a whole lot cheaper than the bundle of $s you spent on your burquini biased false story!

We would welcome the trip...accommodation for us would be free...true
story...Aussie battlers...would warm Aussie viewers hearts.

Redeem yourself!

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6:53 pm EDT
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Seven West Media / Channel 7 channel 7two - free to air

My TV is tuned through Foxtel and with no access to free to air! I was trying to find 7two but only had 7mate...after contact with Foxtel I was told that 7two is now free to air and has been replaced with 7mate. I was extremely disappointed as I am able to watch the tennis and other shows of interest. Could you review this and have 7two put back for viewers who do not have access to free to air!

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5:45 pm EDT

Seven West Media / Channel 7 no tv reception for 4 days now since 19/6/16

i am complaining regarding no channel 7 since 19/6/16 the station just suddenly disappeared and has not been on since.
After numerous phone calls to report the matter i have not had any satisfaction as to what is been done about it. My next door neighbour and other people in the area have no channel 7 either and are most upset about the inconvienience of not been able to watch my favorite TV shows . I live at West Burleigh Gold Coast QLD i would like this matter looked into please i was told by a TV technician that its a problem with Channel 7 transmitter so its not fair that the TV has been off for 4 days now its ridiculous that no body has rung me back to let me know whats going on im not the only one without the station. Prior to that we had perfect reception i have numerous free to air scans as to no avail and still no channel 7 as at 10.45am 23/6/16 not happy please can you look into this matter please

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Update by no television
Jun 22, 2016 5:50 pm EDT

Please look into the problem of no channel 7 for 4 days now i am extremely annoyed that its been off the air since 19/6/16 after ringing Channel 7 numerous times i have heard nothing as to what the problem is . I have contacted the ACMA media and communication and was informed it was the channel 7 transmitter its not fair that i have to miss out on all my programs everyday due to incompetence i hope this matter will be resolved soon

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8:00 pm EDT

Seven West Media / Channel 7 what the, hell channel 7

I don't understand why 7hd won't be simulcast in sydney or brisbane and that the only 7hd we have is some stupid 7mate broadcast. So sick of waiting for a 7hd, and when I say 7 hd I mean 7... Not 7mate, not 7flix, just 7.

Every other main network has an hd channel of their main channel, except 7.
I can't see why it can't be the same everywhere. Prime, 7 whatever the hell you call it where you are, it should be equal across the country. Just make it hd, stop stuffing us around with crappy channels that show nothing but repeats of older shows like good times... You might as well have named 7flix "married with children" channel. It was supposed to be a movie channel and all it does is show episodes of horrible and cringey 80's sitcoms. You've only aired about 6 movies since its broadcast - the word "flick" usually means movies...

74me went under admin? I think channel seven needs to be looked into too, because this whole situation is a joke, really...

Channel 7 used to be my favourite channel, but I think i'll just be turning off the telly unless you improve your channels... Outrageous.

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Annielou67
, AU
Aug 10, 2016 8:08 am EDT

Samantha is poor. All she does is giggles at every situation, whether it be humorous or not. What a failure Channel 7. No wonder everyone else is watching the other morning hosts who know how to smile in an appropriate situation

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10:28 pm EDT

Seven West Media / Channel 7 news scheduling

On 18/04/16 I was dreadfully saddened when you put grant hackett being drunk on an aeroplane as the most important news of the day….
A young boy patrick cronin had just had his life support turned off after being cowardly hit from behind. It was devastating news and one that had many people in shock. We as a family sat down to watch this sad news and were disgusted and incredulous that channel 7 didn't have this story as one of utmost importance. Patrick's story didn't come on until 6.06 pm. I cannot believe that you put grant hackett's trivial story on before this real news story.
I will never watch channel 7's news again. Channel 10 did the same. I won't be watching that either. It's as though the young lad's death meant nothing to them. We were absolutely disgusted and very upset.
Channel 9 had young patrick's sad story on first as it should have been.
I will watch channel 9 news from now on.
Yours sincerely
Cathy clarke

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6:56 am EST

Seven West Media / Channel 7 quality of programing

With out a doubt the quality of programming on your channel is a total joke, repeats of repeats without end, new shows that conform to the lowest common denominator, showing the same episode 3 or 4 days running and the mass of paid for advertising shows... Get your act together you have little enough content for one channel let alone 4 and one of the worst things you do is let shows over run and then cancel the show advertised I mean if you advertise the show/program is an hour long stick to it, and then advertising a premier showing of a film which you shown on the other channels for the last two weeks.. I have always believed that you can tell the state of a population by the quality of the shows they watch looking at the shows in this country no wonder its in the state its in... It stinks.. I do not expect anything to happen as you are set in your ways and will not change as its the cheap way not the right way and no more [protected]@@dy encore showings... Thanks

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3:08 am EST

Seven West Media / Channel 7 my kitchen rules - bullying and anti social behaviours

For a long time now I have been forced to endure the adverts for my kitchen rules as on occasion I do enjoy a number of programs aired on channel 7. Each time I see one of these adds my disappointment grows. The main premise of the show appears to be one of bullying and degradation to and by the contestants in the show. They all appear to have a dog eat dog mentality and will say and do anything put the other contestant down and try to humiliate them.
Now I know that this type of behavior is meant to add some controversy to the show as a way of compelling people to watch. I also understand that a lot of this type of behavior would be scripted.
Having said that, in this day of worsening, higher profile bullying in the school yard and in work places I would have thought that the type of behaviors as seen on my kitchen rules would only add to the continuance and worsening of bullying and belittling of people in the real world. After all the show is touted as being a reality show.
Some, not all people would see these behaviors as a benchmark in how to treat people in day to day life. I believe this is why we are watching and reading about more and more situations of bullying and violence in the news. It doesn't take long for offensive language to turn into violent actions.
I don't know what the answer is. By all accounts there are huge numbers of people tuning into the show. I don't know why. I for one don't like seeing people being treated like rubbish, be it either scripted or not. It will be very difficult, if not impossible to achieve equality in society if everyone in it steps on and mistreats other people they believe they are better than, which is what this show portrays as being reality.

