CGHS, Kolkata WC5 review: Harassment by Doctor 1

From :Sri Alik Bhattacharjee 44,
Bindubasini Road,

P.O. Bhatpara, Dist. 24
Pgs.(North),

Pin. 743123, West
Bengal

Mo.[protected]

E.mail : [protected]@yahoo.co.in

To

The Additional Director,

East Zone, CGHS,

H-Block,

Vikas Marg,

Laxmi Nagar,

New Delhi

Sub.: Non co-operation,
harassment, inhuman behavior, vindictive attitude

& negative
motivation to the senior citizen CGHS patient by Dr. B.

Paul of
kolkata, Shyambazar Wellness Centre (W.C. No.5), request

Enquiry & restraint of:

Ref.:
Beneficiary Id.438072, Date of
incident: 11/07/2014, Serial No.20

Token No.222866

Sir,

With
due honor I would request your kind intervention to enquire & investigate
under

which circumstances, I being a Senior citizen
patient, why under which circumstances

I have been harassed, misbehaved & non co
operated by Dr. B. Paul of Kolkata WC No.5

I lay before you the
following facts for your kind perusal please:

1.On 11.07.2014 in my turn at serial No.20, I have reported Dr. B. Paul to refer some Tests as advised by
the Urologist of R.G.KAR Medical College & Hospital

2. As usual, Dr. Paul handed over me a computerized print
out copy referring those tests from any CGHS authorized diagnostic Centre.

3. In the said computerized copy most of the letters/words
were indistincts, invisible, broken, incomplete, hazy, improper and not in a
position to read out.

4. Being confused, after 5 minutes, again, I have entered at
Dr. Paul’s chamber, indirectly to draw attention of Dr. Paul, wanted to know
whether a separate list for Blood Test is to be provided to me or not, Dr. Paul
replied that “every thing is written on the sheet”.

5. I was on empty stomach since 10.07.2014 night, so as to
perform those tests from my nearest Maa Durga Diagnostic Centre, P-62, C.I.T.
Scheme NoVII-M, kolkata-700054

6.At about 10 AM on 11.07.2014 I have reported to the concerned sister to
collect my Blood as I was on empty stomach, on humanitarian ground the said
sister collected my Blood but refused to accept the said referred computerized
paper which was handed over by Dr. Paul as it was indistinct/incomplete/invisible/improper/hazy/broken
letters etc.

7. The In charge of Maa Durga Diagnostic Centre refused to
carry out any test until and unless the said referred letter as mentioned on
the computerized copy is hand written by the Dr. of CGHS, WC Shyambazar and has
given me one hour time to get it done from Dr. Paul as it was not acceptable.

8. Having no alternate, in this old age and sick health at
about at 10.25 AM I came back to WC-05, Shyambazar and requested Dr. B. Paul to
write all those tests by hand and

informed him in detailed the difficulties faced by me, he
became angered, shouted rudely and told”I have done my duties and I am the last
person to write it, you can go to else where “and refused, it is not understood
Dr. Paul being a learned, respected, responsible man .and creamy lair of the
society how he can behave such nastily and rudely with an old sick patient. .

9. Then, I have reported the incident to CMO Dr. Susmita Das
who realized the matter and requested Dr. Paul to write by hand and instructed
me to get it done from Dr. Paul

10. When, I came to Dr. Paul, he was very much annoyed, excited,
shouted, rudely told me that I am only
doing it for the request of CMO
otherwise I was the last person to do it he just behaved with me that I am his enemy as
if I am harassing him.

11. Then, at about11 AM, I have reported to the said Diagnostic
Centre to complete the referred tests.

Please look into the
matter seriously and please ensure that in future no one has to suffer, harassed,
heckled, due to the laps on the part of dignified management staffs.

Thanking you,

Yours faithfully,

Dated 12.07.2014 Alik Kumar
Bhattacharjee

Ex. Junior Works Manager,

Rifle Factory, Ishapore

Your Registration Number is : DHLTH/E/2014/00996