Complaint Rating:

Company information:
Certegy
P.O. Box 30046
Tampa, Florida
United States

I am on a business trip and noticed that I left my personal debit card at home. I was thrilled when I saw that Hyatt cashed checks. Certegy declined my check and the Hyatt attendant informed me that I received a code 2. He was ignorant to what a code 2 meant so I had him call Certegy back so I could investigate what a code 2 meant. I didn't understand since I had money to cover the check amount and had never had any check writing issues in the past. Certegy confirmed the facts - 1) I had money in my account and 2) I had not had check writing problems in the past. The Certegy representative, Evandney, indicated that it appeared to be unusual which is a bunch of bull$#!%.