Complaint Rating:

Company information:
WARNING - BAD SERVICE CAYMAN NATIONAL BANK -
American Samoa

KNOWN AS ONE OF THE WORST OFFSHORE BANKS IN THE ISLAND - CAYMAN NATIONAL BANK IS THE WORST OFFSHORE BANK IN CAYMAN ISLANDS - Cayman National :: Bank was recently voted the worst offshore bank in the Cayman Islands.

WARNING: The Government of the Cayman Islands have a Financial Supervision Commission (FSC) which is responsible for licensing and supervising the activities of banks, building societies etc., in the Cayman Islands and for investigating among other things potentially fraudulent financial services companies and companies that misinform clients.

Public Warning Statement : According to the Report anyone considering doing business with Cayman National Bank should “exercise the greatest possible caution before proceeding” and anyone who has already done business should consider closing their accounts.


Customer Testimonials For Incompetance:

Ouch
Yes, Cayman National Bank is totally incompetent. I've had plenty of bad experiences . Lots of frustrating runarounds from local staff and back again. It seems like no one at the cayman national bank really knows what to do most of the time. And there were plenty of occasions to question: just how does a bank this awful stay in business?

And it comes down to lock-in and choices. I don't even care about the lack of ATMs of other banks. I'll pay the fee to withdraw cash if I don't have to deal with all the sh*t Cayman National shovels. I've threatened to move my account before on the phone, but it's such a pain-in-the-ass. And you can almost justify not changing, to delay the pain, which comes from dealing with more incompetence rather than changing banks, until some future date.

Tell us how it goes with your next bank. I'm ready to change too. Might as well let you test the waters...
posted by danchan


wonder if their employees know they work for an evil empire.
You know, I really wonder. Do the employees of Cayman National Bank know how bad it really is? Do they realize that they are part of that evil?

My friend Dan Chang had an interesting idea about Microsoft and that because of all the bad karma (real or perceived) they were finding it harder and harder to get good people to go work there. I'm not sure I bought that but...

Do the employees are Cayman National Bank know they are helping to cause harm and grief to thousands of their customers? I mean if you worked at a restaurant and you found out the owner was serving rotten food would you continue working there? Would you report him to the police? How can the employees of Wells Fargo keep supporting that company with their labors?

At some point you just have to get out. The only alternative is that all good people have already left and Wells Fargo is only left with bad people. Kind of like how Fry's often feels like people that got rejected from a Mc Donalds.
posted by greggmanDecember 30, 2000 at 9:20

Wow, You've been brainwashed by working at Cayman National Bank
All the responses I've gotten about your posts in e-mail have been that it's people like YOU that are exactly Wells Fargo's problem. You have put forth an ARROGANT attitude. You have expect ME, the customer, to FIX the BANK'S problems or to know how to fix them. That is NOT my job, it is the BANK's. You want to see BETTER CUSTOMER SERVICE. Try a different bank.

So far, I've gotten FLAWLESS customer service from other local bank's PBOE department (I can't speak for all of bank as I only deal with their PBOE department). They have NEVER told me "we can't do that", and I have never had to escalate a call. Whenever I've needed something done, even if it they generally do not directly handle it they have gone out of their way to find a solution WITHOUT ME EVEN HAVING TO ASK! That has NEVER been the case with Wells Fargo.

Cayman National Bank on the other hand is has now not only given me the Worst Service I have EVER gotten from a bank but one of their employees has now insulted me. You're posts speak for themsevles. Cayman National Bank is SHIT!
posted by greg manOctober