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Central Coast Nutraceuticals, Inc. Complaints - returned order |
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Central Coast Nutraceuticals, Inc. |
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returned order
Complaint Rating: 
Company information:
Fulfillment Center
Largo, Florida
United States
Phone: 888-692-8352
getorderhelp.com
I ordered 1 bottle of green tea, cost $1.00 + S/H of $4.95. They sent Hoodiburst gum at $9.95 & Hoodiawater at $29.95. I did not order these & I treturned them. Did not know I needed a return number, could not get them on the phone! Also did not know they would send me another order, which I got today. Still can't get them on the phone but I emailed them. I think they have some nerve sending things I did not order & do not want. I did contact my credit card company & told them I returned the 1st order minus the green tea & wanted the rest taken off my bill. I sent this with insurance on it & they had to sign for it.
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 United States |
 Unauthorized Charges |
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More Central Coast Nutraceuticals, Inc. complaints
|  Central Coast Nutraceuticals, Inc. - Scam | | Central Coast Nutraceuticals, Inc. - rip off rip off | | Central Coast Nutraceuticals, Inc. - charged for unordered items | | Central Coast Nutraceuticals, Inc. - Charging my credit card without authorization | | Central Coast Nutraceuticals, Inc. - Keep sending me products I did not order and do not want | | Central Coast Nutraceuticals, Inc. - unauthorized credit charges | | Central Coast Nutraceuticals, Inc. - Overcharge | | Central Coast Nutraceuticals, Inc. - Unauthroized charges | | Central Coast Nutraceuticals, Inc. - did not authorze company to charge product on my account | | Central Coast Nutraceuticals, Inc. - Acai Pure Trial |
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| I am experiencing the same thing. I actually send letters to them because I cannot get a response. But, of course, no response there either. My credit card company is investigating them and I suggest that everyone send a complaint about this company to their State Attorney General's office. I know that there is a department for internet fraud and they are definitely guilty. What a scam!!! |
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| Unfortunately, I've also have been mislead by Central Coast Nutraceuticals. Like the others, an unauthorized charge was made to my credit card and when I suggested to return the unopened product and requested for a credit, they replied, "if we receive it by March 1st." Our conversation took place Friday, Feb 28th, one day before making it virtually impossible to have the product returned on time even if it was FedEx overnight. This company should be investigated for internet fraud. |
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| I agree. I wish I knew about this comment site before I ordered. The whole 30 day trial thing is a joke. By the time you get and use the product you have less than 14 days to return it without penalty. They then try to offer you everything else but cancel and that is why people can't reach them on the phone. The hoodia water and green tea they called and offered me but yet I have to apply online to get an RMA # to return it. That is just to extend your delay even longer. The only one that works is the colopure but after all of this trouble with hoodia, green tea and acai advanced, it seems as if I should send this back as well! |
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If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don’t forget to check your spam e-mail box for the response. The Customer Care Department is available to help you 24 hours Mon-Fri and from 8-5 MTS Saturdays and Sundays. We recommend referencing the terms of the offer at the website you placed your order from. Here is an example of the terms, taken from the order page of one of the products PomegranateClear.
“Terms & Conditions: You are ordering the PomegranateClear 14-day risk-free trial offer for only $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with PomegranateClear for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. For your courtesy, we will provide you with an additional 7 days after the 14-day trial period to allow for return shipping to avoid further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 21 days after your receipt of the initial trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using PomegranateClear consistently for 3 months. If you are not fully satisfied with future shipments you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer.” |
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I am having the same problem. I have sent back the bottles done as directed and they keep sending them I just received one again and am about to send it back. I advise anyone to be careful the have a gemic going.
I will be reporting to the department of fruad as I hope we all will sharing our storeis is great but we have to go to the top and keep writting until we get some progress. |
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