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Certegy Check Services Complaints - Denial of Check

Review all Certegy Check Services complaints

Certegy Check Services
Posted: 2008-12-20 by   Angry and frustraed in Texas
Denial of Check
Complaint Rating: 75 % with 4 votes
Company information:
Certegy check services
United States

I was purchasing medication for my mother at our local Walgreens. They declined my check for 86.00. Upon contacting Certegy I was informed that there was nothing wrong with my check but rather I didnt meet thier profile and they could not reverse thier computers decision. I have contacted walgreens management and will never do business with them again. Please let people know that Certegy is a terrible business investment.
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Certegy Check Services - check denial
Certegy Check Services - CHECK DECLINES

Comments

 Sort by: Date | Rating
 113 days ago by   freedom121212 0 Votes
I live in Bowling Green, Ky and went to by my children shoes at finish line. I have bought all thier shoes from this store for th last 4 years and usually use my debt card. This one time I could't find my card so I wrote a check. To my astonishment it was turned down for a Code 2/ which states on the paper I was given: although no unpaid chesck information is on file, certegy did not have sufficent information to approve this trasaction. I was so embarrassed, their was a line of people behind me when this employee announced that they couldnt take my check. I had plenty of money in my account to cover this check and I would like to know why I have to fill out a 4-5 page questionare from this company so they can approve for a company to take my check. I am glad to know that in the difficult time that our economy is in that certain companies can afford to have a company like Certegy representing them on who they should take a check from. Maybe these companies need to invest in another check service.
 282 days ago by   Angry Value Center Customer 0 Votes
I live in Warren, Michigan and I was on my way to work when I stopped at Value Center Market to purchase a few groceries. I got to the store before they opened, waited outside for 20 minutes, went in and picked up a few things. As I got in line to pay for my groceries ($35.52), the cashier told me my check was declined. The manager moved me to the Customer Service desk, ran my check through a second time, getting the same answer. He gave me a card and told me to call Certegy. I called them and spoke with Darion, who informed me that since I don't write checks very often (I usually use my debit card, but I didn't have it with me at that time), my check was declined. He also said that Certegy runs all checks through a "computerized system" that uses certain "patterns" to either approve/decline checks. Even though they had no negative information on me, my check "fits one of the patterns as possibly a fraudulent/bad check." I was so embarassed and was completely inconvenienced. I ended up with no lunch and was late to work. I feel if you have a good credit history and no history of writing bad checks, a company like Certegy should not decline you. I also feel that Value Center Market should be aware that Certegy is directly responsible for them losing a long time customer. I can't shop at a place where I'm never sure when/if a "good" check I write won't be honored, even though my credit is good. It's not fair to me, and I won't be shopping at Value Center Market in Warren, MI anymore!

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