Complaint Rating:

This company has ripped enough people with their false promises of rebates if you wait 3 years after a house, car, or other large purchase. I just got rejected because I didnt send in my claim in the "7-day" period. This is false, since I have my certified postal receipt showing an actual date stamp. Anyhow, those of you reading this probably got rejected for something, either your utulity bill didnt show your correct name, or you didnt send in your original birth certificate. I know you did. ITPA knows you did. They just look for excuses not to pay you your reward that you patiently waited 3 years (and a week) for. Anyhow, I want to take these guys to court. I've read that David Maloy is the CEO. Is this true? And is small claims jurisdiction in Irving TX to sue? Or where I received the rebate initially (Colorado Springs)? And is ITPA really a third party with no interest? I was just irked with my rejection letter. All decisions final and no appeals! What a load of crap! If they had genuine consumer interest in mind, they would have an appeals systems, as all humans err. It just seems as though to many people are not receiving rebates from this company to put the "err" on the consumer side. It seems more "scam" than "err".

Ok, so I want to sue. If they wont take phone calls, and wont rethink their decision, then what choice do I have? I also want my original birth certificate back! I ordered it from California just for this rebate! They had the nerve to keep that too!

Anyone know how to move on with this and make them pay? please email me! (serious inquiries only please)

More Info:

synderrela28@hotmail.com


Why Accreditation Revoked
On April 14, 2008 this company's accreditation in BBB was revoked BBB Definition:

revoked - The Membership Committtee of the Board of Directors determined that this company failed to meet Bureau membership standards. As a consequence, this company's membership in the Better Business Bureau of Metropolitan Dallas has been revoked.
by BBB's Board of Directors due to failure to participate in BBB arbitration BBB Definition:

arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp
despite pre-committing to do so.


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BBB Rating
Based on BBB files, this business has a BBB Rating of D-.
Reasons for this rating include:
Number of complaints filed against business.
BBB Accreditation was revoked because business failed to comply with agreed BBB standards.
Click here for an explanation of BBB Ratings



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Business Contact and Profile

Name: Cash Rewards, Inc.
Phone: (214) 574-4100
Fax: (214) 574-4105
Address: 9901 Valley Ranch Pkwy E Ste 1010

Irving, TX 75063-7115
Website: www.cashrewardsinc.com
Original Business Start Date: July 2003
Principal: Mr. David Maloy, Owner / Manager
Customer Contact: Mr. David Maloy, Owner / Manager
TOB Classification: Marketing Programs & Services
BBB Accreditation: This company is not a BBB Accredited business.


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Business Management
Additional company management personnel include:
Ms. Lana Henderson - Customer Service Manager
John Krachenfels - Vice President of Operations


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Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 49 complaints about this company in the last 36 months, our standard reporting period. Of the total of 49 complaints closed in 36 months, 35 were closed in the last year.