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Certegy Check Services Complaints - Checks being denied

Review all Certegy Check Services complaints

Certegy Check Services

Posted: 2007-06-06 by A C S  [send email]
Checks being denied
Complaint Rating:  82 % with 11 votes
I also have found myself livid... checking acct has more than enough funds, called bank, they have nothing to do with it... checks denied in past 3 weeks from Ashely furniture, Sears, JCPenney, and today Macy's... they all give me a number to call, but if I use my debit card linked to same acct... transaction goes right thru... so needlessly voiding out 4 checks, giving my driver's license number and all my personal information, which should be a part of the so called privacy act... and still the checks are denied... I finally called certegy and they told me go on line, site is secure, and fill out our gold application, which asks all kinds of personal information they don't need to know... I am more than livid and just emailed the company, which will probably not respond to me...
Comments United States Business & Finances
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Comments

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 866 days ago by Bob Sampson  [send email] 0 Votes
What happened when you used your credit card?
 783 days ago by Len  [send email] 0 Votes
if you had the money in your account, whats the point of writing a check? if u have a debit card? maybe its just me but you could be saving yourself alot of stress.
 749 days ago by Paul Morgan  [send email] 0 Votes
Three months ago my check was denied while I was at Best Buy purchasing a flat screen monitor. There was over $1000.00 was in my account. I couldn't get any help from the store manager except a phone number to call. I was embarrassed as was my wife and the poor girl waiting on us.

Best Buys loss $259.00, Wal-Marts gain $239.00, since we went there and bought it, guess what my check went right thru!!!
Last weekend I was at Target purchasing a new PS2 game, Guitar Hero 3 for my kids, and again this company denies my check again!!! Again, plenty of cash in the account, Targets loss $89.00, Radio Shacks gain, $89.00. I have had this account for over ten years and it is always been in great shape.

There needs to be a Class Action Suit brought against this company. The only worst then this company is the stores that uses them. So lets not only get a suit going against them, but lets also boycott the stores that use them!

As for Len, that said "if you had money in your account why not just use your debit card", all I have to say is that I have a checking account because if I want to write a check I have earned the right to write a check whenever I want to and i shouldn't be put in a negative category because I don't write many checks! I bet Len wouldn't stand for a negative credit rating if he didn't deserve it! Wake up Len, and smell the coffee... this is the same thing, and this company is just simply WRONG!!!
 743 days ago by Tammie Garland  [send email] 0 Votes
I too write checks for 2 reasons. 1. I am very uncomfortable carrying too much cash nowadays and 2. the internet has enabled too many people the ability to steal you blind if you use your debit card as happened with T.J. MAXX and my previous bank! AND I also have been denied check cashing randomly by certegy! This company stinks, it embarrasses you because people assume you are a bad person if your check is not accepted! Stores should be ashamed to treat their customers this way!
 81 days ago by   Sandra R. 0 Votes
I had two new tires put on my car today, September 3, 2009. I wrote out a check from my house account. I have a debit card on my personal account, but I wanted to pay for it out of my house account. The check was denied. I had twenty-five times the amount of the check in that account. I was embarassed. I have been trying to call the 1-800 number for Certergy since five o'clock this evening. I have spent over an hour on the phone holding on and listening to music. You can't even speak to anyone from this company. How does a company like this stay in business? And why do retailers use a company like this? Don't they check out a company before using it?

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