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Cell C Complaints & Reviews - Debit on my account 13 mths after denied contract

Review all Cell C complaints

Cell C

Posted: 2010-09-02 by   Oneme
Debit on my account 13 mths after denied contract
Complaint Rating:  0 % with 0 votes
Company information:
Cell C
United States
cellc.co.za
In May 2008 Cell C connect phoned me with an offer of a pre-approved cell phone offer. I thought is was an excellent offer and said yes they can send me the phone. After about a week I received a sms telling me that the contract was not granted even as it was pre-approved. Now (after 13 months)since June 09 my bank account get debited with R29 for an email account, because I didn't cancel the email account. This account as I heard now was included in this offer they pre-approved and then denied. My question is why do I have to pay for this now if the origanal offer was denied, and according to the Consultant if I said yes they cant do anything about the money that is being deducted from my account. Well obviosly I said yes but because the contract was denied everything included in the pre-approved offer must obviosly also be denied. How can 1 part of the offer be denied and the other part gets approved 13 months later. If a person dont qualify they dont qualify for only a part of an offer?? I have called many times but now one can give me a straight answer.
Comments United States Telecommunications
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