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Nextaxprogmailcom
Shanghai, CN
Feb 25, 2016 1:58 pm EST
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There is NO WAY that hellyweird can justify 59 1/2 minutes of advertising and 1/2 minute of a movie, show, comedy, sports, etc. Just raise the price! Is it the hellyweird guild {union}? There is no conceivable justification for having any more advertising than in 1946. I think they spite us and love to spit in our faces.
http://nextaxpro.wordpress.com

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9:12 pm EST

Seven West Media / Channel 7 commentary team

You would have thought the team would have learnt from last year's "give us a twirl" debacle...
But on a break between games one reporter interviewed two jockeys visiting the tennis as guests of emirates before the next big racing carnival.

First up the reporter asks one jockey a few key questions about the horses and owners he races with. Then he turns to the next jockey and not only asks about the jewellery around the neck but also about how they are enjoying being a guest at the tennis. Nothing about their racing prospects.

Getting my drift? The second jockey was a female. Does she not deserve better? Oh and by the way, the jockey was michelle payne, melbourne cup winner.

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2:55 am EST

Seven West Media / Channel 7 australian open tennis coverage - unfair and biased reporting.

The unfair, biased and obvious favoritism shown towards bernard tomic over fellow australian john millman. It's embarrassing, if one did not know otherwise tomic's opponent could be from anywhere other than australia. It's disgraceful and channel 7 are making a major mistake in misinterpreting the intelligence of the viewer. This form of reporting would certainly not pass the reasonable person test. Think about it, why should tomic get all the publicity ? It's, an opportunity lost for a good feel story. Give the other guy a fair go.
Kind regards
B rose

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3:31 am EST

Seven West Media / Channel 7 channel 7 news at 6pm

I find it totally unacceptable the lack of respect and blatant racism shown by newsreaders and reporters on all the terrestrial tv stations. I have witnessed it on channel 7, channel 9 and channel 10 news on numerous occasions. The latest exposure to this was whilst I was watching channel 7 news at 6pm on sat 16th jan 2016. Paradoxically, it was during a news story about a drunk woman racially abusing a bouncer outside a pub in sydney. The reported continued to say woman was taken away in a 'paddy wagon'! And this was during a story about racial abuse ! The contradiction is past ridiculous ! Can someone please explain what racism is to news reporters. That terms is hugely offensive and needs to removed from the vocabulary of decent people and most certainly from the broadcasts of national television stations.

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9:50 am EDT

Seven West Media / Channel 7 disgustingly biased and immoral journalistic and editing

18.10.2015. Channel 7, your expose of the reclaim australia and united patriots front political organisations, which appeared on this evening's 'sunday night' programme were beyond appalling. Investigative journalism was nonexistent. It seemed to me as though a clear decision was made by the producers to present these two organisations and their activities in recent months in the best light possible, without giving the barest lip service to the creeds, ideologies and distortions which are informing these intertwined movements. You knowingly gave airtime to neo-nazis. I cannot accept that your journalists and producers did no research on the leaders of the upf in particular, and were ignorant of the past public statements of this group's leaders. The core plank of these groups ideologies is racial purity and racial cultural purity. They do not accept that 'culture' is a malleable and transformative phenomenon. They have many times publicly stated hatred and condemnation and advocated violence towards indigenous australians, towards women, towards homosexuals, towards jews and towards anyone who disagrees with them politically. They are the textbook definition of extremism and your broadcast has just given them a much wider appeal that sweeps all this under the rug. You treated mr. Blair cottrell, leader of the upf as a hero in the programme. He is a self-proclaimed fascist, though your journalism tamely accepted his group's front of 'patriotism'. He is currently producing educational videos for his facebook page that bears a clear resemblance to the teachings of adolf hitler in 'mein kamf' and you would have known that mr. Cottrell publicly advocated this book should be taught in schools, because i'm sure your producers did do research on mr. Cottrell. Mr. Sherman burgess, another leader of the upf you interviewed tonight, routinely refers in his videos to anyone who disagrees with him as '###*ckers', and has multiple times bragged about violently assaulting non-white australians. Just tonight he has uploaded a video of himself to the upf facebook page, gloating at how well received tonight's channel 7 expose has been, and calling anyone who disliked it '###*ckers', and that your programme has massively helped the upf's reach. You, channel 7, have given a platform to this horrible fringe group. I am utterly disgusted at the decisions that were made by the producers and the management inside channel 7 to broadcast these hate-mongers. You would claim in defence you just wanted to 'have a debate' or something along those lines. You clearly were hoping to gain additional viewers over controversial topics. You could have done this expose without pandering to the groups and by actually questioning the groups' distortions of political events within the past year in australia, and by interrogating them on their publicly known neo-nazi associations and ideologies. I am utterly disappointed in your broadcasting, and have decided as a consequence to never again watch your channel. I will be taking my viewing elsewhere.

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